Oncology Efficient office staff and they were easy to work…read morewith. Appointments were on time Caring surgeon Dr Haji Clean and valet parking.

An update to my review as of 1/20/2026: We continue to be batted between UCLA telling us to call…read moreour insurance, and our insurance (Cigna) to call UCLA due to them (correctly) stating they do not set the prices, and only UCLA can help due to them charging us at a special faculty rate (despite special faculty rate NOT being the appropriate categorization for a primary care visit), and not informing us beforehand that this would be the case. Once we finally reach someone to talk to at UCLA, we are told a supervisor will look into it and then get no response for a month, only for us to proactively follow up and be put through the same claims process again with no help in sight. Truly, one of the worst healthcare experiences we have had. Over $1000 to get 5-10 minutes with a primary care Dr to request a an antidepressant that I have taken for years, and requiring a follow up Drs appointment to charge hundreds of dollars a second time to even be able to receive a refill of the medication. I hope my experience informs others and they choose a different healthcare provider group. Not only is there nobody to go to for help, the UCLA billing department actively does NOT want to help you, and unnecessary follow-up appointments are booked in order to extract as much money as possible from a patient into their healthcare system.

As a community Nurse Practitioner who has needed to collaborate w/ Dr Kunz, I was motivated to…read morechange my PCP from Sansum to him. Due to COVID I needed to reschedule my intial visit and he wasn't available for a few months so I saw his NP, Jennifer, instead. She was outstanding. Jennifer was very thorough. Only thing I didn't get when leaving was a copy of my lab order and referrals and due to my work schedule haven't called or drove back in to get copies so I'm not sure where I'm going for my labs or referrals. Office also could use an upgrade at some point but the medical quality of the care you will receive here is top notch. Definitely recommend based on my first visit.

Dr. Kunz took over the practice of Dr. Brandt, our long time physician, in 2019. SInce that time, I…read morehave yet to meet the doctor in person, my husband met him once about 3 years ago. I have only been able to see the nurse practitioner, who is very cursory in her examinations and seems always in a hurry. Meanwhile, we are charged $600.00/year on top of our insurance to remain in the practice. We are told this fee allows the doctor to spend more time with his patients..Really?! My husband had major surgery 6 weeks ago and there has been no follow up from Dr. Kunz or his staff to check on his well being. We are now actively searching for a new primary care physician. I do not recommend this physician.

Thank you Dr. Liang and staff. I have been a client for 5+ years. The staff is great.read more

Dr. Payne is an excellent doctor. He is very knowledgeable and can answer all my questions quickly…read moreand directly. When talking about various issues, he knows the local doctors when referral is needed and has even sent me links to medical papers for my review to increase my knowledge of genetic family diseases. He also has exercise programs for seniors to help motivate. Overall, a great experience.

5/15/2026 Another seamless EBOO ozone treatment. Dr. Birch…read moreand his lovely nurse Bianca helped me clean my blood and feel amazing. Painless and very effective. They have turned my life around from gloom to Boom. Ozone dialysis is HIGHLY recommended. Get all the junk out of your blood! Stay oxygenated family.

Dr Birch has been very kind, extremely knowledgeable, and patient with all my many questions, and…read moreguiding with my health issues. Also, his have been very supportive and helpful with passing on my questions to the doctor. I can't say enough good things about Dr. Birch and his staff!

The staff not answering a phone call i had an accident i have to ask my family member to go in to…read morethe office to make an appointment!!!! and now they are charging $300.00 annual fee. the billing office and front office are not helpful at all. they received a rejections for the claims and asking me to call insurance. I am working for medical field they do not even try to call insurance to see what is the problem. I was waiting for my mammogram result they said Dr is busy i was so anxious and start to cry i was waiting for few days , then they said you need to make an phone call appointment after few days waiting I made an Appointment to DR read my mammogram result. I do not mind pay for that but the way they handling patient care is very unprofessional.

