We ordered the "Shades of Elegance" premium arrangement to be delivered to a church for the service…read moreof a colleague's loved one. Unfortunately, the arrangement that arrived did not resemble the product we selected. The advertised arrangement featured a full, colorful mix of premium blooms in a substantial white vase. What was delivered was a much smaller, simpler display consisting mostly of gladiolus stems and greenery, lacking the fullness, color variety, and overall presentation shown in the listing. When I contacted the florist to address the discrepancy, the manager stated that the flowers "hadn't opened yet" and stood behind the arrangement as delivered. No apology or acknowledgment of the difference between the advertised product and the delivered one was offered. She said she so as well as she could with what she had. I appreciate that the ordering site ultimately issued a full refund, but the experience was disappointing -- especially given that this was meant to honor a family during a difficult time. As a company, we value supporting local florists, but we also expect transparency, consistency, and empathy in situations like this. We hope this feedback encourages greater accuracy and customer care moving forward.

I ordered a floral arrangement for my friend and had a great experience speaking with Tiffany. I…read moreasked for an uplifting arrangement with specific colors, where she immediately gave me a description of the design with very fresh flowers. She was very happy to help me and I was thrilled to get the great service!

The flowers were beautiful and delivered on a timely manner. Thank you Christy's. My Mom loved…read moreordering from you and so do I.

I tried to use my membership (1 800 flowers) to deliver flowers to a friend in Keyser, WV. My order…read morewas rejected. I called the facility where my friend was admitted and Christy's flowers was highly recommended! I called and they were so kind and eager to assist. They knew that glass was not recommended, how much space the patients have in their rooms, etc. I ordered at 10 and my friend had her flowers by 11:30! She sent me a pic and they were beautiful. Thank you so much!

They are the nicest people to work with & great at designing arrangements with just a phone order!read more

Bluebells provided excellent service from top to bottom! They listened carefully to what we wanted…read morefor our celebration, delivered what we wanted but even better, and were personable throughout. I cannot say enough about their arrangements, big and little--just perfect! I will be calling on them again for sure! Also, they are small and local--always a plus in my book!

I called and ordered a plant from out-of-state for a funeral and had to call back after the funeral…read moreas I didn't receive a receipt. I was reassured I would receive a receipt and I did a couple days after the service with an egregious typo listed for the accompanying card. This was particularly frustrating as I spelled the word multiple times for Elaine and also would have been caught had I received the receipt in a timely manner. Using this florist turned out to be quite embarrassing for me.

They helped me pick out a basket with snacks for my mother in law - when my father in law passed…read moreaway. Then they helped my do flowers for his remembrance ceremony.. They did this all over the phone as I am in South Dakota! The Basket was delivered the same Day I ordered and Mother-in law loved it! The flowers for the ceremony were perfect! Will use them every chance I get!

I'm not local to this shop but I found this shop's website online to send a flower arrangement to…read moresomeone who lives in the area. Had no problems placing the online order on Wednesday for a Saturday delivery. Photo provided by recipient showed a beautiful, very fresh looking arrangement. It was a pre-designed sympathy arrangement shown on the shop's website, with a minor flower substitution completely appropriate with the intended style of the arrangement (website clearly indicates the possibility of substitutions at designer's discretion due to flower availability). Very satisfied with the service provided for this order. If I need to order flowers in this location again, I will try Designer's Choice next time.

I have not been disappointed, the flower center always sends amazing arrangements to my mother in…read moreStephen's City. Great value with beautiful selections to choose from.

What a delight. I emailed them after-hours, asking if I could pick up a bouquet for my girlfriend's…read morebirthday the next afternoon when we would be passing through Winchester. First thing the next morning, I had a reply saying "no problem!" Sure enough, we showed up mid-afternoon, they'd followed my instructions perfectly, and she had a birthday bouquet that made her day. Incredible customer service; they didn't even ask me for a deposit. We got probably twice the bouquet for our buck that we'd have gotten at home in DC, too!

I ordered an arrangement by phone after seeing one of their on-line arrangements. It was for a…read morebirthday the following day and I asked for an early delivery to an assisted living facility. The price including a small delivery fee was very competitive. The following day they delivered it before lunch and it was so beautiful! It had an even better selection of flowers than I expected. So fresh and colorful that my friend took it to the dining room for all to enjoy! Winchester Floral is awesome!

First time ordering from this florist. Wonderful, friendly, and highly recommend them for all your…read morefloral needs.

Staff very helpful and curious. And Friendly. A large…read moresection of flowers and other items.