A Roarke Reclining chair was purchased recently and took 4 months to arrive to Brockville store;…read morerealize not the fault of Leon's, hopefully. Chair has been a total disappointment. The leg rest can be raised but, unfortunately, CANNOT be pushed back down Contacted the store and the response since then has been DISMAL...........they gave me a piece of paper with unclear instructions about having to cut a cord. Couldn't make this work and now referred to a "Service" person in Kingston who has been playing telephone tag This is totally unsatisfactory! Clearly this chair is DEFECTIVE and customer should either get a REFUND or a new chair One does not buy a chair with the expectation of fixing problems to make it work. Do not buy furniture from Leon's in Brockville

TL;DR: Sectional purchased was fine, but the customer support has been abysmal. It's been nearly A…read moreYEAR, and our under-warranty couch is still NOT FIXED. I want to preface this by saying that this whole experience has been so bad that I'm writing this, my first ever negative review. In January/February 2019, my husband and I purchased a sectional from Leon's in Brockville. The process was easy, and due to the fact that we have a toddler, we also bought the extended warranty. Sectional arrived in good time and was set up, no complaints there. In December 2019, one of the footrests got bent and can't be pushed back in, so I contacted Leon's as we were still under the one-year manufacturer warranty (not even our extended one). I was told they needed to get a part and then they would get back to us. In February 2020, after not hearing anything, I followed up by email and was told they were still waiting on a part from the manufacturer. Then the pandemic happened, so I left things, figuring with everything being crazy, it would be a while. In July 2020, I followed up (again, notice that no one ever contacts me to update, I have had to follow up every time). The original person that I was dealing with was no longer there, and I was told again, that they were still waiting on the part. On October 2020 (the 15th), I sent another follow up, expressing my dissatisfaction that it's been nearly a year, and our couch is still broken and asking for an update. I never got a response from this email (it's been over two weeks) so here I am, writing this review. When we were deciding on which sectional to buy, the other store we were looking at had reviews that said if there were issues, it could take them a few months to sort them out, so we went with Leon's. Apparently, that's who we should have gone with, because our couch would be fixed by now even with their delays. If you're looking for good customer service and support, look elsewhere. Once they get your money, they apparently don't care.

Three and a half stars, if only I could…read more The Habitat for Humanity is a store that is easy to find something to purchase, and hard to walk out with nothing in your hands!! It's a bit like a thrift store with a little of everything, and a bit like a hardware store, with a selection of oilers, sinks, vanities, and kitchen cabinetry. I've signed up for their Facebook group page, and they post pictures when new items come in. This is a good way to lure people in! They have a lot of useful items at very good prices, and since it's resale, based on donations, they don't change tax. The staff and volunteers are knowledgeable and helpful. When they don't know the answers to your questions, they ask for assistance and get your answer! It's a large store, located on hwy 29 heading north out of town. Give yourself enough time to poke around through their stock. We've had success a couple of times finding tiles for home renovations but you have to have patience to go through the stock.

We have found the staff in the store to be very helpful and even though there is such a high…read moreturnover of items, we find that the store is kept clean and organized. We have used them on several occasion to pick up furniture from our home and we found the staff to be very courteous and respectful. We would recommend them at anytime.

My stove's oven quit working on Holy Thursday. I called C&M Appliance on Good Friday morning…read more Chris came out within 15 min of when I had been told to expect him; he finished repairing the oven in approx 20 min. Easter dinner is saved! Thanks, Chris, and thanks, C&M!

Chris was polite, informative, cared about not scratching our floors,and did an excellent job…read morerepairing our oven. He gives respect to the customer and your property. This is the kind of person you want coming into your home and doing your repairs. Immediately you get the feeling this is a man you can trust.