Terribly slow service. I've ordered twice and both times too well lover an hour. The second of…read morethe the two times was 1h 40m before I called and cancelled. They have the nerve to charge $10 for delivery but have this terrible service. I could have WALKED to my local liquor store and back in that time. Stay away.

I think there's a real problem with this group. I do like the convenience of being able to order…read morealcohol and have it delivered to my door, but I really don't like the drivers inability to properly calculate items. I do the math myself now, because we've had some inconsistencies with prices multiple times. I had placed an order at 8:30 p.m. and they called and confirmed the items and said it was on its way, but nothing ever showed up... I had to call the next day and place the order again... So they seem fairly disorganized. I do prefer to order online so I have a paper record of what's ordered, because they do deliver wrong items and even when you place an order online they transcribe it incorrectly, so it's very disorganized and poorly coordinated. I don't particularly expect great things from this type of service, but just being able to transcribe correctly from an online order and to do basic math isn't really asking that much... I do see potential with this business and I do find it incredibly convenient... but I feel there should be a better way to decrease order inconsistencies and mathematical discrepancies. I'm not sure what their base delivery rate is because my orders have always been over $100, but if you do place an order over $100 it's 10% of the orders total and 2 - $3 to use their machine if paying by credit card. We do tend to tip the drivers between $5 and $10 depending on how big an order it is. It's convenient and it saves you from having to deal with all the added stress of going to the LCBO when you're preparing for a party the next day.

We gave my son a $50 Beer Store gift card and when he tried to use it, they told him the card…read moredidn't have any money on it. We found out the card was redeemed in Toronto, yet my son was in Ottawa! I called and explained what happened and the person I spoke to said that someone would get back to me. I wasn't hopeful. But then, I got an email from Frank Perry at The Beer Store in Mississauga saying they would be reimbursing us for the gift card - and giving us an extra $10 for the trouble of having to call in!! Apparently, they have had some trouble with people hacking into their gift card system, so I guess we weren't the only one they heard from. I was so happy with the good customer service. Gift cards are like cash and they might have just told us we were out of luck, but to my surprise, they believed us and we got our money back! Thanks so much, Frank!

This is a great store and has a lot of variety. All my interactions with the staff here has been…read moregreat. They are very nice and welcoming. This is now my go to store. Keep up the good work guys!

I have so many bottles to return so I was really disappointed that this store was not accepting…read morereturns at this time. Anyhow, the staff are friendly and it's not their fault. This is a large store located in the Heartland area with a great selection and quick service. First in and first out.

In the busy retail district of Heartland Town Center you will find this Beer Store location hidden…read moreon the Mclaughlin side of the property on the opposite side of the PetSmart location. A little hard to find, but as it is here in Ontario, in order to fulfill your beer cravings..the Beer Store is the only way to satisfy it. Roughly in the last year, the Beer Store has been going through some major renovations in their service model and their store layouts. This is one of the newer self serve layouts which you pick your product in a refrigerated walk in cooler display floor. I personally like this new layout, rather than the old "order at the counter" and your order is called to the people at the back and its delivered via metal roller track. It give the customer the ease of looking through different beer brands and discovering some new ones. Pretty convenient location as its not directly located in the busier area of Heartland. The service level is pretty standard and the staff can help you find what your looking for. Good location near the heart of Mississauga. 4 Stars..

I always get beer from this location, as they offer Curbside pickup. It is a very easy and fast…read moreprocess. Normally you are able to select a pickup time for same day. I was craving nice chilled beer and thought of ordering from here. I was browsing their website and came across Boxer gluten free lager. Whenever possible I try to skip gluten and I wanted to try this beer. I ordered 2 six packs of Boxer gluten free lager and also got 6 pack of Mill Street Organic for my wife. I was ordering around 11 am and I was able to select 2 pm pickup time on same day. I got the confirmation email in 30 mins. I went there between 2 pm and 2:30 pm. Called the store and they brought it out in 2 mins. It was very good and efficient service. For me this is a 5 Star service and process. Thanks!!

