The Bridal Collection

3.8 (429 reviews)

ModerateBridal, Sewing & Alterations

Closed • 12:00 pm - 5:00 PM

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Clothing alterations

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The Bridal Collection Bridal Photos

The Bridal Collection - Vail and wedding gown - Bridal Near Me - Thousand Oaks, California

The Bridal Collection - My Beautiful wedding gown!! - Bridal Near Me - Thousand Oaks, California

The Bridal Collection - Floor length, black chiffon, Bari Jay bridesmaid dress - Bridal Near Me - Thousand Oaks, California

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The Bridal Collection - Absolutely in love with my Adrianna Papell gown - Bridal Near Me - Thousand Oaks, California

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Colby R.

I do not recommend this place. The dresses are very pretty and the service in store is nice but it's not worth the troubles and rudeness of the manager/owner. I bought my dress here in Oct 2019. The day I brought the dress, I was so excited - I had found a beautiful dress and experienced great service in store. BUT - don't be fooled! The lady that measured me for sizing my dress said I was a 16. My mom questioned her and asked if that the same size that I tried on (and it didn't fit me - it was far too small) and she said yes but that it was fine and it was the right size. We weren't going to argue with her, she seemed to know what she was doing. So I initialed next to the size and ordered the dress. When I received the dress, it was FAR too small! I called the owner and explained what had happened and that the wrong size was ordered. He said basically that I was SOL because I signed next to the size but that I could buy a new dress if I needed to. ARE YOU KIDDING ME?! He was beyond rude and not helpful at all! I now have to get additional alterations that people wouldn't generally have to get, all because the dress is far too small. Don't be fooled by all the positive reviews - they reward you in store for writing a 5 star review with a bottle of champagne. 2 stars instead of 1 because I do love my dress and the prices were decent.

Rikki M.

I've never in my life have left a bad review ever!! Wish I could leave 0 stars!! I was headed to the bridal collection after having such a nice experience at another shop down the street. With me I had 5 guest since my family is big. An older male was in charge of us that day and told us that I could only bring in 3 guests because of covid and told us another party was going to be in the store.. which was a lie. My mother in law left and my mom stood and watched from outside the window, which was just so weird to me that he was ok with that. He asked questions on what I was looking for and I could tell that he thought I didn't have money. I was getting my engagement ring a GIA engraving so I didn't have it on me during the appointment. I was wearing an old promise ring my fiancé had gotten me in the mean time... this is why you never judge a book by its cover. He told me I was only allowed to pick out 4 dresses and immediately took me over to the cheeper section. I still walked over to the higher price section and picked out a dress since money isn't an issue for my special day. He was noo help at all and I find it so weird for a man to be assisting a women at a bridal shop. My sister had to help me get the dresses on since he said only one person could go in dressing room with me. When I came out in the first dress I asked if I could take my mask off so I could see myself in the dress and he said NO... I saw a cup of champagne in the dressing room so then we asked if they offered champagne (since the store was empty and awkward) he said NO we don't have... my sister and I just looked at one another because we couldn't believe he lied to us. When it came to him clamping and adjusting the dress he was acting so weird as if he would die if he touched me. My sisters where trying to take pictures of me in the dress so I could see all angles. he freaked out everytime if he was in the shot. I was feeling one of the dresses and asked if I could try on a veil with it and he said NO!... of course! I then questioned him. It felt as if we weren't allowed to be comfortable or do anything. He finally let me try on the veil but of course I didn't get to pick. I had one more dress that I was going to try (the one from the "expensive section") . When my sister and I where putting on the dress we noticed the zipper wasn't working, we then asked if he could zip it up. He asked me to take it off so he could try cause once again he was weird with physical contact. He left and came back and said " doesn't work I have to send it back to get fixed, so you can't try it on". And walked away.... I was really bummed cause I liked that one. I then asked if I could try another dress since I didn't get to try that one on, He said yes... (finally) After that I asked if I could try on the one I liked again and he said No and that our appointment is over, even though this was the fastest dress appointment I had ever been to. I was soo blown away at how rude and unaccommodating he was towards me. There was still no one in the shop btw! I came out in my clothes and told him " I don't appreciate the way you treated me and don't appreciate that you lied to me saying there was no champagne when I saw a cup in the dressing room! That is not how you treat someone who is going to be spending 5,000 dollars on dress" his eyes widen when I told him about the cup and he claimed that it wasn't his champagne... not sure if I believe that... I then walked out and said well I really hope you're not lying.. bye! All my sisters where so angry that he did that to us Anyways I found a beautiful dress down the street at Bella Bridal. They let you try on multiple dresses, give you champagne, and let you come with as many people as you want.

Amber C.

Noelle has been BY FAR the most amazing Bridal Stylist I've EVER MET! She listened to all of my wants/ desires and exceeded my expectations. I found my DREAM DRESS! And I couldn't be more thrilled. This experience from start to finish was so calming for me. As some of you brides may know, finding the dress can be extremely stressful. But I PROMISE YOU! Noelle can find it. Thank you Noelle! You're WONDERFUL!

Ann Marie C.

I came here after I thought I found "the dress" somewhere else. I thought there was no way to beat the other place but they topped it and them some! I worked with Alla and she treated me so well! She took the time to truly understand what I liked and didn't like. And then I said yes to the dress (for a 1/3 of the price of the other dress I found)! There were tears from me and who came with me and from Alla. I couldn't say enough nice things about everyone here and would highly recommend it!

Tammy C.

This was my first stop and I couldn't have be happier! I came in with my dream dress from Pinterest and showed Noelle who immediate said "oh, I got you!" and pulled almost an identical dress. It was the FIRST dress I tried on and was in awe - that was it! I SAID YES TO THE DRESS! We tried on some other, which were gorgeous, but kept going back. That was the one! Noelle was amazing, asked all the right questions, asked me how I REALLY felt in the dresses and why. It made it so stress-free and so fun.

Jasmine D.

Wow, I had an amazing experience here at The Bridal Collection. The location is very convenient right off the freeway and the actual store itself is so beautiful. When you walk in your just in awe and mesmerized by the huge selection of beautiful dresses. It's very clean and organized by designer and so much fun to explore. Our bridal group was kindly greeted by the owner Mike and he was very helpful, professional, and welcoming to me and our group. The second dress I tried on was the one, I picked Nicolette B by Enzoani. It is such a stunning dress! I really like how I didn't feel pressured at all to make this purchase. At other bridal shops I went to I felt very pressured but certainly not with the Bridal Collection. I even had to come in the next day because my mom wasn't able to make it the first time we were in the store and Mike was understanding of this. Once my mom saw this gorgeous dress on me that's when I said yes to the dress!! The tailor, Alla, was also incredibly sweet, knowledgeable, and helpful through the whole process. She told me to close my eyes, make a wish, and when I was ready to open my eyes and ring the wedding bell after saying yes to the dress. This made me tear up and was such a memorable experience. Thank you so much Alla for doing that for me! In addition, she gave me a great quote on the alterations for once the dress arrives. She is wonderful, genuine, and really takes the time to help you. I am certain I will be using her expertise for my wedding dress alterations. I know that she'll be able to make my dress look beautiful and fit like a glove on me. The Bridal Collection team has been very helpful through out my wedding dress shopping experience. I would highly recommend this to any bride looking for her perfect dress! If you shop here for your wedding dress or bridesmaids dresses you will not regret it!

Kate P.

You want to feel at home when choosing the dress that means forever. Not only did I feel at home, but more importantly, my family and tribe was treated as though they were at home. Thank you for the love, warmth, and gentle nudging when I needed it most :)

Lizzette C.

