New Blood Connection Services in Raleigh. I had been a regular blood donor with the Rex Blood Services. I just visited the Blood Connection office for the first time. I am very disappointed. The receptionist was fine, but the rest of the staff was sloppy, non-professional and sleepy. The health history on the computer was a disaster because the staff could not spell or use the keyboard. She then got her fingers stuck together with tape and dropped the needle sticking into my arm. My donation process had a problem (blood clot in needle) which may have not been any fault of theirs, but when my attendant called for help, the others ignored her (they were watching television) read more