In my honest opinion, this is one of those special places worth visiting at least once. The atmosphere is unique, and the service was excellent. The Berkeley hotel it is elegant, That said, I'm giving it four stars because I just didn't feel the value matched the price. It's definitely more about the experience than the food or cost. I'd still recommend going--just so you can say you've been there and share the story. read more

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This review is specifically for Cedric Grolet at The Berkeley and not the hotel (couldn't find dedicated page). # Overall: The whole place is very showy and we should have probably tried some more items, but overall the place was mid. # Ambiance As this establishment is inside of the Berkeley, it has a very upscale vibe. It's also very bright and floral. We were regulated to the side because we didn't have a reservation even though there were plenty of empty seats that were "reserved". Nevertheless, the peasant seating was still nice and comfortable. # Food and Drink Plain Croissant The croissant was good, everything you expect from a croissant, but that's not good enough for me, not good enough for its notoriety. Pain Suisse The biggest qualm I had with this was that I didn't know if I was actually eating a pain suisse. Pain suisse are supposed to have a custard filling, but my pain suisse just looked, felt, and tasted like a pain au chocolat. There was no custard to be seen. The crisp on the pastry was nice thought. read more

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Words cannot truly express the experience received having afternoon tea at the Berkeley Hotel. The staff was extremely pleasant, helpful, informative and simply amazing from start to finish! Tea. Sandwiches and Dessert was all explained in great detail with great service. I felt exquisite in the moment and loved every minute of it. The desserts were all designer inspired and were absolutely delicious! You definitely have to attend Tea at The Berkeley, you will not be disappointed! read more

The Berkeley - Pescatarian Sandwich Selections - Hotels Near Me - London, XGL

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1 star? Here's why - we had to go through service elevators to get to our room (really?) and the hallway smelled of cigarette smoke, the WIFI is TERRIBLE (basically doesn't work at all for Zoom or Internet), the plumbing is so bad that we were afraid to use the toilet because it doesn't flush fully (took 3 flushes...), and we couldn't get hot water (just tepid warm) in the shower.Oh and there is no fan in the bathroom so the smells fester in there. In addition, in our "junior suite" the cheap coffee maker was in our clothes closet, 25' away from the refrigerator. This hotel is very tired, the infrastructure is failing it, the layout including the lobby is like a Winchester Mystery Mansion. We feel it wasn't worth half of what we paid for our room. Beware of these issues as they are real.Black read more

The Berkeley - More MOLD. - Hotels Near Me - London, XGL

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I was underwhelmed indeed. Room small - closet very small - window small (felt we are in the servants' quarters on the 8th floor). Could hear loud construction noise throughout stay (one of our rooms on 7th floor was located very close to construction being done and it was annoyingly loud). Had to take service lift and then ugly set of stairs to room on 8th floor. Absolutely disappointing, especially for price we paid. Also, 2/3 rooms not ready until well after 3 pm check-in time. Despite letting 2 managers know that we were not pleased, no compensation nor real effort made to please us. I would NOT recommend this hotel to anyone given my expectations of how a 5 star property should operate. read more

I am so blown away by top-notch services we have received from this hotel... Front desk receptionists and the team lead - our room wasn't ready when we arrived at 4:30pm. Jonathan quickly informed his team lead and offered complimentary refreshment at the Colin's room... Colin's Room and staff - my husband and I got seated at the Collin's room while waiting for our suite to be ready. When the staff found out that it was my first time in London, she brought out sweets with the decorated writings, "Welcome to London!" It was such a sweet touch... I so loved it... The front desk receptionist kindly came to the Collin's Room to inform us that the room is ready. We didn't have to chase them to find out the room status... I've booked the Berkeley suite but it was still too small for us, so inquired an availability of next size suite, which the front desk team lead quickly found and accommodated us and I loved the suite... House keeping - the selected suite wasn't ready but a group of amazing house keeping staff had quickly worked together and cleaned the room in no tim. They worked fast and efficiently. Guest relations team - my husband and I went to Harrod's and had gone shopping all day. Our feet were tired and thirsty.. when we got back to the hotel suite, we were blown away by chocolate tower, rum, mimosa, teddy bear on our bed, and gift box of Best Of British Connection... it was perfect to replenish our thirst and recharge with the chocolates.. mmm Marcus Mitchelin-Starred Restaurant - I had 5 course and my husbands as 7 course paired with various wines. It was tasty... Hotel location is right next to Hyde Park which is in heart of London.. The Berkeley Hotel made my 1st time London stay to be most memorable and cherish-able experience... They knew how to provide a top-notch service and help their guest to have best experiences.. Thank you! read more