I had a great experience with this shop for the following reasons: Shop ambiance and location: The shop faces a major street just off the freeway. The location is great with plenty of parking. The shop itself is beautiful, clean, organized but not ostentatious at all. Dress selection was great as it is a bigger-than average shop. Staff: The owner (I think), Mike, was very friendly and had us fill out a questionnaire upon arrival. I saw a post about this being unnerving to someone, but after watching Say Yes to the Dress so many times, I kind of expected them to ask our price range? Alla came up and immediately greeted us and asked if I had an idea of what I wanted. I showed her a few Pinterest pictures and we were on our way. She was friendly and has a keen eye for finding a style that both fits the brides style and will look great on her. Finding "The Dress": Alla brought in two dresses on the first try. I got into the first, and we immediately both said, "Nah." Then I got into the second, and I felt myself fall in love. I walked out and saw the same feeling written on the faces of my mom and sisters. Noelle, another consultant, came in and started helping accessorize the look. Needless to say, I cried, my mom cried and the rest is history. I want to give a big thank you to Noelle and Alla and The Bridal Collection! Note: I had to get expedited rush shipping for my dress to arrive on time for alterations. I noted another Yelper said that customer service was poor on that end and in receiving her dress on time. I will update if I have any problems in that regard.

Jennifer M.

Mike was a real sweetheart to work with. I did the whole davids bridal thing and I realized do I want to be an old and cheap bride.. no I need better quality. U will find incredible quality for great prices if u buy off the rack which I did and it's in perfect condition.

Eliza R.

Helped me find a comfortable, beautiful dress last minute for my July wedding. Knew what style I should get to flatter my figure.

Crystal L.

This was my first place to try on wedding dresses. I honestly have never done this before and was a little nervous. Mike the owner was absolutely wonderful. I tried on my second dress and absolutely fell in love with it. There are so many options to chose from but I found my dress and went home with a great deal. I highly recommend coming here first before going to other shops. Also, the prices are very fair. :)

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Ashley B.

4 years ago

Bridal Collection is the only place to buy your special wedding dress. The service, the quality, the experience can't be beat. If you want that special "Say yes to the dress" experience I recommend you come here. Thank you for this special day. It was so memorable the owner makes you feel like the most beautiful bride in the world. Thank you Bridal Collection for the best wedding dress experience (again) I couldn't be happier with my choice! read more

The Bridal Collection - Bridal Near Me - Thousand Oaks, California

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Ashlie B.

5 years ago

I was looking for my dress for my wedding in September. Unfortunately, it's so close to the date we were unable to order a custom dress. Even with such time limitations, the staff was so knowledgeable and helpful - I was able to find my dress not only within my budget but within all my specifications ! Honestly wonderful experience and such a breeze to a typically stressful situation! read more

The Bridal Collection - Yes to the dress! - Bridal Near Me - Thousand Oaks, California

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Taylor B.

205

5 years ago

I really would love to give this place 5 stars because of their selection and reasonable prices, but I've had better experiences at previous shops. I had initially scheduled an appointment because they aren't taking walk ins due to Covid. I received a voicemail asking me to call them back to confirm, which I did about 3 minutes after receiving the call, and left them a message informing them I'd be there. I showed up to my appointment about 20 minutes early and nobody was there yet. I continued to wait until 30 minutes after my appointment time, and called every number I could find, and nobody ever showed up. If I didn't live out of town, this wouldn't be that big of a deal, but I had taken off work early and wasted about 2 hours of mine, and my guest's day. Although I was left with a bad taste, I rescheduled when the owner finally called me back and apologized for the miscommunication. I did end up finding my dress, and I am extremely happy with it. The owner was perfectly pleasant and helpful with his suggestions. I would definitely recommend this place, just make sure you actually speak with someone when confirming your appointment! read more

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Trey L.

2 years ago

Business has closed permanently. Not sure why it looks like it's still open on Yelp. The phone must be the owners cell as it still rings and goes to message. read more

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Colby R.

241

5 years ago

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Rikki M.

4 years ago

The Bridal Collection - Evidence - Bridal Near Me - Thousand Oaks, California

The Bridal Collection - You can see my mom standing outside the window. - Bridal Near Me - Thousand Oaks, California

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Amber C.

424

6 years ago

The Bridal Collection - I SAID YES TO THE DRESS!!!!! - Bridal Near Me - Thousand Oaks, California

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Ann Marie C.

164

7 years ago

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Tammy C.

6 years ago

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Bethany T.

7 years ago

Noelle, at the Bridal Collection was absolutely amazing ( and the Bridal collection itself was amazingly beautiful and relaxed). I have been to ten bridal stores in the local area and this is the one were I said yes to the dress!!!! In addition, this store has ,the best, most unusual and most awesome collection of dresses of all of the stores I have been to. Noelle also provided some of the most spectacular customer service I have received in my journey for the dress. She really listened to my personal vision, and the vibe and the feel that I was going for. She managed to find dresses that looked great on my body, matched the feel of what I was looking for, and at the same time she managed to find dresses that surprised me but were what I wasn't aware they were exactly what my heart was looking for! read more

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Jasmine D.

186

7 years ago

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Sevana N.

Elite 26

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236

6 years ago

Wow so glad I came here!!!!! They knew exactly what I Was looking for and they actually had the dress style I was looking for. Alla helped me find my dress and she was absolutely Amazing!!!!! She is so knowledgeable about everything and makes you feel comfortable. She's also a super nice and friendly! I loved her and I loved the store. So clean, modern, amazing stuff. Couldn't have asked for anything more. Thank you Alla! read more

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Ralph S.

Elite 26

411

776

7 years ago

Nice place... thought mostly high end, but some good price point choices also. Noelle is very good at her job. Keeping my daughter focused and yet having her try a couple that were outside her box... Kept choice within budget and showed her a spectacular Vail.. friendly people.. She found a 9.5 and a 9 out of 10... getting very close to her choice and with Noelle's help she will make it there. read more

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Kate P.

7 years ago

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Lizzette C.

7 years ago

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Mandi G.

350

6 years ago

Mandi MondayMandi Monday Local Guide · 16 reviews · 37 photos 3 hours ago I can't lie I love my dress that I got here. Originally I left a five star review and told people to not pass this place up. However I've changed my mind since I have gotten my dress. BUYER BEWARE. The owner of this shop comes off really rude. I just don't think he knows how to speak to women. Not only did my dress take THREE MONTHS longer than what I was told it would be max amount of time (this was before quarantine, 9 months total), when I went to pick up my dress I was given a plastic dress bag that RIPPED once I placed the dress in my car. My dress now has dirt on it that I have to pay to have cleaned because God forbid the shop gives you a decent bag to carry your dress home in after you've spent thousands of dollars with them. Not even a month after I picked up my dress did I take it in for alterations and I was told I would need to order a yard of fabric for it. I called for TWO MONTHS AND NO ONE ANSWERED. I called the designer and asked them to place the order but they don't work directly with brides so even THEY SENT AN EMAIL ON MY BEHALF AND STILL NOTHING. Finally I sent an email. A male replied back to me, I asked him about the fabric and I never heard back. I emailed him again and asked him if he received my email he said no so I sent two more emails and have now called three times and left voicemails in the last two weeks without a call back. I had to order my ONE yard of fabric through a different store that carried the same designer. (NewLeaf Bridal was quick to help me I ordered the fabric the same day I spoke to someone regarding my issue). I was going to order my bridesmaids dresses here as well. The first time I inquired I was told the girls would get a discount if they all ordered through their shop. The second time we were told they wouldn't get the discount. Finally once the girls were ready to order they told them that they no longer carried bridesmaids dresses......... When I went in to pickup my dress MONTHS later the bridesmaids were still hanging and they STILL offer them on their website. All that being said it seems like ONCE YOU GET YOUR DRESS THEY ARE UNWILLING TO HELP YOU WITH ANYTHING FURTHER. THEY ARE NOT CONSISTENT. I will never recommend this place again to anyone. Save yourself the headache. Seriously. read more

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Natasha W.

