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    Med Center

    2.2 (165 reviews)
    Closed 8:00 am - 8:00 pm

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    Front entrance
    Hanna S.

    Extremely slow. Poor communication. We shut up there was no one outside waiting. There was no one out front. We open the door they said keep waiting out there. We've been here about an hour just to try to get a Covid test for travel They won't scan the results or send them to you directly so if you're in route on your travel you'll have to find somebody who will come in and get them for you. Be sure to fill out the necessary paperwork so they can release it We could not make an appointment online. The door says it is during its business hours but they have a sign that says closed. They say they are very understaffed according to a piece of paper on the table outside the doors However we've seen staff and no patients. Be aware that once you fill out the paperwork, then they send you a text and you have to fill out more information. Still waiting. Terrible communication. 90 minutes and place was empty if patients. We still sitting outside. They took our credit card now for over 15 minutes to run it. They have disappeared again with our card !! Yajaira has been helping us. She says that only the doctor can take the Covid test here. While covid testing is only walk in, they have appointments. She would not advise us any eta such as when expected to be seen. They turned one person away who wanted a job physical. They kept the firefighter waiting too. He was their for annual inspection This is awful. Find somewhere else. Maybe mobile medics would do it they are awesome. Update: they couldn't find our documents for test results next day Then after holding on phone for 15 minutes they finally located it. We sent our friend to get the results as we were already on our journey. They then gave her a difficult time and stalled. Extremely rude and inefficient. Avoid this place !!

    Simple exam room

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    3 months ago

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    4 months ago

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    10 months ago

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    1 year ago

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    7 months ago

    I really appreciated the relaxed, caring staff and doctors. Took time to listen, explore options and took interest in me and my needs.

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    8 months ago

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    5 years ago

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    3 years ago

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    7 months ago

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    3 years ago

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    3 years ago

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    4 years ago

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    2 years ago

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    1 year ago

    Great staff! very busy place but efficient. J was taken care of great considering it's an urgent care.

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    2 years ago

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    3 years ago

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    2 years ago

    staff and environment could be better. not empathetic, slow, robotic, rude. your better off getting g treatment elsewhere. good luck

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    4 years ago

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    3 years ago

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    3 years ago

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    6 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    7 years ago

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    3 years ago

    I saw the PA for 30 seconds and he didn't look at me once. Wrote me a prescription and told me to "keep an eye" on my issue.

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    3 years ago

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    7 years ago

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    5 years ago

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    5 years ago

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    6 years ago

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    8 years ago

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    8 years ago

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    Page 1 of 5

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    Review Highlights - Med Center

    I was helped by a PA (physicians assistant), Jill, who was professional, competent, and friendly.

    Mentioned in 12 reviews

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    UCLA Health Santa Barbara Primary & Specialty Care

    UCLA Health Santa Barbara Primary & Specialty Care

    3.0(8 reviews)
    1.6 mi

    Oncology Efficient office staff and they were easy to work…read morewith. Appointments were on time Caring surgeon Dr Haji Clean and valet parking.

    An update to my review as of 1/20/2026: We continue to be batted between UCLA telling us to call…read moreour insurance, and our insurance (Cigna) to call UCLA due to them (correctly) stating they do not set the prices, and only UCLA can help due to them charging us at a special faculty rate (despite special faculty rate NOT being the appropriate categorization for a primary care visit), and not informing us beforehand that this would be the case. Once we finally reach someone to talk to at UCLA, we are told a supervisor will look into it and then get no response for a month, only for us to proactively follow up and be put through the same claims process again with no help in sight. Truly, one of the worst healthcare experiences we have had. Over $1000 to get 5-10 minutes with a primary care Dr to request a an antidepressant that I have taken for years, and requiring a follow up Drs appointment to charge hundreds of dollars a second time to even be able to receive a refill of the medication. I hope my experience informs others and they choose a different healthcare provider group. Not only is there nobody to go to for help, the UCLA billing department actively does NOT want to help you, and unnecessary follow-up appointments are booked in order to extract as much money as possible from a patient into their healthcare system.

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    UCLA Health Santa Barbara Primary & Specialty Care
    UCLA Health Santa Barbara Primary & Specialty Care
    UCLA Health Santa Barbara Primary & Specialty Care

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    Jackson Medical Group

    Jackson Medical Group

    2.6(55 reviews)
    0.8 mi

    The staff not answering a phone call i had an accident i have to ask my family member to go in to…read morethe office to make an appointment!!!! and now they are charging $300.00 annual fee. the billing office and front office are not helpful at all. they received a rejections for the claims and asking me to call insurance. I am working for medical field they do not even try to call insurance to see what is the problem. I was waiting for my mammogram result they said Dr is busy i was so anxious and start to cry i was waiting for few days , then they said you need to make an phone call appointment after few days waiting I made an Appointment to DR read my mammogram result. I do not mind pay for that but the way they handling patient care is very unprofessional.

    I was assigned to this medical group and scheduled four months out for a physical. I asked to be…read moreplaced on a cancellation list in hopes of being seen sooner. Nearly three months later, I called to check my position on the cancellation list and to confirm my appointment date so I could complete the required electronic forms (which couldn't be done without that date). I was on hold for over 10 minutes before being disconnected, then waited another 5 minutes when I called back. When I finally reached the new patient intake coordinator, I mentioned that it would have been helpful if the appointment date had been included in the email so I wouldn't need to call to confirm. Instead of addressing the issue, she became defensive, explaining how she was the only person in that role/ department. I told her I understood but felt their processes could improve and lessen the frustration. When I asked where I was on the cancellation list, she responded in a condescending manner, telling me they had many patients and that I wasn't their only one. I explained that I was aware of their multiple locations and providers and that I'd be happy to see any provider, of any gender, if it meant being seen sooner. Despite that, she continued to give reasons why it wasn't possible to move my appointment. I did finally drag out of her that I was third on the list in which I said there was hope. I thanked her and ended the call. To my surprise, she called me back in what felt like a passive-aggressive manner, asking why I had hung up on her. I told her I had thanked her and was finished speaking. She was upset that I didn't say good bye but instead said thank you and hung up. She commented on my tone, and I told her I didn't appreciate her manner toward me and that I was matching her energy at this point. The conversation escalated, and admittedly, I did say the f word once out of frustration because she had called back only to continue the conflict rather than help. She then stated she would be speaking with management to revoke my ability to be seen at their practice. I said I understood and would also like to speak with management. About a week later, I received a letter stating I had been removed as a patient and would need to be reassigned elsewhere. After reading reviews on Yelp and other sites, I noticed a pattern of similar experiences. In the end, they probably did me a favor, but the lack of professionalism, empathy, and accountability from their intake staff was incredibly disappointing and reflects poorly on how this medical group treats patients. I don't generally leave reviews but this was unethical and very disappointing.

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    Jackson Medical Group - Jackson Medical Group

    Jackson Medical Group

    Jackson Medical Group - It's a game of using two procedure codes for one procedure.

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    It's a game of using two procedure codes for one procedure.

    Med Center - familydr - Updated May 2026

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