Thank you for the great service and very friendly. The setup was quick and and the canopy included…read morelighting and for me that was a plus.

On Call Events is the most reliable and professional rental company I have ever worked with. Since…read moreOctober of 2025, they have helped us with four parties. One of these events was for our Torna Boda where they gladly set up a canopy, tables, chairs, table cloths, and coolers for our 60 guests. When it comes to drop off and pick up, they always arrive timely and with smiles. The owner has also generously lent me runners and centerpieces on two occasions. In short, planning a party with On Call Events is like planning a party with a family member; they are always willing to help and go the extra mile to make your event special. I highly recommend their services!

Thank you so much Old Mill Ballroom for everything you have done!!! You made OUR rehearsal dinner…read moreso wonderful! Best management and service ever. Table arrangements were gorgeous, food was delicious, top-quality sound system and DJ FRANK! RECOMMENDED!!!! Everything is listed on the contract, simple to read, no hidden or small print. They truly do go above and beyond. This NEW venue is equipped with top-knotch kitchen, sound system, chairs, tables. You will not regret it!

Went to a quincañera here, great space sound system and service. It was very beautiful with a lot…read moreof really nice decorations and had more than enough space for a large 15th birthday party with a very well sized dance floor. It was also complete with great colorful lights for dancing and had nice clean bathrooms.

I had my daughter's quinceañera at this hall 9/9/23. The host Lupita is very nice. I was happy with…read morethe whole package deal we paid for, and the hall until the day of our event. We had paid for the smoke machine which malfunctioned the day of the event and got some ugly green confetti thrown at my husband and daughter during the father daughter dance. Nothing having to do with her color scheme. We only received partial refund for that malfunction. I did not make a big deal the day of, because I understand there is no control over that situation but I honestly believed we would get refunded as paid service was not accomplished. There was also a leak right in the middle of the dance floor and it wasn't even raining!! The DJ asked me for all the info which was written on the itinerary to the T days before the event! He even asked for music genre we preferred and what music we didn't want. Well needless to say, it was a waste of time! Music was mediocre! At the time of presentation of court , it was a disgrace! We paid for the margarita/ piña colada machine service, as well as bottle service. I received feedback from our guests that the bartenders were charging for already paid services. The margarita/ piña colada machine broke down with in a few hours our event began. The servers during reception lack costumer service as they were rude to our guests! As if they were serving free food! I truly believed this venue would deliver great service and amazing memories for us but it was disappointing. For the amount of money we paid I'm sure there are better options.

Mind blowing place to experience!…read more Ok, so right off the base, you are hit with this extravagant looking manor with transcendent looking lights and tall gated entrances and tall stands with fire in them. Beautifully decorated hostess stand area with flower bouquets and all kinds of floral accents. Getting to this entrance was a bit of a hassle with either finding parking that's not too far on the streets or waiting in a bit of a line for valet. At least valet is included with your ticket that you purchase in order to attend any of their events. This night also had one complimentary glass of wine, red or white. I went on their Italian night themed events, which included an endless serving of pasta that you mix and match on these cards they give you. Each time you finish a plate, you can get another card and pick your next combo. It does take a while to finally get your next plate though, so you may want to anticipate that. I highly recommend their alfredo or bolognese sauces! I wasn't a fan of their pesto nor their vegetable pasta, which proved to be a veggie based pasta. We ended up being on the 2nd floor which served to be a bit of a hassle for either waiting on food or retrieving your self serve salad or dessert, which were downstairs. We made our way down for some antipasta and decided to hold off on bringing up desserts because we didn't want to crowd the table. Well, we soon found out that we should have grabbed it while the taking was good... meaning, all those lovely looking desserts that we saw at the beginning were absolutely GONE. We got lucky that they happen to bring out these other random finger desserts like a blondie or lemon tart or small cuts of cheesecake. So that was a bit of a bummer. You will definitely get a kick out of touring the manor as they had multiple different themed rooms. I absolutely ADORED their bridal themed one and they had this killer Chinese New Year one. Best part was their apparent "secret tour" which led you upstairs to a third floor where they had a billiard and bar lounge. Supposedly it's a bit haunted too so the employee who brought us up there said he never goes up there by himself. Neat right?! lol Highly highly recommend this experience! Just make sure you take head all my advice for parking, nabbing desserts ahead of time, and anticipating your next round of pasta! so get a table downstairs basically lol.

If you haven't been to a Manor event, make plans. It is super fun and a great experience. The food…read morewas great, and the service was awesome. The host would come out and explain the dishes. For the price and the feeling of being high society, lol, was fun. We came for the Arabian nights event. Tarrot card reading and henna, which was included in the dinner price. As well as belly dancers. Check their website for dates scheduled. For out of towners and locals looking for something to do, make plans.