Elite 26

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212

7 years ago

I would love to give The Bridal Collection a better star rating because the sales girl was SO kind and sweet. The owner on the other hand was cold, rude, and belittling. I booked an appointment online for a Saturday, upon arrival the owner asked me to fill out some paperwork. (I thought this was already odd, but what do I know, I'm a new bride!) Essentially the "paperwork" is a xerox copy of a poorly put together questionnaire to determine how much money you're willing to spend. It was obvious and uncomfortable. He actually asked me directly about 3 times "so how much?". After the uncomfortable interaction with the ow we, the sales girl helped alleviate the uncomfortableness with her kindness. The dress styles are limited with only traditional beaded, laced, etc dresses. I didn't like one dress I tried on. read more

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Jennifer M.

4 years ago

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Eliza R.

121

4 years ago

Helped me find a comfortable, beautiful dress last minute for my July wedding. Knew what style I should get to flatter my figure. read more

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Crystal L.

191

5 years ago

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Marc W.

3 years ago

Purchased a dress in 2019 and can't collect the merchandise or a refund. Covid then got in the way a bit but The store posts hours they are open, they are never open. They state you should request an appointment, they don't respond. You can leave all the voice messages you want and they will never be returned. I'm now suing this company to get what I paid for. I don't understand how a place that never opens is able to pay it's rent. Perhaps it's a front for something other than wedding attire. Do business with this crooked operation at your own risk. read more

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Tristen M.

3 years ago

WONDERFUL EXPERIENCE! I came into the store filled with beautiful gowns and the owner allowed me to try on many until I found the one! He knew I was determined to find a dress! He is very nice and stuck to the budget I had. He spent a lot of time and care with me and my mother in law in order to have a great experience buying a wedding gown! AMAZING EXPERIENCE! read more

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Lynn J.

2 years ago

The man working the store was the most rude individual I've ever seen. I'm not sure if he is the owner but he wouldn't even answer a question I had. I was looking for mother of the groom dress. what a jerk! Don't do business here. Too many other options. read more

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Cynthia M.

7 years ago

I went into The Bridal Collection on Sunday, April 6th and I was not disappointed! As a matter of fact, I'm ecstatic and grateful for such a fantastic experience. My sister found her wedding dress there last year so I knew I was in good hands but they far exceeded my expectations. I had a party of 8 and they were very accommodating. They started the whole thing by popping a bottle of champagne for all of us to enjoy while I tried on dresses. Always a plus! Alla was super sweet and helpful! She listened to what I wanted (and what I didn't want) and picked out the prettiest dresses for me, as well as offered helpful advice. In the end, her first suggestion was the perfect one! I tried on a few dresses and ended up going back to that one. She then came out with a bell for me to ring when I was ready to say "Yes to the dress"! And I must add, she gave me the biggest, heartfelt hug when it was all done. Needless to say, there were a lot of happy tears! Looking for a dress can be challenging and overwhelming but going to the right place can make it all a breeze! I'm so grateful to Alla, the rest of the girls (sorry, can't remember the names!) and the whole team at The Bridal Collection for their patience, kindness and for a truly amazing experience! read more

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Tara S.

351

5 years ago

What a beautiful experience shopping for my wedding dress at the Bridal Collection! The owners were so helpful and we had a blast! I bought my sweet wedding dress and feel so blessed to have found such a wonderful place! Highly recommend this store, it's your last stop on the block for exquisite dresses and accessories!! read more

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Ezraw R.

163

5 years ago

So shocked to find the dress of my dreams in less than 40mins!!! So, so happy!! The owner is so friendly, helpful and welcoming. Great staff too! Will definitely recommend! Don't hesitate to stop by, they have a very large collection of dresses, In many different styles, you'll definitely find your perfect dress! ‍ read more

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Nasha A.

5 years ago

I said yes to the dress!! Amazing staff and experience. All the dresses were beautiful but as soon as I wore this one I knew it was the one. Thank you to the Bridal Collection. I really enjoyed the experience here finding my dress for my dream day. read more

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Emily J.

284

5 years ago

I had a great experience here at the bridal collection and amazing customer service with mike and Aubrey. There are so many gorgeous dresses to choose from. I managed to find one that brought tears to my eyes AND my families eyes. Highly recommend the bridal collection! read more

The Bridal Collection - I said yes! - Bridal Near Me - Thousand Oaks, California

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Isis B.

5 years ago

I had an amazing experience at the Bridal Collection. The establishment has plenty of beautiful dresses to choose from. The owners are very friendly and helpful. They made me feel like a princess! read more

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Bobbi E.

438

5 years ago

I found my dress! Everyone was so helpful and kind. Not only was it a great experience, but the choices were incredible. The toughest part was deciding between all the great options. read more

The Bridal Collection - I said yes to my dress! - Bridal Near Me - Thousand Oaks, California

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Rosa M.

179

5 years ago

Best bridal dress area in the 805! Thank you so much for all the help and patience! They work with your budget and add accessories if needed! I SAID YES TO THE DRESS read more

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Karla C.

5 years ago

Completely happy with my experience here from staff, to dresses to the the beautiful shop! Jessica was so sweet and helpful and the dress selection is amazing! I said yes to the dress and I couldn't be happier! Definitely recommend this place! read more

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kanoe n.

284

6 years ago

Snob. The gowns in this store are exquisite. Prices were reasonable. But service was horrible. It started the moment the man (I presume the owner) opened the door. He was curt and unfriendly when he saw we were a party of five. He said my daughter, the bride, could not have everyone enter the store. But, she had spoken to someone else earlier and received permission. He acquiesced. He sat down with my daughter and asked her price range. When she gave him her budget he told her he had nothing in her range. Fair but I saw her face fall. She told him she'd like to try on some gowns anyway. He invited her into the showroom. We followed. She was trying on the first dress when her stepmom and I spoke to him. We made it clear we had the means to purchase whatever gown she wanted. I looked at him and said, "Please treat her like a queen. Money isn't an issue." He was polite but dismissive to her. She tried on four gowns (all gorgeous and all affordable -- under $2000). He went through the motions but was never warm or friendly. When she asked to try on a veil, he declined her request. He'd made up his mind about us. Fortunately his unprofessional demeanor didn't mar our day. My daughter selected a gown from a different store and I'm sure The Bridal Collection prefers it that way. This store only wants to serve people who look wealthy. He made his mind about us and rushed us out in under an hour. Bigots work that way. read more

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Alexandria S.

5 years ago

Great experience! So happy I have found THE dress, all help to the manager! Found a dress that I would have never thought I'd like! read more

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Marloes V.

9 years ago

This is the most wonderful and whimsical bridal shop! Their dresses are absolutely stunning and very reasonably priced. I shopped around all over the valley and finally ended up here where I found my perfect dress. They were helpful, tentative, super nice and it's such a lovely spacious showroom! Everyone there is very knowledgable. They owner even helped me make the decision on which dress to pick for our rustic wedding (so thankful for him) My dress arrived within 4 months, so we have plenty of time for alterations. Thank you for giving me the most amazing experience, I couldn't be happier with my dress! read more

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Morgan L.