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Came here for afternoon tea and it did not disappoint. Make sure to get a reservation ahead of time since they can fill up, even during the workdays. They had a great selection of teas and really well done finger sandwiches. The service was prompt and friendly, we even had a chance to talk tea history with one of the servers. If you are visiting and want a proper high tea, come here. They also do a different fashion theme every 6 months so you can find inspired cakes and desserts by certain fashion trends or designers, I heard the next one is in collaboration with Jimmy Choo! I had the pret a porter theme and the desserts were incredibly creative and absolutely decadent. Minus one star only because some of them looked better than they tasted. Overall, beautiful experience. read more

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Had an incredible experience at the Beach Huts here. We were celebrating and they took excellent care of us. The desserts were the true highlight for me. But the bread and mains were eye-popping and delicious too. Hope to come back for brunch! read more

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The Berkeley is very lovely hotel. They have the best breakfast ever! Love they avocado toast and salmon yammi!!! croissants are always so fresh and fluffy :) also It's very clean, stuff is so helpful and very very friendly. Pool is good size and great for kids in kids hour. It's also located in the perfect location. So close to the park and underground. Love it !!! read more

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Afternoon tea experience extremely disappointing! Very very disappointed! We had reservation for afternoon tea, weeks before. We arrive 10 min before our slot. I would like to mention that we choose the place based on recommendations that it has "impeccable" service. Well, Let me tell you. At the entrance the person who was at the reception, responsible to greet and welcome the guests, he pretends he doesn't notice us at all. He sees us then he quickly turns away, pretending he is busy. I thought, ok, someone else is going to assist us. I felt awkward because I knew I shouldn't be in the line for takeaway but because nobody approached us, I choose to stay on the takeaway side, looking very confused, for sure. The person at the welcome desk decides to say hi at this point and asks us if we want take away. I said no, we have reservation for afternoon tea. At this point I could see he collected himself a bit and started to act like he cares suddenly. Well... he showed us to the afternoon tea welcome desk, asked for my name- totally unnecessary at this point. Ok fine. Awkward, very superficial treatment, felt uncomfortable. At our table the waitress was sweet but then another 2 waiters started serving us, telling us different stories about what is going to be served, palate cleansers etc that just DID NOT arrive to our table, again adding to the confusion and awkwardness. The person who served us the sweets literally told us that after we finished with the savory dishes, palate cleanser follows. Nothing like that, we were waiting awkwardly in between savory and sweet dishes. Next, 2 people arrived to the table next to us as guests... the same person who refused to notice us, makes a big welcome back scene with these guests, so loud that the whole salon could hear it. Ok. From then on, these guests were talking so loud, we had the feeling that we are sitting at the same table. We left quickly, very disappointed. We expected a classy classic experience. What we got was a cheap, ordinary service that left us feeling bitter to be honest. We travelled the world, been to the best restaurants but here we wasted both our time money and nerves. Raise your standards. read more

I'm not staying here BUT I just got my nails done here, it's my last day in London -- had to do it. AMAZING!!! If you ever want to get away from the London chaos, come here. The pool upstairs has such a beautiful view, and the echoes of the traffic and bustle is so quiet - it just reminds you of all that you get to leave behind in this little haven. Service was fantastic, accommodating and just plain lovely. A brilliant way to wrap up my stay here in London! So sad :( read more