The venue itself is gorgeous for smaller parties…read more The point of contact is Maribel she is very helpful. With that being said she is not a planner or coordinator. If you want your party to be flawless I highly highly recommend you hire a planner. Someone that will be on top of everything so nothing gets overlooked. During my ceremony the microphone did not work. Maribel informed me she had asked the groom and officiant to check that the mic was working. I don't believe these duties should be assigned to them specially the groom as he is busy with so many other things the day of the wedding. During the reception we ran out of food. We are still trying to figure out how this happened as additional plates were ordered. I did tell Maribel I would've appreciated if someone notified me so I could've apologized to the guests that didn't receive plates. During the dance I had brought in special lights to be passed out. I did tell a couple of workers at least twice that those lights needed to be passed out during the dance. And they were not. Other nuances happened that I tried to communicate and Maribel's response was that as a bride I should've known and that it was poor planning from my behave. Which maybe it was but also this was my first time getting married so there is no way I could've know and I trusted them since they claim to have events every weekend. And also as a client that is not what I expect to hear. Overall, I think the team tries their best but i do feel communication could've been better. Also, please save yourself the trouble and hire a planner to overlook everything because things will be missed. I forgot to mention I came in Thursday to set up the venue, I offered to put the place cards in their place for dinner and I was told by the young girl with the glasses that the table clothes were not ready and that she could do that. We came back the next day (Friday) and half of our place cards were missing. I am not saying they lost them but I did offer to put them up myself when none of them were missing. I trusted them since they said they handle 30-40 booking at a time. Maribel said a couple of things were missing and but never reached out to me to clarify.

Recently had our wedding here and it was amazing. A little confusion with the dj with some parts of…read morethe night but overall kept the party going. I would definitely recommend this venue to anyone. They do everything in house the food was delicious all my guest really enjoyed it(chicken plablano) and the cake was perfect as well. They include unlimited beer which was a good selling point. Over we were so happy with the venue and everyone had so much fun. Also the location is amazing right in front of the San Jacinto park downtown. 10/10 would recommend

I had an amazing experience at this hall! The customer service was excellent from start to finish,…read moreand the management (Indira and Aracely) was truly wonderful, professional, attentive, and dedicated to making everything perfect. Their attention to detail really showed. The wait staff (Brando, Gabriel, and Janet's) was phenomenal, the food tasted great and was served warm, and the decorations created such a beautiful atmosphere. The cleanliness of the entire venue was impressive, and the music from the DJ (Moises) kept everyone on their feet. My family, friends, and especially my daughter had an unforgettable time. I would definitely recommend this hall to anyone looking for a flawless event experience, and I will absolutely be using them again in the future!

Absolutely loved this place! Just celebrated my son in law's retirement ceremony! Mrs Indy and…read morestaff was super sweet and customer focused! The event center was ready, atmosphere was set for the party/celebration! Food was great and drinks were readily available throughout the entire event. Most of the family and friends came from CA, VA, HI, Tonga etc...we had a great time and we thank Mrs Indy for her superb and excellent customer service in taking care of all the details. All we did was show up and had a great and memorable evening! Thank you!!!

We have had this company cater two of our events and we were so impressed each time they came…read more First we had a BBQ style dish and then there was a chicken Alfredo dish. Both were delicious! They arrived on time and they were kind and professional. They were also able to come on post Ft. Bliss to cater our events! All in all they have great food, great people and great price! We will continue to use this catering company and hope others do as well!

We had the East End Catering, supply the food and refreshments for a birthday party at the Grand…read moreTerrace event center. The food was delicious, as witnessed by all of the guest. They were on time, and the servers were very courteous. I will be using the catering service again, and I am willing to offer my advice for others to do the same.

What a wonderful experience I had. I rented an arch from them for my Wedding at Tom Lea Upper Park…read more Not only was the arch amazing but they went above and beyond. My Aunt was trying to help me save a few dollars and rented some chairs for me from somewhere else. Unfortunately, the chairs were really ugly. Imagine Events saw my predicament and when I was venting to them about the chairs from the other place, they helped save the day. They quickly ran back, got me some bows for my chairs that matched the color scheme of our wedding (effectively covering the ugly chairs). They also brought a table so I may use for the sand ceremony. The arch was beautiful, the chairs now inviting for guests, and the table for the sand ceremony helped to make the wedding as beautiful as you would see in a movie. Thank you sooo much Imagine Events!

Everyone at Imagine Events was very professional and helpful in planning our daughter's wedding…read more They listened to what we wanted, and provided wonderful suggestions. We received excellent value from Imagine Events, and were able to enjoy the big day without having to worry about anything.