5 years ago

The Bridal Collection was the first place I stopped to look for wedding a dress and I was not disappointed. Melody and Mike were so helpful and made me feel comfortable throughout my entire appointment. Mike took the time to listen to the details of the exact dress I was looking for and guided me around the store. In result, Mike actually picked out the most exquisite dress for me. I highly recommend the Bridal Collection Melody's professionalism and Mike's taste are unmatched. read more

The Bridal Collection - I said yes to the dress yay - Bridal Near Me - Thousand Oaks, California

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Tasha H.

5 years ago

Go to Bridal Collection in Thousand Oaks for your dress! They have the best selection of beautiful wedding dresses at fair prices! The owner and workers are so friendly and helpful; I had a great experience! A nearby bridal shop talked me into buying a dress that they insisted a seamstress could fix. Unfortunately, it didn't work and I was stressed and upset about my dress. 5 days before my wedding, the Bridal Collection fixed my problem and had the perfect dress for me!!! I was so much happier and relieved!!! Soo trust that the Bridal Collection is the best!! read more

The Bridal Collection - The perfect dress for me! - Bridal Near Me - Thousand Oaks, California

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eshk e.

5 years ago

I found the perfect dress here! Absolutely gorgeous!! It was difficult to pick only one dress. Excellent customer service and reasonable prices. I went to David's bridal first and was very disappointed. So happy I found this establishment. You feel like a Princess. Beautiful decor. Chandeliers and plush seating for family. Private appointment so you get the attention you need to find the dress you are looking for. Very safe. All COVID guidelines were followed. I highly recommend this place! read more

The Bridal Collection - Large mirrors and step to stand on make it so much easier to see your dress. - Bridal Near Me - Thousand Oaks, California

The Bridal Collection - Entrance - Bridal Near Me - Thousand Oaks, California

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Kristen F.

523

5 years ago

I said YES to the dress at The Bridal Collection!! Melody made my dress searching so easy and comfortable, yet fun! I told her my preference and she directed me to the exact style I've been imagining - but even more beautiful! Bridal Collection makes looking for a wedding dress exciting because of the wide gorgeous variety of styles they provide. i highly recommend d them! I can't wait to get married in MY DRESS!! read more

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Alejandra G.

132

5 years ago

I found my dream dress at The Bridal Collection, they were very nice and made me feel absolutely beautiful! What a wonderful experience. read more

The Bridal Collection - I found my dream dress at The Bridal Collection, they were incredible and made me feel beautiful. Such a beautiful experience! - Bridal Near Me - Thousand Oaks, California

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More info about The Bridal Collection

784 E Thousand Oaks Blvd
Thousand Oaks, CA 91360
Directions
(805) 494-4888
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http://www.tobridalcollection.com

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Does The Bridal Collection take credit cards?

Yes, The Bridal Collection takes credit cards.

Indoor Amenities

Does The Bridal Collection allow dogs?

No, The Bridal Collection does not allow dogs.

Outdoor Amenities

Does The Bridal Collection have bike parking?

Yes, The Bridal Collection has bike parking.

Does The Bridal Collection have parking?

Yes, The Bridal Collection has parking options. Private Lot Parking, Street Parking

From the Business

Specialties

"The Bridal Collection has the most amazing beautiful dresses and displayed beautifully the moment you walk through the door. Mike the owner was very accommodating, patient and worked with our budget, over all, just a very nice person to have done business with. Noelle, our consultant, was pleasant and very sweet"

History

Established in 1993.

Founded over 20 years ago, The Bridal Collection has been established as a leading wedding dress destination for Thousand Oaks, Encino, Tarzana, Camarillo, Santa Barbara and Calabasas. With our newly launched website, we're bringing our store right to you, allowing you to make purchases from our vast selection of bridal gowns, bridesmaid dresses, evening gowns, mother of the bride dresses, and prom dress from the comfort of your home. We welcome you to our website, and look forward to make your wedding dress dreams come true!

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Review Highlights - The Bridal Collection

“Noelle was amazing, asked all the right questions, asked me how I REALLY felt in the dresses and why.”

Mentioned in 43 reviews

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Explore benefits

VIP Alterations

(363 reviews)

As soon as I walked in I felt like a doll playing dress up. I felt truly taken care of. My dress…read morefit like a glove once finished and the bustle was beautifully put together. Couldn't have been happier. Pleaaaaaase trust VIP with your special occasions. They're top notch and professional. Be back soon! En cuanto entré, me sentí como una muñeca jugando a disfrazarse. Me sentí verdaderamente cuidada. Mi vestido me quedó como un guante una vez terminado, y el recogido de la cola estaba confeccionado de forma exquisita. No podría haber quedado más feliz. Por favoooor, confíen en VIP para sus ocasiones especiales. Son de primera categoría y muy profesionales. ¡Volveré pronto!

The staff here is incredibly friendly and welcoming! I was immediately greeted with a smile and…read moreoffered water while trying on my dress. They also took extra time to make sure it was comfortable and good to walk in, which I really appreciated. Even though they could've easily recommended extra hemming, they gave me an honest opinion that it looked fine as is unless I wanted it shorter. They offered next-day pickup too, which was amazing. Honest, kind, and professional -- I'd definitely come back if I'm ever in the area!

TLC II Cleaners

(59 reviews)

Service with a smile and welcoming mat. Quality is there and…read morethe cost is acceptable. Thanks for serving the community!

I needed some stitching done for my daughter's science class invention, and I was under a tight…read moredeadline. Annie understood my requirement, and delivered an amazing finished prototype within 2 hours, despite her having a lot of other work. I really can't express how grateful to them. Annie and Raphael are the most wonderful, and welcoming owners of this establishment. They took over in 2018. Not only do they do alterations, but also shoe repair, laundry, dry cleaning, and all of this with a wide smile! I will definitely be back here to give them more business.

Jessica's Custom Alterations

(86 reviews)

The team at Jessica's Alterations are absolute miracle workers. Came in on a Wednesday afternoon…read moreneeding (very!) last-minute alterations on an evening gown for a black tie event that same weekend. The dress was a doozy with multiple layers and other variables, but Esther and Tina said they could make it happen. Sure enough, less than 48 hours later, I picked up the gown and it fit to perfection. I am so thankful for their willingness to help me out in a bind and, of course, for their exquisite craftmanship. Their skills are insane and I will be only going here from now on. Cannot recommend enough. Thank you, Esther and Tina!

The alterations are quick and priced fairly. The entire team is hard working and really kind!read more

Rock N Denim Tailoring by Arnold Sebastian

(60 reviews)

I usually don't write reviews but I have to say that Arnold is by far one of best denim tailors I…read morehave ever seen. To preface, I wear a lot of denim via jeans and jean jackets. My story is pretty simple, yet complex. I had found a vintage old/new stock Chicago Bears Denim Jacket with some very detailed embroidery on it. However, the jacket was built with a cheaply made orange vinyl overlay on the collar. It was uncomfortable and unsightly. One day I just removed the overlay hoping to simply stitch a harvested collar from another jacket. Unfortunately, the job was harder than I expected. I contacted Arnold, and what I received was much more than customer service. What I received was a person who cared so deeply about his craft that he wanted to make sure that I would be ultimately getting exactly what I needed to save the vintage jacket as rebuilding collars are not simple (now I know). In short, Arnold did amazing work both finding harvested denim and rebuilding a collar that was even better than the original. He also inserted fabric in the collar that ensured it kept its shape and laid perfectly symmetrical with the jacket. Finally, Arnold showed me that customer service is not a lost art and ensuring customer trust is paramount. I highly recommend taking any of your denim to Arnold, you'll be glad you did........and you may even make a life long friend. Pictures speak a thousand words, so I'll leave some photos of the original jacket look, after I screwed it it up, and finally, Arnold's work! The pics are not in order, so open them all so you can see the work.

