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    The Car Plug

    2.0 (4 reviews)
    Open 9:00 am - 5:00 pm

    Services - The Car Plug

    Commercial truck dealers

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    Sewell Lexus of Fort Worth

    Sewell Lexus of Fort Worth

    (133 reviews)

    Wedgwood

    I got rear ended and my bumper needed to be replaced. Yes, seriously. Lol. AllState said, I can…read moretake my vehicle to get repaired at any repair shop I wanted. I remember always passing by here so, I decided to drop it off at Sewell Lexus. I'm so glad, I did. I was treated like a queen. Let me explain. This Dealership is amazing. It is uniquely designed and very eye catching. They have a average size Front Desk Reception. The Lobby is lovely. They offer complimentary, Coffee, Sodas, Tea and Cookies. There are a few chairs to sit down and some desks to fill out your paperwork. They also have a Smart TV with a dynamic picture setting installed in the wall. The Christmas tree is up and lit and it is oversized and beautiful! Erik assisted me every step of the way explaining how insurance works, how long repairs take and what the process was like. He also ne also goty vehicle repaired in a shorter time frame. I received my vehicle in better condition than when I dropped it off. They washed my vehicle and vacuumed it and put all my stuff in my trunk nice and neat! They took my breath away! Ive never felt so good before. I was smiling so hard my cheeks were hurting.Lol. The Cashier blessed with some Ghirardelli Milk Chocolate and emphasize that repairs are a lifetime warranty! So, thankful, I took my SUV to Sewell Lexus of Fort Worth!

    Our Service Manager Annie at Sewell Lexus of Fort Worth went above and beyond when she arranged for…read moreher drivers, Paul to pick up our RX for a slightly overdue 60K checkup, from Granbury and the then James to return it home. She knows this is one of the busiest times of the year for us and we trust her to take care of us, but that's a good 1.5 hours of driving. Your impeccable, prompt, and courteous service is just one of the many reasons why we are Sewell Customers for Life. Thank you, Annie, Paul & James, you are ROCKstars! Updated: I had lost a $20 bill the other week and It was in my cup holder when my RX was returned. How much more honest can a whole company culture get

    Hertel Auto Group - 1999 Jeep Wrangler. Bought over the phone. Never saw it in person. Lee Wicker was great and didn't sugarcoat anything to make a sale

    Hertel Auto Group

    (18 reviews)

    Northside

    I bought a car here a couple months ago for around 8k, plus the salesman, a gray haired man in…read moreshorts advised me that due to the mileage on the 2008 Toyota, to also buy this extended warranty he highly "recommended", which would give me another 50,000 mile coverage for the whole drive train. When I say recommended, I mean pushed on us. My son had the car for about 50 days when he was driving home on the freeway at night. The car completely lost power. As in, it just quit. On the freeway. In the fast lane. He had to fight it to get it out of the lane of traffic into the emergency lane and not wreck. We had it towed to our family mechanic (Caliber Auto Care) who had never dealt with the warranty company before. This is how it started, our mechanic put a camera into the engine and discovered a HOLE in the engine, which was absolutely dry of any oil. As in dry for so long there is no way it wasn't like that when we bought it, and this is what our mechanic said. No way it was my son's fault. This 2008 Toyota had had an ENGINE recall that was never fixed. Hertel sold us a car with an ENGINE RECALL and didn't say a word about it so that WE could address it. That year's model Toyota had a manufacturer defect that caused the rubber seals to allow all the oil to leak out and cause... A rod to break off and puncture the engine. It threw a rod. Now this warranty company immediately requested we pay for the mechanic to drop the oil pan ($600). So we did. They finally sent an adjuster, who asked us to authorize and pay for the bottom oil pan to be dropped. Our mechanic explained that we didn't need to do that for him to see the hole, with the camera. The mechanic said he would never need to drop the bottom oil pan and that it was apparently the warrant company's way of chipping away at the cost and push it off onto us. Now we called Hertel and told them what had happened. They sold us a complete LEMON, and on top of that talked us into buying an extended warranty from a company with shady tactics. We were never told by the salesman that there was a cap on repair costs, only that they would cover the whole drive train for another 50k miles. Now, Hertel has just left us hanging with what amounted to an $11k (warranty and TTL) paper weight. That could have gotten my son in a bad car wreck. Do not trust this dealership. Most certainly do not buy the extended warranty plan they are PUSHING on you. They prey on working people here.

    Every car has been perfect Service great would recommend to…read moreall Craig is most accommodating

    The Car Plug - truckdealers - Updated May 2026

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