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After a 10 hour flight to London from SFO, the first thing I knew I was doing was having Pret a Portea at the Berkeley Hotel. It looked like the trendiest place to have tea and it was well worth it. Hey, if Victoria Beckham and Madonna like it, then of course it's got to be good. Or at least fashionable. In fact, at the table next to me two women were reading out of a fashion book with pictures of designer clothing and looking at their autographs. Even their servers are dressed in cute dresses. I tried their pear caramel tea, a recommendation from the hotel. Thank God they talked me out of just ordering the plain English Breakfast tea! You could smell the tea before it arrived at our table. Their fine china is gorgeous - trendy, modern stripes. When the food comes out, they bring out a little picture showing all the fashion trends and what each item represents. The sandwiches are good, but the cakes and sweets are almost too pretty to eat. Where else can you say you ate a Zac Posen sponge cake shoe or a Christian Louboutin sparkly shoe? Take lots of pictures! I know it's cheesy and probably annoying to the table next to you, but it's something to remember. Not only do they look good, but they taste good, which is important. Get your money's worth - eat a lot and keep asking them to refill your plates (they'll do it anyway since their service is also just as good at the food). The savouries are also delish. Make sure you ask for a box to take the sweets home. It comes in a pretty little box shaped like a purse. read more

The Berkeley - Hotels Near Me - London, XGL

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Great afternoon tea! They are capable of catering to all dietary needs. They made everything for me without gluten, garlic, onion, and any high lactose dairy. The service was outstanding as well. I tried their lemon tea which was very refreshing to start. You can try as many teas as you like. They start your meals with savories. They had numerous sandwiches and three side dishes. Mine were all very similar to the regular menu items. Then after that we had an array of different desserts that were all delicious. If you don't finish everything they give you a nice box to take the food away in. read more

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Most definitely worthy of its five stars - five stars for a five star rating hotel. My friend and I had fashion high tea booked here for the afternoon, and after arriving early we were shown to the powder room to freshen up. The fashion afternoon tea was a real treat, and if you are thinking of coming here it does get booked up months in advance due to its popularity so book early! We were greeted with a menu along with another booklet that explained what each of the items were and how the fashion collection for this season inspired the items we were going to eat. The waiter was fabulous explaining each of the items on the tiered plates, and replenishing all items when they disappeared. I also had a glass of the house champagne which was recommended to me. The sandwiches were delicious, with filings served on different breads and the cakes and cookies were divine. A fabulous experience that I would repeat again :) read more

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what a special treat! we booked tea time here almost a month in advance. we brought the kids to experience a true london tea time, and what a blast they had. the service was impeccable, and the atmosphere was perfect. we enjoyed the super amazing desserts, but especially am pleased with the gluten free option (thanks for being progressive!). i live in california, but will bet you that i'll come back for tea soon. read more

I am reviewing the outdoor swimming pool at the hotel spa (have not been fortunate enough to stay in the Berkeley) and the afternoon area Starting with the spa- it is fairly easy to book a day pass (£150/ person) to use the spa, the gym and the outdoor pool On a day as hot as today I decided to go check the pool out and pretend to be away on holiday (till the actual trip happens) two things strike me at first : how clean the pool area is and how relatively small it was - I arrived at 11:30 and could hardly find any sun lounger to lay on But later in the day people seem to leave the pool so I was able to move to a prime (sunny) location All I can say is I had a great day- swimming, tanning, eating, drinking , watching YouTube videos, reading Everything was perfect at the Berkeley The afternoon tea was hard to book but it happened eventually and we tried (mother, sisters and myself) the Pret-a-portea experience which is to anyone into fashion is magnificent - we ate a Prada bag, Gucci boots and DVF wrap dress biscuit You can have excellent afternoon tea in so many hotels in London but only at the Berkeley is where you can get the wow factor with your tea read more