Arnold did an amazing job in restoring and bringing back to life my 1980's denim Levi's shorts…read more They needed so much work but he put in the time and made sure they were perfect. I will definitely be going back to him in the future. He's very hard working and great communicator.

King's Custom Tailoring & Alteration

(72 reviews)

Had my wedding dress altered here and it was an amazing price, service, and quick turnaround (only…read moretook a few days)! Run by a really sweet husband and wife. I had my dress shortened and tightened around the waist and sleeves, and he did it absolutely perfectly.

There is something wrong with these people, sadly, specifically the man. I went in to have some…read morejeans hemmed, he made ONE chalk mark on them - I'm used to a tailor pinning them so I can see! Anyway, I trusted he knew was he was doing, Picked them up, went home, not only were both sides uneven, they were both too long! Went back in and got my money back. My friend got a skirt hemmed, the stitching is uneven. Oh - and when I went in to get my pants, I forgot my ticket, and the woman looked at me with this both nasty and incredulous face, it was almost comical. Weird place. Not worth saving $10 to have a hem here. My local drycleaner does a much better job.

Silver Oaks Cleaners

(43 reviews)

I looked for top ranked cleaners in the Westlake Village area and Silver Oaks was highly ranked. I…read morehad a gorgeous Rolling Stones Varsity jacket that was shipped with a few small dots, stains on the sleeves. The company had given me the option of keeping it with a full refund or returning it. The lady I met was very kind and said the marks were ink and would not come out. I appreciated her expertise and honesty. After consulting a few friends I was advised to keep the jacket with refund as the marks were barely noticeable and I could use the money. "You can't always get what you want...but you get what you need".

The best! Very timely turn around, excellent job cleaning my suits and shirts. Fairly priced.read more

Laundry Valet

(53 reviews)

Fast, friendly service. We were staying at a nearby hotel, and they were able to accommodate same…read moreday laundry service.

Talk about convenient!!!! I have never had such a stress…read morefree experience with a dry cleaner. I just went online, put in my info and they came to pick up and drop off my items! There is no charge for pick up and drop off. My laundry did get back a day later than originally quotes but I didn't need it urgently so it was fine. Fabulous business!!!

LA Story

(41 reviews)

I brought in a suit and a dress for a wedding, and they did a phenomenal job on both! The quality…read moreof the work--especially on the suit--was truly impressive. Everything fit perfectly and looked so clean and professional. Yes, the pricing is on the higher end, but it's absolutely worth it for the craftsmanship and attention to detail you get here. The ladies who work there are all incredibly kind and helpful, and you can tell they really care about their customers. Just make sure to give them plenty of time to complete the alterations, as their quality work does take time. Overall, I'm so happy I chose this place and would definitely return for future alterations!

I had a bridesmaid dress altered here. The alterations were reasonably priced, and finished…read morequickly. I'll definitely come here again when I need tailoring.

The Tailor Shop

(7 reviews)

Apparently they have closed their shop at 2667 N. Moorpark. I went up to second floor and there no…read morelonger is a Suite 201. The phone number listed doesn't work. They do have a website we're you can book appointments.

If you want something hemmed correctly then go here! I took my dress here that is worth quite a bit…read moreof money and she did a beautiful amazingly perfect alteration! Thank you so much for helping me make my dress fit perfectly!

Alex the Tailor & Dry Cleaners

(41 reviews)

Alex the Tailor - Thousand Oaks…read more I found Alex the Tailor completely by accident while looking for a dry cleaner near Whole Foods in Thousand Oaks--and that "accident" turned into a quiet win. I brought in work pants and shirts for tailoring and dry cleaning, and it was immediately clear: these people know exactly what they're doing. Precision, judgment, and an experienced eye you don't have to second-guess. My clothes came back fitting beautifully--clean, sharp, and handled with real care. For years, I drove all the way to Santa Clarita to see Alfred at Santa Clarita Valley Cleaners--an old-school professional, a master tailor, and genuinely good man. I loved him and trusted him completely. But life shifted, my commute changed, my car started acting up, and I planted myself closer to Thousand Oaks. I was honestly bummed thinking I'd lost "my guy." Finding Alex the Tailor has been a godsend. It's rare to find a place you can trust with your work clothes--especially when fit and presentation matter. Alex the Tailor delivers that same level of craftsmanship, discretion, and confidence. They see the garment, not just the hemline. I still miss Alfred. Great people leave an imprint. But I'm genuinely grateful to have found Alex the Tailor. This is now my go-to in Thousand Oaks, and I don't say that lightly. Reliable. Skilled. No guesswork. Highly recommend.

They don't know how to work with faux fur, asked if they could relax the collar of a brand new…read morecoat. She said she would burn it if she pressed it? She said to dry clean it. She is also not very nice or friendly or helpful! Alterations prices are also high!

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104 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Erika T.

9 years ago

On behalf of the preservation of self character, Feel disheartened by the comments and remarks made by customers. Have never in 12 years ever received a negative comments as to the porfessional service provided to all and every type of customer. That being a United States Military Veteran USMC only serve in the work place with respectful dignity. Showing every individual Respect, Privacy, and Compassion. The Bridal Collection as any Bridal Boutique offers luxury wedding dress's on designer lines, is forward in ordering time frame and is honest with the customers that visit thier establishment. Every customer is greeted. Established a fitting room, and offered assistance as needed. I as a sales rep. Will Stand outside the door and ask from outside the door if my assistance is needed. Only entering after being told to enter. A part of my experence with you is to walk you a stage if desired. Compliment you and provided you any desired feed back requested. Such as pricing, designers names, and ordering times. I will also tell you that you look beautiful in every dress, that's because you as the customer is all that matters. The Bridal Collection does offer a large selection and often times can meet the needs of any Bride that visits the location. However some times we can not, which is not uncommon. Caring about what people say about you is important, and asking a customer before they leave if there is any suggestions to improve over all atmosphere is called playing it safe. There seems to be a cultural motivation towards objectification in some industry's. I will always provide the best customer service to every customer with in correct ethic and work place allowence. My only advice to any bride, is that every store is diffrent. That if visiting our location, my promise to you is a friendly greeting, attentive service, and a friendly goodbye with all the best wishes on your wedding day. I my self being a mother and a service member am very grounded in my intake and responsible nature with customers. Please Remember that it's only your person that leaves a remark as to insight. That comments of immature nature and or distasteful remarks to any persons person are an example of your own maturity and self professionalism. Do remember employees with in the work place are people too. There is an intolerance to abuse towards employees by customers in the work place. An employee providing assistance to you is hired to provided safety to the establishment in which a service from the employee is paid for. To provided a pleasant experence and over all to answer any questions you might have. Some questions having an I don't know answer to a question, happens. The Bridal Collection is a fantastic boutique to visit and a fantastic place to purchase your wedding dress day needs from for your special day. I wish every bride the happiest memory's on there special day. And only hope that a your special day is filled with most heartfelt occasions. read more

Sarah M.

