Terribly slow service. I've ordered twice and both times too well lover an hour. The second of…read morethe the two times was 1h 40m before I called and cancelled. They have the nerve to charge $10 for delivery but have this terrible service. I could have WALKED to my local liquor store and back in that time. Stay away.

I think there's a real problem with this group. I do like the convenience of being able to order…read morealcohol and have it delivered to my door, but I really don't like the drivers inability to properly calculate items. I do the math myself now, because we've had some inconsistencies with prices multiple times. I had placed an order at 8:30 p.m. and they called and confirmed the items and said it was on its way, but nothing ever showed up... I had to call the next day and place the order again... So they seem fairly disorganized. I do prefer to order online so I have a paper record of what's ordered, because they do deliver wrong items and even when you place an order online they transcribe it incorrectly, so it's very disorganized and poorly coordinated. I don't particularly expect great things from this type of service, but just being able to transcribe correctly from an online order and to do basic math isn't really asking that much... I do see potential with this business and I do find it incredibly convenient... but I feel there should be a better way to decrease order inconsistencies and mathematical discrepancies. I'm not sure what their base delivery rate is because my orders have always been over $100, but if you do place an order over $100 it's 10% of the orders total and 2 - $3 to use their machine if paying by credit card. We do tend to tip the drivers between $5 and $10 depending on how big an order it is. It's convenient and it saves you from having to deal with all the added stress of going to the LCBO when you're preparing for a party the next day.

We gave my son a $50 Beer Store gift card and when he tried to use it, they told him the card…read moredidn't have any money on it. We found out the card was redeemed in Toronto, yet my son was in Ottawa! I called and explained what happened and the person I spoke to said that someone would get back to me. I wasn't hopeful. But then, I got an email from Frank Perry at The Beer Store in Mississauga saying they would be reimbursing us for the gift card - and giving us an extra $10 for the trouble of having to call in!! Apparently, they have had some trouble with people hacking into their gift card system, so I guess we weren't the only one they heard from. I was so happy with the good customer service. Gift cards are like cash and they might have just told us we were out of luck, but to my surprise, they believed us and we got our money back! Thanks so much, Frank!

This is an excellent LCBO very well stocked with great employees…read more Very helpful and warm The beer store is really good here First time picked some Italian beer and the second time some Sangria and a great red wine The staff here is always warm and helpful However couldn't find the Ceaser in a one litre black carton that I was looking for and is available in a few LCBO stores The price in all LCBO s are always the same the difference being how well stocked it is and this is really good and well stocked and also excellent warm helpful employees!! Wish they would keep the 1 litre carton of Ceaser!!

Well for 4 weeks you will be greeted by the Newbie's who are told to be extra polite to really…read morecompensate for the miserable staff that already work there, I don't particularly mean at this store, but could not find the one for Mississauga road, and (Brampton). I felt uncomfortable and sorry for the New girl training, as I believe Assistant manager was talking down to her, and making the transaction even more uncomfortable. I don't think anyone should be on a power struggle at this point in life....... As not once has this manager even given eye contact or said, to me What's your Occasion, and she probably never will as she has all the Sheep doing it for her. As for being run by the Government, they should have there Eye on the ball and retrain all the old grumpy staff and have the same expectation for these staff members to be nice all the time. Big Good Luck with that......How Mentorship Can Change Your Trajectory Do you want to bring out the best in your employees? Take them under your wing.

I have so many bottles to return so I was really disappointed that this store was not accepting…read morereturns at this time. Anyhow, the staff are friendly and it's not their fault. This is a large store located in the Heartland area with a great selection and quick service. First in and first out.

In the busy retail district of Heartland Town Center you will find this Beer Store location hidden…read moreon the Mclaughlin side of the property on the opposite side of the PetSmart location. A little hard to find, but as it is here in Ontario, in order to fulfill your beer cravings..the Beer Store is the only way to satisfy it. Roughly in the last year, the Beer Store has been going through some major renovations in their service model and their store layouts. This is one of the newer self serve layouts which you pick your product in a refrigerated walk in cooler display floor. I personally like this new layout, rather than the old "order at the counter" and your order is called to the people at the back and its delivered via metal roller track. It give the customer the ease of looking through different beer brands and discovering some new ones. Pretty convenient location as its not directly located in the busier area of Heartland. The service level is pretty standard and the staff can help you find what your looking for. Good location near the heart of Mississauga. 4 Stars..

Good location. Great selection. The staff helped me pick a wine I liked for the game today…read more Yes I drink wine when watching sports. !! Go England!!

Love the walk in beer cooler! It is such a treat to shop for beer here when outside is hot and…read morehumid! I wish my fridge can be that well stocked as here, even all the imports here are nice and cold and ready to drink! Staff are fresh to act by opening up more cash registers when the lines starts getting longer. I will be back!

Was and still is a pleasant and fully stocked store with very helpfull employees. Always has neat…read moreand interesting displays with staff that is very knowledgeable and available for any questions.

They get 5 stars for customer service and 5 stars for having my maple whisky. This liquor store…read moredoes sampling and has a wide variety of beer,wine and spirits. It will be my go to spot whenever visiting the Toronto Canada area.

My father wants to grab a couple of bottles of whiskey so this is our mission this evening…read more Plenty of free parking at this busy location. I was treated to a sample of craft beer as I entered this LCBO. Free samples? Very nice!! There is a great selection of craft beers in the walk-in cooler room but that's not my focus today. Checkout was efficient and Air Miles Rewards can be collected for each $30 in LCBO purchases each month. My adventure was successful... Cheers!

Hidden in Mississauga this LCBO does not see much traffic . No lineups, staff is great they know…read morethere stuff. Shelfs are well stocked.