The Berkeley - Hotels Near Me - London, XGL

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I was fortunate to attend an event at The Berkeley as well as a high-end wedding show. Our dinner, an Indian themed event, was amazing. The food was delicious, fabulously presented and the service was top notch. The hotel is elegant and luxurious, and the staff is attentive and friendly. the hotel manager, Boris, and his team treated us to an amazing evening! read more

Stayed here on business in early September 2010 for three nights. My company's rate got me a small, traditionally decorated and unrenovated room on the 6th floor. The wallpaper and drapes had an ornate, dark green fox hunting motif - I kid you not. That was certainly different. The room was clean and comfortable, and had the all-important flat screen HDTV. The bathroom was a white-marble wonder, beautifully lit and even had a bidet. The room, while elegant in that odd, British traditional way, could use updating. The public areas of the hotel are quite elegant and the eastern European women at the front desk are uber-efficient and go out of their way to welcome guests and let them know how to make full use of this first-class hotel. Next year I will try Claridge's since we have a good rate there, too, but if it is not available I would be glad to come back to this hotel. Great location near the Knightsbridge tube station, incidentally, but area is overrun with tourists during the day and on the weekends. read more

PRET-A-PORTER AFTERNOON TEA! One word: Perfect! If you are a fashion and food lover this is a MUST! Sadly, I didn't stay at the hotel. But the afternoon tea is a hidden gem in London! EVERYBODY should go experience this especially if they love tea, little sandwiches, and desserts inspired by fashion. The tea is great too! I personally enjoyed the fruit-flavored tea. It is a little on the expensive side but well worth the price because they refill for you. I would definitely go back again and again and again! On another note, its also an excuse to dress up. Plus, the service is spot-on. Everyone is so friendly. We had a server that was such a gentleman and very easy on the eyes too! read more

This luxury hotel has an intimate and traditional English feel to it. It's tucked down a side street off of Knightsbridge, which lends it a certain subtlety... the locale is less conspicuous and it doesn't feel as flashy as some of the other hotels of its caliber - which I like. As you drive up the doormen swiftly see you out of your taxi, tell you not to worry about your luggage, and usher you to the beautiful rust-toned marble check in area. I've stayed here twice, and both times my rooms were decked out in dark wood and beautiful molding, which could sound stuffy, but it wasn't - rather modern, but very English-regal. One had a light blue colour palette, which I liked better than the first, since it gave the room a nice bright airiness. By far the best part of the Berkeley is the pool and fitness room on the top floor. It offers a spectacular 360 view of London. There's nothing quite like panting on an elliptical machine while staring out over the twinkling lights of Knightsbridge, or taking a dip in a clear blue pool overlooking Hyde Park. There are people who pay just to come and use these facilities - that's how much appeal they have... a bona fide perk of staying here. Breakfast is also great... I recommend both the blueberry pancakes and the "spa breakfast" (which sounds like denial, but it's not) - an egg white omelet with mushrooms and some of the most perfectly roasted tomatoes I've ever had...seriously, I can still taste the flecks of sea salt they were sprinkled with. Just beware that the room service comes with a rather high service charge - I'm telling you so that a look of sticker shock doesn't flash across your face when presented with the bill. But I'd still order it... you're not going to find an alternative that's anywhere near as good. All said, it's all much what you'd expect from a 5-star hotel... polite and helpful staff, luxurious bedding and linens, well-appointed décor and details. Come here for the spa and the fact that it's more refined and less ostentatious than similarly-priced hotels in London. read more