7 years ago

This is a great place to shop for wedding dresses! The store is lovely and welcoming with an impressive variety of dress styles and price points. In my personal wedding dress search I went to five bridal shops and The Bridal Collection was one of the best. It is very organized, clean, and the sales consultants are very sweet and knowledgeable. I went to the store three times; once when I had very little idea what I wanted, once with a specific dress in mind (they were the only store that carried it near me), and one last time to buy the dress I had tracked down. I found the employees to be extremely helpful on all my visits, even on the first one where I did not have the intention of buying anything. On my second visit I fell head over heels for the dress I had seen online but due to the number of months until my wedding, wasn't sure we could get it in time without a rush charge. The consultant (Noelle, I believe, was her name) talked to the owner and he agreed to sell me the sample gown for a discount! It is also extremely worth noting that the original price of my dress, if I had ordered a new one through The Bridal Collection, would still have been about $500 cheaper than I was seeing it sold for at other stores while I was searching for the dress. My only apprehension about the dress was that alterations would be too expensive, but fortunately another sales consultant there, Alla, is also a seamstress! I was able to make an appointment with her to get an alterations quote, which was half the cost I expected! I was able to buy my dress that night and take it home (they offered to store it but having it hanging in my room makes me so happy). Some reviews mention being put-off by being asked to fill out a form upon arriving, but I have found filling out a questionnaire to be very standard at Bridal Shops. This form allows the sales consultant helping you to respect your budget and write notes on styles you liked for future visits. Also, as far as I could tell, the store is split in sections by budget so asking you upfront about your budget it informs the sales consultant where to show you dresses in the store. Personally, I think this is a great way to respect a bride's budget because is less likely to see and fall in love with a dress she can't afford. Within the price sorted sections, dresses are hung in groups by style; This was a nice change from other bridal shops that seem cluttered and unorganized. Other reviews also mentioned feeling pushed into making a purchase, which was not at all my experience. I certainly felt that they were willing to work with me to get the sale (allowing me to make payments) but I never felt pressured to buy a dress I did not like. I would recommend The Bridal Collection to both the bride who knows what she wants and the bride that needs to explore her options. The dress selection is one the best in the area and the sales ladies here are some of the most knowledgeable I met while looking for my dress. read more

Trish K.

15 years ago

DO NOT WASTE YOUR TIME AND MONEY!!!! I called to see if they carried a particular dress that a designer had listed this shop as the nearest retailer for their collection. The man (owner/manager i assume) answered and asked me the name and style number and put me on hold. He then came back and told me YES they had that dress. I asked to make an appointment and he told me they were booked for the next two weekends and asked if i could come in on a weeknight. I do not live in the area but really wanted this dress so I agreed to make the trip out there after work . I decided to call and verify my appointment time and the guy told me that he did not have any appointments scheduled for that night. This was the appointment HE MADE me take in the first place and yet forgot to write it down. He told me that the "girl" had called in sick and there would be nobody to help me and asked if I could reschedule for another night. I told him I ONLY wanted to try the one dress on and he said, " you can come try on dresses, there just wont be anybody here to help you with them". By now I was just irritated but figured I was perfectly capable of trying on a dress without the assistance of his "girl". The best part of the story is that I arrived, he told me to look around and choose 3 dresses to try on. And when I asked him for the dress I had called about he ignored me. When I didn't see that dress in the store I asked him again, he played dumb and asked me what dress I was looking for and I showed him on my phone. He went in the back to look and came back and told me he had sold it off the rack over the weekend. AS IF I AM AN IDIOT and don't know that you don't sell the sample dresses! I expressed that I was disappointed and that it was the reason I came to the store in the first place. and yet still had my 3 dresses to try. When my mom handed him mine after I had tried and said I wanted to try one other dress, he told her " no, I have another appointment and I told her that she can only try on 3 dresses". HE TOLD ME EARLIER ON THE PHONE THAT HE HAD NO APPOINTMENTS FOR THAT NIGHT!!! There was not a soul in the store other than My mother and myself. This guy is shady and he boldfaced lied to me about having the dress to get me in the store. I drove in rush hour traffic 30 miles to this place! This was a total waste of my time and by far the most frustrating dress shopping experience ever! Who says you can only try on 3 dresses?!?! The fact that this guy has been in business since 1993 is beyond me, and from reading the other reviews I see that my experience wasn't far off from so many. Go to Pebbles in Woodland Hills, the girls are wonderful and beyond helpful. Great selection and the customer service is by far superior to any other shop I have been to (and I have been to all of them!). read more

Soheila K.

8 years ago

I had a total of 4 appointments at various bridal salons scheduled, but the Bridal Collection ended up being the best for my daughter. My daughter looking for Maggie Sottero retailers via The Knot, and Bridal Collection appeared within a reasonable distance from my search area. After reading several reviews and browsing their website, me and my daughter were convinced we had to add Bridal Collection to my list. My daughter was fortunate to book an early Saturday appointment with myself and her sister. When we arrived, we were warmly greeted by Madelin and other staff members. Madelin introduced herself as my daughter's stylist, and wasted no time in encouraging me to select as many gowns as I liked. I showed her a picture of cuts I liked, and she led me to the area of the shop that carried those styles. There was much to choose from! After making 8 selections, I began fitting, she was extra helpful in getting me zipped up, adjusting the samples to fit my body as best as possible, and laying out the trains of each dress(where applicable), also that I had the best representation of the final product. She was also kind enough to allow my sister to take photographs- which was super helpful in making my decision. Believe it or not, I knew the first one I tried on was the one! I tried all my selections, never less, and there was actually a close runner up that I said yes to, on account of my mom and sisters reaction. LOL once the excitement whittled, however, they recalled the first dress with me because they love it too, and after reviewing photographs, I was certain my initial choice was the right one. Madelin was patient through my decision-making process, and it made the experience that much more incredible. I also appreciated the fact that even though I am fairly late in my dress process(6 months to go!) Madelin did not give me the least bit of anxiety or pressure about it(while other salons did that just over the phone). My appointment ended with measurement, payment, and logistics. Madelin was thorough in talking measurements, as well as explaining upcoming appointments, alterations, color swatches, and payment information. I met Mike and another stylist during my measurements, and they were great too! So all together the entire team was genuine, and they all took the time to make sure I was comfortable with every detail, every step of the way. I highly recommended The Bridal Collection for stress free, professional, and truly delightful dress shopping experience. read more

Adrienne R.

8 years ago

I am so happy I did not read the negative reviews this place got before I went into the Bridal Collection. I was with four family members and we called in the morning and they got us a same-day appointment. Upon arrival to the appointment, Megan greeted me and had me fill out a form with my name, wedding date, and budget. I showed her some pictures of ideas I had... I am a very simple person and explained that to her and she was very accommodating and pulled out many dresses that were exactly what I was looking for. I had Megan and another employee help me get dressed and pin the dresses when needed. They were so helpful and easy to talk to and made me feel comfortable. The second dress I tried on I knew immediately was the one, I was glowing and it was the only dress that made me think, "OMG I am getting married," it made it all so real for me. I decided to try on the rest of the dresses but none of them made me feel that way. My mom personally loved a different dress I tried on and it was more pricey than the one I loved. Instead of trying to push the more expensive dress on me they knew as well as which one I loved. I was going to sleep on it and come back the next day which they were totally okay with, so I felt no pressure. However, as I was walking out the door and saw a picture of the dress and thought to myself, "OH I love that one!" and then realized it was the one I wanted, so I walked back in and decided to get it. My overall experience was amazing and both employees were amazing and very helpful. I never felt pressured and I felt my requests were heard and understood from the moment I walked in the door. These girls were so easy to talk to and easy to relate to, I felt like I could be myself and find the dress that actually fit me and who I am. Thank you bridal collection for giving me an amazing experience in finding my perfect dress! read more

Linda B.