A dank, dirty sh*thole pretty much sums up this location. They just renovated this location. And…read morethe staff? Wow!!!!!!! Amazingly rude! I'm referring to the shnook with the brown curly hair who is responsible for handling the recycling of your empty bottles. Yeah, he's got a serious attitude problem. I went there to return some empty bottles, and I guess they were short on change (in the till/cash register). He asks me if I have $0.20 on me (as he only had a loonie in the register) and by handing me the loonie, he would've overpaid me by $0.20. Unfortunately I didn't bring my wallet with me. He looks at me, shakes his head with a cocky disapproving look (like it's my fault they're short on change) and hands me the loonie. As I walk out, this punk sarcastically shouts out "You're welcome" followed by "This fu*king guy". Are you kidding me? It's amazing how they employ these a*sholes and they get away with this kind of behavior. I would've complained to a manager, only my wife was in the car waiting for me; not that I think complaining would've done any good. I only go to The Beer Store to return empties. Fortunately I do my shopping at The LCBO. If you're a beer drinker, you might want to try another location. With the high prices of beer, I just find the attitude unacceptable.

Was and still is a pleasant and fully stocked store with very helpfull employees. Always has neat…read moreand interesting displays with staff that is very knowledgeable and available for any questions.

They get 5 stars for customer service and 5 stars for having my maple whisky. This liquor store…read moredoes sampling and has a wide variety of beer,wine and spirits. It will be my go to spot whenever visiting the Toronto Canada area.

Have never had a problem at this location until tonight. The cashier (I belive her name was Laura)…read morewas shockingly rude after I made a suggestion to place my items in the most convenient area of the counter for her. I immediately received a rude response which caught me off guard! Not sure if this is her nature or just a bad day.... regardless you are in customer service. Treat people with respect, especially when they go out of there way to do the same for you!

It sells liquor, and it has parking. As LCBO's in plazas go, this is one…read more I'll admit it has a nice layout, and there is a tasting station in the middle that's usually decked out in something appropriate to the season. But if you want to buy booze, it's really your only legal choice, isnt' it?

Good location. Great selection. The staff helped me pick a wine I liked for the game today…read more Yes I drink wine when watching sports. !! Go England!!

Love the walk in beer cooler! It is such a treat to shop for beer here when outside is hot and…read morehumid! I wish my fridge can be that well stocked as here, even all the imports here are nice and cold and ready to drink! Staff are fresh to act by opening up more cash registers when the lines starts getting longer. I will be back!

My father wants to grab a couple of bottles of whiskey so this is our mission this evening…read more Plenty of free parking at this busy location. I was treated to a sample of craft beer as I entered this LCBO. Free samples? Very nice!! There is a great selection of craft beers in the walk-in cooler room but that's not my focus today. Checkout was efficient and Air Miles Rewards can be collected for each $30 in LCBO purchases each month. My adventure was successful... Cheers!

Hidden in Mississauga this LCBO does not see much traffic . No lineups, staff is great they know…read morethere stuff. Shelfs are well stocked.

Massive LCBO. Great selection of already chilled beer, coolers and wine…read more Fabulous selection of higher end wines, even a cellar. They usually have a wine tasting going on which is great if you're looking to try something new. Their staff are always willing to help out with a pairing and don't make you feel ridiculous for asking. It's a beautiful store the way things are displayed and marketed. There is always a lot of staff on the floor. Oftentimes the website doesn't match up. I've been looking for a specific wine and they don't end up having it even though the website said they had three in stock though. Call and check first before going. The parking lot is a nightmare because of Shoppers Drug Mart, Starbucks and Whole Foods. I dread having to go here on weekends because of this and why I took away a star. There are often long lineups, but they typically call anothe staff member to open up another cash. I went to return a few bottles of champagne the other day and because I no longer had the receipt, I couldn't get my money back. I understand other stores, but since you can only get alcohol from the LCBO in Ontario, where do they think I got it from?! Either way, gift card just means I don't have to pay for my wine later!

One of the first LCBOs where staff was extremely polite and very helpful. Clean. Organized. I'll be…read moreback!