I was assigned to this medical group and scheduled four months out for a physical. I asked to be…read moreplaced on a cancellation list in hopes of being seen sooner. Nearly three months later, I called to check my position on the cancellation list and to confirm my appointment date so I could complete the required electronic forms (which couldn't be done without that date). I was on hold for over 10 minutes before being disconnected, then waited another 5 minutes when I called back. When I finally reached the new patient intake coordinator, I mentioned that it would have been helpful if the appointment date had been included in the email so I wouldn't need to call to confirm. Instead of addressing the issue, she became defensive, explaining how she was the only person in that role/ department. I told her I understood but felt their processes could improve and lessen the frustration. When I asked where I was on the cancellation list, she responded in a condescending manner, telling me they had many patients and that I wasn't their only one. I explained that I was aware of their multiple locations and providers and that I'd be happy to see any provider, of any gender, if it meant being seen sooner. Despite that, she continued to give reasons why it wasn't possible to move my appointment. I did finally drag out of her that I was third on the list in which I said there was hope. I thanked her and ended the call. To my surprise, she called me back in what felt like a passive-aggressive manner, asking why I had hung up on her. I told her I had thanked her and was finished speaking. She was upset that I didn't say good bye but instead said thank you and hung up. She commented on my tone, and I told her I didn't appreciate her manner toward me and that I was matching her energy at this point. The conversation escalated, and admittedly, I did say the f word once out of frustration because she had called back only to continue the conflict rather than help. She then stated she would be speaking with management to revoke my ability to be seen at their practice. I said I understood and would also like to speak with management. About a week later, I received a letter stating I had been removed as a patient and would need to be reassigned elsewhere. After reading reviews on Yelp and other sites, I noticed a pattern of similar experiences. In the end, they probably did me a favor, but the lack of professionalism, empathy, and accountability from their intake staff was incredibly disappointing and reflects poorly on how this medical group treats patients. I don't generally leave reviews but this was unethical and very disappointing.

The Staff was never good but I loved my Dr so much I let it go. Dr Lawton told me was gonna retire…read morein 3 yrs. However new CEO promoted her assistant to her job. So she's retiring early to go back to Buffalo in Jan to take care of 96 yo mom. I'm going to miss you Dr but no need to go or recommend Westside Neighborhood Clinic Dr Lawton was only reason. In Ca hard find Dr I need pain management eventhough been on same protocol for over 30 yrs. Dr putting 5 star recommendations of me as her patient over 14 yrs. No other Dr will accommodate me like she did. Good luck in Buffalo.

Dr. Lawton and any supporting physician's. God Bless you all. And a special thank you to Dr. Susan…read moreLawton for helping me in a time that was very difficult and when I often found and felt myself very alone with all the complications I had to deal with. She took everything in stride with so much grace and expertise. Thank you, Dr. Lawton and thank you to west side clinics, you have saved me in many ways. sincerely, Regina Moxley

I've been live in Santa Barbara for 30 years and I am a registered nurse retired and I've been to…read moremany different family practice doctors and I have to say he's one of the most thorough. He really gets to know you he doesn't hesitate to refer if he really needed it. He really listens when you talk and gives good advice. He's great. I can't say that about every doctor I've been to believe me, but this guy is worth going to

Dr. Kozak is an outstanding old school physician. He always takes his time with me and recently…read moresolved a potentially serious medical condition. I have never felt rushed and he truly cares about his patients. We are very fortunate to have him in our community.

I have been fortunate enough to have had several excellent personal physicians over the years, but…read moreDr. Sweeney is by far the best. She is knowledgeable, compassionate, and thorough. Moreover, her advice on how to improve my health is always sound and actionable. I feel extremely fortunate to be her patient, and, as an added bonus, Krista and the rest of Dr. Sweeney's staff are efficient and caring as well.

Love Dr. Mara... fun having the same name too! Love her…read moreoffice staff. They are always kind thoughtful and very responsive. The hardest part is driving from Ojai to SB. But always glad when I'm there !

Excellent care, like Concierge No wait on a Saturday morn…read moreand Dr Brasherian was kind, answered all questions and made me feel empowered again over my health and ability to heal. In past Dr Mellon has shown the same courtesy, knowledge and care We love these guys!

I was sent to this office for a workmans comp injury. Was told Urgent Care closes at 8pm, arrived…read more(7:12pm) and was told they were done seeing patients for today. You can come back tomorrow morning. Hmmmm lack of honest communication? Hopefully another office will be open tomorrow (Saturday) morning. I can have my work injury money spent elsewhere. Good luck "New Management"

Dr. Evelyne Azoulay helped me get to the bottom of my dis-ease. She has her finger on the pulse of…read morethe latest the medical field has to offer. It is obvious this is a physician who does her homework. She recommended different tests that gave her the full picture of my body's imbalances. She then addressed them with a balance of medicine and supplements. This is the first time I actually feel confident I have found the right doctor. I cannot thank Dr. Azoulay enough for lifting me out of the fog I have been living in for most of my adult life. I feel great!

The best place. Dr. Evelyne is so caring and took so much time talking to me and finding the best…read moresolutions for me. I came in feeling tired and told her my energy has been low and my metabolism was slow. She took the time to do tests and specific labs and questionnaires so we could see exactly what the problem was. We found out my thyroid was low and that I was lacking a bunch of vitamins! She prescribed some supplements and gave me some great breathing exercises. It's been 3 weeks and I feel REJUVINATED. My energy is back which I never thought could happen and I finally have the motivation to exercise and go out! I feel so much younger and wake up more refreshed. I even lost 5 pounds. Truly a miracle worker and the nicest person. She knows what she's doing. Highly reccomend.