The Berkeley - Room - Hotels Near Me - London, XGL

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wow.... those are the only words i can use to describe this place. i knew from what my friends were saying before i got there that it would be nice but i was not expecting that. the upstairs pool has a stunning view, especially during the summer night's. the concierge their can find anything you need!! all the way down to a rocky road candy bar (hard to get in london for some reason), they can get you in to night clubs without waiting & the best restaurants. the service they provide make you feel as if you where in a pent house. it's so close to knightsbridge you can walk anytime. this is a wonderful stay for any out of towner. p.s. stay a way from that bar... that bar tender will have you on the floor needing assistants back to your room. *lmao* an i did need it! read more

The Berkeley - Hotels Near Me - London, XGL

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"Madonna's Favorite Hotel in London" We arrived in London in the morning and when the cabby dropped us off at the Berkeley I knew we had arrived. As you go up the steps through and push through the heavy glass rotating doors, you're greeted to entrance filled with over 30 vases of fresh flowers. We followed the doorman over to the front desk. The lobby was full of elite business travellers and women dripping with fashion from all around the world. Home of the famous Blue Bar, voted the top 50 bars in London. The balcony from my suite had a beautiful view overlooking Knights Bridge and the lush Hyde Park. If you get a chance, you have to go down for breakfast. It's one of the best that I've had in a hotel for a long time. All the things that you want, the tiny little miniature pickles, (cornichons), chatterie, egg whites, with Spinach, and of course when you're in London, you have to have some tea. After you read the paper walk across the street to Hyde park for a morning run or a stroll. What a perfect way to start off your day! If celebrity spotting is one your thing, you'll definitely run into a few here. I ran into Goldie Hawn on my way in from dinner, as she was casually chatting it up with the hotel staff welcoming her back in her Uggs and designer bags. Have a wonderful London Holiday.... read more

The best and certainly, most creative afternoon tea in London! Pret-a-Portea is everything afternoon tea in such a fashion forward city like this should be. The Berkeley is everything you'd expect from a high-class hotel, beautiful lobby entrance with friendly door men to welcome you. The staff are smartly outfitted and even if you can't afford to be a guest in one of the rooms, you are treated exactly as if you were. The dining room itself is beautifully furnished, with plush seating and high backed sofas for larger groups and the staff are extremely attentive and will go above and beyond to make sure you have a unforgettable experience. The afternoon tea itself change each fashion season - Autumn/Winter to Spring/Summer collections are used as inspiration for the various cakes, mouses and treats on offer. We've visited a few times and eaten everything from green tea Chanel handbags, chocolate Stella McCartney boot shaped biscuits to Valentino gown inspired mouse. Everyone being as delicious as the next! The presentation is beautiful, the drinks selection is wide and varied and all refillable at no extra cost - aside from the champagne. The plates of your afternoon cakes and savories are also refillable, and the staff will be on hand to ask if you'd like it refreshed once a plate it empty. Which I find excellent value for money - considering how beautifully crafted everything is and the amount of time you could sit and indulge yourself! Whatever you can't manage to finish will be placed in cute little take out boxes for you to take home. Be warned, the waiting list is months long to get yourself a table here but you won't regret it! It's an experience you'll be hard pushed to ever beat. read more

The sandwiches and starters were really good and I asked for more sandwiches when I finished the first portion. Scones were not included in the set but I ordered and they were served with four jars of jams. The highlight was the desserts. I love the anya bag so much and it also tastes delicious. The service was good and atmosphere was comfortable. I would definitely go there again and recommend it to my friends. read more

