Petra is very experienced, professional and compassionate. She has taken great care of our 2 senior…read morecats, both of whom have medical issues (kidney disease, hyperthyroidism and diabetes) - so pills in pill pockets, insulin injections and monitoring/controlling food time (so they don't eat each others' food) is well managed. It's a lot to think about with these two! Also kidney disease cat doesnt use a litter box, so picking up random poo and pee pads is done without complaint. She also recently squeezed us in at the last minute on a holiday long weekend for a night away, our big thanks for that! We are beyond pleased, and happily recommend Petra for your cat sitting needs.

I have a dog. I adore her. She eats better than me..lol! I…read moreeither make her dog food when I have time or else I make a stop in here for the healthy cans and treats. And toys.... The staff is always welcoming and offer help if needed. Dogs are welcome inside to come and say hi. They take your airmiles card to add points and you can also register with them and give your name and number at the register. I don't get flooded with emails from them either. It's not a huge place but I like the selection. Price is.. well, on par with every other pet place as our fur babies are not cheap! Love the parking/location, huge lot and in a plaza where there are many other useful services.

A bit of background - this review is based on 8 years spent finding a GOOD vet for my GSD Service…read moredog who was finally diagnosed with Lupus and Exocrine Pancreatic Insufficiency after FIVE other vets failed him, so I have some experience with truly GOOD vets, vets who just want my money, bad vets, and everything between. I didn't love my first experience with this clinic, but I don't judge on first impressions. A second visit resulted in no diagnosis but basically a 'throw-spaghetti-at-the-wall' approach, and a running stream of condescending comments (and I found the solution myself). I have 2 pets that saw them, and they got their immunizations mixed up, so even now I don't know if they gave the right ones to the right animals; when I questioned it, more condescension. Called to book a spay after my female went into heat. Brought my female in for spay, (5 & a half months old) and was told it was impossible for her to have gone into heat. If anyone's ever seen a cat go into heat, it's impossible to miss. At any rate, after being berated for not knowing that cats 'don't go into heat before 6 months of age and never at this time of year,' surgery went well, sent home w/o pain meds, but seemed to be on the mend, sleeping almost constantly. 2 days later threw up and stopped eating. It was a weekend so took her to an urgent care clinic. She got fluids, anti-nauseant shot, and appetite stimulant. Called Crossing Bridge next day. Was told she needed to be admitted for four days of care, that she must have eaten non-food item. Explained that she'd had fluids last night, had been sleeping constantly, and there wasn't anything in my room for her to get into. Was then told I could syringe feed her (as the vet the previous night had said) and if she was no better the next day, she'd need to be admitted, and if I didn't admit her, she was going to take my cat. I don't know if she thought I was young and naive (people mistake me for a teenager even tho I'm 47) but I was shocked by this very forward, flippant comment. Final straw. I'm not an outspoken individual, and am only posting a review because of my concern with a vet that's this condescending and berating; my experiences with a dog that literally cost me tens of thousands of dollars in surgeries and vet visits have taught me to question when things don't sound right - I don't mind spending money on my animals when it's essential, but we weren't at the point of admission yet. With the urgent care clinic also questioning several of the things Crossing Bridge did/did not do, and the threat to 'take my cat from me,' I became concerned about this clinic. A less informed individual could spend a small fortune with the throw-spaghetti-at-the-wall approach; I need a vet that listens to the whole story, and tells me the whole story, and one who takes a more systematic approach to diagnosis and treatment. I'm sad to have to post this review. Oh, and we just came back from a second visit to their new vet (the urgent care cinic) where an x-ray revealed that she was just badly constipated. *next morning update - all better - she had a long night in the cat litter, but she's eating again and back to her normal happy self!

This veterinary Clinic is the best!!! The Vets and their…read moreassistants are very caring and very knowledgeable. They take the time to talk to you so you leave more educated. I brought my Chow, Mei-Ling (baby) there since she was 8 months old. She had some medical problem threw her life which expertly looked after by everyone at this Clinic. When Baby (my best friend) had a stroke in September 2015 they were very compassionate and didn't rush my decision. I receive a hand written sympathy card with everyone's comments which really helped my grieving my best friends passing. If I decide to get another dog (best friend) I'll be bringing her to The Crossing Bridge Veterinary Clinic!!

We couldn't be happier with the service from Beth and her team at Above & Beyond Petcare…read more Once we decided we needed walks for our Dog during working days, we contacted Beth and quickly scheduled a meet and greet. Our dog was immediately comfortable with Beth and Victoria, as were we. Prices are great, communication and scheduling is extremely easy and flexible, and our dog couldn't be happier. I would recommend Above & Beyond Pecare to anyone for any petcare need!

Above and Beyond has taken care of my little pack numerous times. They treat them like family and…read morealways makes sure they are comfortable and enjoying their time. I personally have a high energy dog and an other with separation anxiety, no matter their different needs, they both enjoy being taken care of by their favorite sitter Cat.

Everything is great there. My dog loves going there and is exhausted afterwards…read more I have to take away a point because over holidays they close dog camp because they have many dogs boarding. They should allow the regular dog campers on their regular days. Do not punish the regular customers!

If the owner acts this way with the dog owner / parent how does she act with your fur family when…read morethere's no one around. Read on My wife got everything done by email for are 2 dogs to stay here. The morning of are trip she email the dogs medical info and asked if there was anything we needed to bring or need to know before we go. We were told no and they would see us later. Being are first time there we showed up around 2 not knowing there are special drop off times. The owner was rude from the start and wanted us to pay $31.00 to drop off the dogs early and that we should no this as it's on the email. I started to asked my wife to take a look at the emails and the owner didn't let me finish my conversation with my wife when she went nuts screaming at us and getting in our face. I keep asking if I could finish my conversation but she keep freaking out saying no and telling us to pay the $31 or get out of her property. If she would have let me finish I would have said if it's on the email i have no issues paying it. We ended up leaving as her verbal harassment was to much. We later check all email correspondence and the only thing is a small signature block with the time they are open. There was nothing in regards to a early drop off fee or a fee if you show up at a deferent time. When then went to Hwy 7 pet retreat unannounced. It was not a drop off time but they were very helpful and kind and had room for our dogs. Since it was our first time there they took the time with a smile to explain how it works there. Oh ya no extra charge. One must not forget that this is a service oriented business that should be handled with poise and a smile. Thank you for reading this review.

The dog baths are awesome here and don't kill my back. Store…read moreis very clean. Staff, super helpful and nice. Xmas music was nice! My dog loves it in here and yanks me around to check out all her fave things! Great selection on product. Expensive, yes and prices keep going up so Leya today on her birthday, got a duck chew stick and an Advent calendar! Plus, her bath. A quick way to spend $50... But.. I adore my dog.

1st time there, and it was a wonderful experience for both me and my senior furbaby. Martini took…read moreher time and understood the special needs that our girl required. we are happy to have found this spot, We shall be returning for a full on spa day. Thanks for making this a trauma free visit.