114

8 years ago

I was excited at the opportunity to check out this shop as it is right around the corner from my place of work, and I finally had an excuse! I brought my sister and my mother with me to my appointment. I had no expectations and just planned on having a fun day trying on wedding dresses. Honestly, from just passing by this shop I was a little worried that I may not find anything in my price range. It is such a beautiful and elegant looking bridal boutique with the most gorgeous dresses in the window. When we arrived Megan (who ended up being my bridal consultant) very nicely greeted us and introduced herself. She asked me some questions and I filled out a form about myself and wedding details etc. She really listened to all of my responses and told me to roam the shop and pull what I liked. What? I know how this goes, I fall in love with a dress, then find out its WAY out of my price range and wind up spending my cake money on my dress. Still, I went with it, and I pulled way more dresses than I needed. As I tried on dress after dress, Megan, connected even more with me. We were giggling and swapping stories as she helped me get in and out of dresses. When I finally found the dress (yes THE dress) she pointed out that it was the only dress that I didn't mention needing any changes and she was so right. I'm really glad I ended up with her as a consultant and the dress was in my range! All of their dresses ended up being very affordable and they literally have an endless selection of styles. It's like wedding dress heaven! Each dress looked and felt delicate and luxurious. The best part is that this shop follows up with you after you purchase your dress. Which is really great customer service and just continues to make you feel special. read more

Brigand B.

8 years ago

I came in on Black Friday since it was the only time that everyone in my (very small) "entourage" could make. I made an appointment ahead of time and showed up on time. Madeleine, one of the consultants, had called me earlier in the day to be sure that I was still available for the appointment and she was also the lady that I worked for to get a dress. She was incredibly helpful and asked what I wanted. I had never been dress shopping before and only have a vague idea of what I wanted, but she helped me pick out some dresses to try on. She was as excited as my family and I were to find a dress that would work for me. She didn't try to pressure me into anything, but brought out a dress that was actually different than what I initially thought I wanted and asked if I wanted to try it on since she thought it would look good on me. Well, I ended up getting that dress! The shop is really well organized, has a wide selection of dresses at different price points (I was looking for a more inexpensive dress), and I loved working with Madeleine. On the day I went there were no other brides or families shopping, but when I went in the next day (a Saturday) to purchase the dress after thinking about it overnight, there were multiple families, some that didn't have appointments that were excitedly walking through the store and trying some dresses on. I liked being able to have the store be a "private trial" so if that is what you are looking for, I recommend going during the week/on a holiday (just be sure to email or call them about it ahead of time). read more

Jessica G.

8 years ago

The most important dress of any woman's life is her wedding dress. I've always dreamed of looking and feeling like a princess on my wedding day. Finally, I got my chance at that! The Bridal Collection in Thousand Oaks was always a bridal dress shop that I had my eye on after passing by it so many times, so I booked an appointment there right away. I brought with me my mom, my grandma and my maid of honor to help me make my important decision. The store was very beautiful, it had dainty floral chairs, huge mirrors, a chandelier and just so many details that made me feel very elegant and glamorous while shopping. We were greeted by Megan my bridal consultant. My appointment began by talking a tour of the shop and after that we were allowed to browse the gowns on our own and choose which ones I would like to try on. After trying on a few dresses and not quite getting that "wow" factor I was looking for, I tried on another and there it was, "the one". As soon as I slipped it on I knew it was the one. I couldn't help but think of my fiancé in that moment. I pictured him speechless as I walked down the aisle. I showed my party and everyone gave it a 10! I did try on one more dress juuust to be sure but that one didn't even compare, so I got back into the winner. After that my bridal consultant, Megan, helped me pick out all the details from my veil to my jewelry. The Bridal Collection made my experience simply amazing and took care of all my needs from head to toe! read more

Michaela W.

7 years ago

I just bought my dress here today and am very pleased with my entire experience. A friend of mine who recently got her dress here referred me and I am so glad she did. The Bridal Collection was the second store I visited, and eventually I came back after going to a number of other bridal stores in Ventura, LA and Costa Mesa. None of the other stores had such a great selection of dresses. The dress I bought is comfortable (very important), high quality, stunning, and unique (also a big selling point for me). I couldn't find it (or anything remotely like it) at any other store in the entire area or online. The prices are moderate and the consultant I worked with was careful to find dresses within my price range and not above it. She was attentive and helpful without being pushy, which I really appreciate. When I came back to order my dress today the owner, Mike, handled my order and made sure I could get rushed shipping to ensure my dress arrives with enough time to get it fitted. As a stressed out bride who worries about timelines, I can't say how much that means to me. If you're looking for the dress of your dreams, come here. Seriously. You can't beat their selection. They all are gorgeous, high quality dresses. And again, the price is reasonable for designer dresses. They are very accommodating with appointments and the customer service is excellent when you get there. When my friends get married, I will send them here. read more

A K.

10 years ago

If you're even considering going to this store because the reviews from other customers suggest they have gorgeous dresses, save yourself the headache, literally. My budget was 1500$, and immediately I was shuffled to the back of the store where all their "off the rack" dresses are. They are all absolutely disgusting, both by quality and sanitary standards. First off, I left the store with a severe migraine and a rash all over my back and stomach because the dresses are absolutely filthy on the inside. There was a cockroach behind one of the dresses I pulled out and what appeared to be some kind of feces near the door of the dressing room. I do work for the state, and let me tell you this place is in violation of so many codes. Secondly, the owner completely micro manages his employees and while I'm trying to make the best of this experience, the owner continually makes remarks and doesn't let the WOMAN working with me do her job. I don't want to be stared at while I'm in a dress by some creepy dude who keeps telling me I'm beautiful! If you're wondering why I went here, One of my girlfriends sent me here as she did tell me the customer service she received with her bridal consultant a few months ago was amazing and she did wind up finding her dress here. But upon asking for the same bridal consultant my girlfriend had, the owner abruptly said that she no longer works here. This place definately leaves a lot to be desired. read more

Jessica M.

8 years ago

I came to the Bridal Collection to find a wedding dress after searching and visiting a couple of other shops. I am unfortunately on a time crunch as my wedding is only a month away and I was unable to find that perfect dress at previous stores. They did not have a good selection of dresses I could take off the rack and were telling me it was a 6 month wait for a special order. I'm excited I was able to find The Bridal Collection. Their store is very beautifully laid out and they had a very large selection of off the rack styles, yay! They also are having a sale on all dresses so I was able to find the dress of my dreams at a very affordable price. The staff was very helpful. I booked an appointment first via their website which made things even easier for me when I arrived. The staff was very friendly and Madeline was my bridal consultant. She was very helpful and helped me pick out a nice selection of dresses that I would be able to buy off the rack and sure enough find the dress of my dreams that I could purchase same day. I definitely recommend this store to anyone looking for their wedding dress. As a bride on a time crunch they really helped make my life very easy and find the perfect dress with ease. I can't wait to walk down the aisle in my gorgeous gown! Thank you, Bridal Collection! read more

Beth H.