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Loved this place! Not only do they have excellent services, with really weird outfits for all waiter/waitresses, the interior design was welcoming and their afternoon tea was very different. We arrived 15mins early but we didn't have to wait till our booking was up before being seated down. We had a very long day of shopping so after being seated at these comfortable arm charis with cool air conditioning blasting (it was a very hot Sunday), it made us felt at ease. We all had the Pret a Portea tea. The sandwhiches were no usual sandwhiches but we could tasted the fillings. To top it up, they had a chicken teriyaki wrap which made it more interesting and different. Our waitress reminded us that we can refill the sandwhiches but we were really looking forward to our cakes. When it arrive, it wasn't the typical scones and cupcakes. As it was the summer season, they had lighter desserts such as mousse and biscuilts. It's theme was a fashion theme and so the mousse it was designed were bassed on different items of clothings, hand bags and shoes. I absolutely love this kind of creativity a chef would put into. The waiter who brought over the 3 tiers dessert also explained each dessert, what they are made of and with an illustration of the actual item of clothing/bags/shoes etc We all had an amazing experience and cannot doubt the services or food. I would highly recommend anyone who enjoys afternoon tea to try it out at The Berkeleys. read more

I love their Pret a Portea! Make sure to book a table for afternoon tea in advance as it's pretty crowded on the weekend. The variety of food and tea they have was plenty and the service was superb! They accommodated dietary restrictions in choosing finger sandwiches. They had some interesting fruit tea like Gorgeous Ginger and Pomelo & Melon tea where they had small chunks of candied ginger and fruits in the tea. And of course, fashion designer-inspired desserts were so cute :) What made it amazing was that they kept bringing food and tea until we said "no more." They also packed the leftover dessert in a colorful box to take home (which we enjoyed the next day). They even brought a special plate with fruits and chocolate to celebrate our anniversary. We felt spoiled! I'd recommend afternoon tea at The Berkeley to anyone visiting London. read more

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This is a great hotel near Hyde Park. Very good service, clean modern rooms, plenty of US electrical outlets in various places in the room, solid shower (angled with good pressure and consistent temperature--not a rainshower head at least in my room). Maybe a tad on the dark side if you wanted to do a lot of work there but thats a nitpick--few hotels especially in Europe have well lit desk areas where you can really get a lot of work done. Would definitely stay there again read more

Fancy special afternoon tea place. Food was just okay but it's more of the experience. Special treatment for birthdays as well! read more

The Berkeley - Hotels Near Me - London, XGL

The ambiance is great, the food was not. Desserts we're dry or disgusting and flavorless. The sandwiches were gross. For the price it's definitely not worth going. Service was not good either. Waste of $200. read more

The tea time at the Collin's room was simply amazing. Such great detail, amazing ambiance and very lovely staff. Our server Dragana was incredible and so hospitable. She really made our evening special. I will rave about this place for a long time. Can't wait to come back here! Thank you! read more

The Berkeley - Hotels Near Me - London, XGL

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Pret a Portea here is adorable! From the Paul Smith chinaware to the fluorescent colored desserts and the takeaway boxes of dessert, The Berkeley really makes an effort to create a one of a kind afternoon tea escapade. Because it is very popular, book at least a few weeks in advance. We asked for the £39 per person afternoon tea (champagne will hike it up to £55), and loved the prawn and olive , the cucumber and cheese, the salmon, and egg salad sandwiches. Since I'm not the biggest fan of scones, I was relieved to see they had been replaced by little savory Hors d'oeuvres- gelatinous miniature cubes of meat and tiny tarts filled with cheese. The obvious showstoppers were the amazingly delicate desserts: neon orange mousse, delicate macarons, fondant YSL inspired cakes, gingerbread cookies in the shape of stilettos, light chocolate sponge. And all the cuter, they make sure they send you away with a takeaway box of cakes. It's definitely a place to go with the girls or a begrudged boyfriend! read more

I absolutely HAD to have tea here after watching Giada's Weekend Getaways and seeing her order the adorable Pret-a-Portea set. Got here five minutes before our reservation. Waited about ten minutes before anyone came to see us and seat us. The tea area was nice but a bit more crowded than at the Goring. The service was a little bit slow. The sandwiches were pretty good and the tea set was adorable. The handbag, the shoe, the jacket, it was all gorgeous and tasted wonderful. The savoury spoons were pretty nice too and different from what we'd had at other teas. The china set was brightly coloured and pretty cool looking. We ended up having to leave in a hurry so the server was kind enough to set up some take away boxes (shaped like little handbags) for us with treats inside. Great experience for a unique afternoon tea. read more