8 years ago

I visited this shop with my granddaughter and daughter. This is the first shop that we visited and I just came along to view the dresses that she was trying on for her upcoming wedding. We had no intentions to actually make a purchase that day. We didn't even have an appointment. The owner, Mike, greeted us warmly and asked us a few questions to determine what styles we wanted and the budget we had. He was happy to show us many dresses in different styles within our price range. Not once did we feel bad because our budget was so low. He offered us refreshments and was very hospitable. My granddaughter was able to try on a variety of dresses and found exactly what she wanted. The owner of the store was extremely helpful and cordial. He offered tips on how my daughter could attach a bustle herself so that she did not have to pay someone else to do it. He didn't try to talk us into trying on more expensive gowns or adding expensive accessories. In fact, he felt like the dress she chose looked better without the $300 belt that she asked to try on with it. He was very respectful of her need for a modest dress and we were all very comfortable and relaxed during the whole process . We will definitely recommend this store to our friends. read more

D L.

14 years ago

The Bridal Collection was the third bridal shop I visited in search of a wedding dress. As my friend and I were looking around the store, Caley was pulling dresses that fit my budget and the style I was looking for. I ended up only finding three that I wanted to try on but the first one I tried...which Caley had pulled for me...looked amazing!! It was the most flattering and unique wedding dress I had tried on...and within my budget! My friend was convinced that it was "the one" and I knew I had to come back to try it on with my Mom and sister-in-law. I already had an appointment scheduled at J.Crew to try on their dresses the following week so I went but didn't find anything that I liked as much as the dress at The Bridal Collection. I ordered my dress in early February and it arrived in just over 2 months. My wedding is not until August but I am so relieved to have it in advance and not have to stress about getting it altered in time. Overall I had a really pleasant experience at the store and found the sales people and owners to be friendly. Also, I grew up in Newbury Park and like being able to support a local business. I would definitely recommend the Bridal Collection to anyone in the area looking for a dress! read more

Alexys C.

6 years ago

Wow!! I am leaving my appointment at The Bridal Collection in Thousand Oaks and i just feel over the moon! I had spoken to Noelle, the floor manager the day prior to my appointment on the phone and she reassured me she would do her best to make it a fun and enjoyable experience, and wow did she underestimate herself! Noelle took the time to get to know me and my style and picked out a variety of dresses from the Bridal Collection excellent selection. The dresses she found and helped me pick out were beyond my expectations. I found my dress and said "yes to the dress" in literally almost under an hour! Shopping can be stressful for me, but Noelle took the best care of me and made me feel comfortable, confident, and stress free. This was one of the best experiences of my life, and one that i will definitely never forget! I feel blessed to have been able to work with their amazing staff, and will be highly recommending this place to others. I was sent home with a bottle of champagne for my family and still can not stop smiling. The Bridal Collection in Thousand Oaks beyond exceeded my expectations, i am so proud and happy to have had the experience there in this amazing journey! Thank you T.O Bridal Collection! read more

Allycn K.

14 years ago

I am surprised when reviewing all of these bad ratings since I had the polar opposite experience. This was the fourth stop for me and to be honest I was not hopeful! Much to my surprise I ended up finding my dress! I called ahead for my appointment and was able to schedule a same day appointment. Once I arrived I was greeted at the door by a very nice consultant her name was also Alli, she directed me to fill out an info card and then she began by asking a series of questions.. where my venue was, when the wedding date was, what styles I had tried on so far etc. She was very helpful. I was able to go ahead and look at the dresses myself while Alli helped guide me and also picked her favs that she thought I would like(she was spot on)! I was able to try on many dresses, there is no magic number of dresses that you can try on which is nice. I ended up finding the gown of my dreams after a long drawn out dress shopping experience! Another plus.... THEY SERVE CHAMPAGNE LADIES! this was such a great experience with the important ladies in my life who helped me through this stressful process! We were cracking up and having a good time! To say the least this bridal store is great! read more

Bella B.

12 years ago

Beautiful dresses, great selection, reasonable prices, excellent quality, clean and remodeled establishment and if you are in a rush, you can buy off the rack! After reading the 1 and 2 star reviews, these people's reasons for rating so low are ridiculous. "The place was closed one day", or they "waited 5 minutes for a salesperson" As a bride, I have unfortunately dealt with other vendors that give you a bad product, or not what you ordered, and late, potentially ruining your Wedding. I will gladly wait 5 minutes to be helped, and know that I am getting a great product ON TIME! The owner may have a personality that not everyone loves, but he is a very nice guy, honest, keeps his promise, and prides himself on 30 years of business. Promised my dress would be here May 31, and it was on time. In brand new condition. The store is clean, friendly, and has a HUGE selection. Bigger selection than any other small boutique I have been too. I also bought my engagement party dress here. It was for New years Eve. And it was gorgeous and a great deal!!! read more

Jennifer M.

12 years ago

Where do I begin? My experience at The Bridal Collection was lovely. They have a wide variety of dresses (more than most bridal salons) and they're priced cheaper than other bridal salons. I went in with my best friend to help her choose her wedding dress for the big day. We explained to the staff what we were looking for and they were very helpful. Not only did they choose dresses according to what we were looking for, but also allowed us to browse their selection for ourselves. They're dresses were all so beautiful, but when our bride finally made her decision the staff of The Bridal Collection popped open a bottle of champagne for us to celebrate! So sweet of them and made our experience that much more special and not to mention fun! We even got her veil and accessories here making it a one-stop-shop. Overall we truly enjoyed our experience here and I personally can't wait to go back for my wedding! P.S. The store is newly remodeled (all marble floors and crystal chandeliers)! Talk about making a girl feel glamorous! read more

Bella P.

180

6 years ago

We had an appointment The Bridal collection for my daughter Samantha, who is getting married in October. It is my first Daughter to be married, so the afternoon was quite special! When we originally called they told us only four people allowed at one time. My daughter told them we must have her grandmother attend and they broke the rules and allowed us to have five people so that grandma could join! We thought it was just going to be a casual try on of dresses for the first time, but we ended up saying YES to the dress! The staff at the bridal collection made it very special for us with champagne, ringing of the bell, making wishes, and making of true fuss over the bride! It was a beautiful, emotional day for us and Noelle was fabulous! She was our sales rep And my daughter Samantha loved her! Thank you for making our very special day, exceptional! The prices were very reasonable and fit right in with my budget! Thank you staff at the bridal collection and we cannot wait till the dress comes in and the big day! read more

Jessica M.

108

8 years ago

I got my dress there today!! I've driven by this place multiple times and always dreamed of getting my wedding dress there because it looks SOOO fancy. When I got engaged I was finally able to visit the store with a reason. I was afraid to go in to find that all the dresses were out of my price range because of how fancy the store looks. To my surprise, all the dresses were very reasonably priced so I was far more excited to be there. I showed the staff pictures of my ideas and they (and each girl that I brought with me) picked a dress for me to try on. Sure enough, the two dresses I fell in love with were picked by the staff! They did a great job working with my needs and style and new exactly what I wanted. They had a lot of patience for me even through the dozen dresses I tried on. I felt really comfortable the entire time there and the set up is awesome! They really set the bride up to have the spot light for the day. I loved my experience here! read more

Alex B.

15 years ago

I wish I would have never come here. This place almost ruined my wedding. We did not receive the dresses in the time promised, they were three weeks late. Mike is rude and does NOT know anything about active listening or how to put a customer at ease. He is contradictory in his speech and reasoning as well as disrespectful. He failed miserably and then lied in an attempt to cover it up. The worst part is that he never returned phone calls and would not take responsibility for any of his mistakes. I tried to work something out with him but his response was, WHATS IT TO ME. He has an employee that works for him who IS respectful, courteous and professional. He could take lessons from this employee. If you are looking to have good old fashioned customer service, this is not the place to go. Steer clear away and go somewhere where they will still treat you with respect after they take your money. I give it NEGATIVE 1 STARS!!!! read more

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