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The pret a portea was so cute!! I love that the collections change with what's in season. The desserts shaped as shoes, bags and dresses were so detailed and pretty that we had a hard time eating them. Thankfully they were not only cute but also tasted great. I came here with 4 girlfriends and we had such a fun time. It's more lighthearted than the traditional afternoon tea experience (like at the Dorchester - which was also excellent). Also, I was a bit surprised that there were so many couples in here, Looks like it would be a great date spot! read more

A very nice upscale hotel bar. Met the family here with whom I lived with when I studied abroad in France years ago. We shared one bottle of excellent champagne (those of you who question champagne vs prosecco need only to taste champagne) which was excellent. The drinks came with nibbles such as olives, nuts, and cheese baked crackers. The setting was great for those who want to splash the cash. I do have to say I would never end up here if I weren't invited. I couldn't imagine what the bill was, but it would be out of my league. read more

When I read the reviews for Pret O Portea, I got really excited and immediately tried to book a reservation. Finding out about it a little late, I tried only about 1 month a head of time and I guess I got lucky because found one date for the period that my wife and I were going to be in London. This is definitely a bourgeoisie experience at a high end hotel with a high end afternoon tea experience. The pastries/desserts were definitely delicious and cleverly designed to match current runway outfits from major designers. The food was unlimited (we got a nice "purse" doggy bag with some cookies and other desserts to go) and so was the tea (which was excellent, too bad we couldn't get that to go!) Overall, it was a fun experience, but VERY expensive which I knew in advance, but it kind of put me off to ever going back. read more

THIS IS A REVIEW FOR THEIR PRET-A-PORTER AFTERNOON TEA: AMAZING. Go with more than one person and a really empty stomach because it is freakin' expensive - but honestly, it is a pretty good deal for the exquisite quality of food and the attentive service (all the servers looked like Diane Kruger - it was unsettling, but I wolfed down my tiers anyway). The hotel is small but beautifully decorated. We went in early january and all the winter decorations were still up, and I'm now dreaming of the day I make millions of dollars and am able to stay there for just a night or two when I visit London. Or perhaps, with millions of dollars, I'll just buy the place and have tea there every afternoon - either way, it's a gorgeous place and an interesting place to people watch (the upper class, that is). Highly highly recommended if your budget allows (we ate chinese food and curry the rest of the time there). read more

Went the other day after flying in from the States. It was lovely; pleasant and accommodating staff (set me up with a latte by the rooftop pool after I mentioned my upsetting caffeine withdrawl.) I got a jet set massage and facial. The facialist and masseuse were both great - the facialist took a look at my poor dehydrated skin and specialized the routine to balance it out. Two days later and it's totally cleared up. Americans be warned, the massage was a little more...exposing...than I'm used to. Minus a star for the tattered bath towels. I heard some members complaining about how they'd been that way for a while and the manager hadn't done anything about it. For such an exclusive place, you'd think fluffy, unshredded towels would be a simply accomplishment. Steam room was quiet and so fantastic after a 15-hour commute. Highly recommend it before/after treatments. read more

Love love love the Berkeley. The fashionista tea alone is reason to come to Kensington. The only downside is that it's sooo hard to make a reservation, which is obviously because it's so popular. If you have it in your budget and you love afternoon tea, the Berkeley is one of the best in London. read more

Food should be inspired by taste primarily. The afternoon tea was sooo pretty to look at. The flavor of the sandwiches and cookies not at all . I wasted my money. read more

Very nice afternoon tea experience. Staff was very pleasant and professional. Atmosphere was elegant. Tea and food was very good. I prefer a more traditional food assortment...missed the scones with clotted cream and jam. I prefer Claridge's but others may prefer The Berkeley. Both are very good. read more