If you are vegan or disabled please save yourself the humiliation and indignity of eating here.
Hands down worst experience I have ever had eating out, and I have travelled the world and eaten from street stalls to top-class world-famous restaurants. I took my elderly friend out for dinner, who is visibly disabled. The owner discriminated against her immediately. I think she made the staff and customers uncomfortable. We arrived early for pre-dinner drinks but there was nowhere to sit. We asked for a chair for my 82-year-old friend and the manager said no as she would be in the way of other customers. He left her and us standing for a good ten minutes. I wanted to leave immediately but it was such an effort for my friend to get in and out of the car and to walk that I didn't want to stress her out.
We were given a table but we were met with impatience and indignation from the start which continued the entire evening. The impatience of the manager serving us couldn't be more obvious. He was literally rolling his eyes at us. We asked about the vegan options and it only got worse. He angrily informed us that there was only one vegan option but that he could throw together a plate for us and that is literally what he did, threw it together. There was zero effort and we were made to feel that we were nothing but an imposition and we felt very unwelcome.
The food was bland and tasteless and there was no effort to make it palatable and he ignored our request for some gravy or at least some sauces. To be honest, all of the food that was being served to the other guests looked like it came from a greasy spoon. My elderly friend ordered scampi and it looked like a kid's meal from a supermarket cafe - frozen scampi balls, frozen chips and frozen peas.
We then made the mistake of ordering a chocolate brownie which was not a brownie. It looked like they scraped the sauce off the top of a cake. You needed a spoon to eat it and not a fork. It was horrible and we felt sick after.
Then came the fun bit. He charged us £17 for our vegan meal which consisted of a bland and greasy spoon of potato, a slice of nut roast that tasted and felt like cardboard and some plain green beans and frozen peas. I had the audacity to express my disappointment and the manager went ballistic. He told us that we were out of order coming to the pub before our booking slot. Imagine coming to a pub to have a drink before dinner...how outrageous, then he told us we shouldn't have come with a disabled person without telling them in advance. Ahh, there you have it, my disabled friend lowering the tone.
He became very unstable and unbalanced when we objected to the poor value for money and he began screaming at me and my friend in front of the entire restaurant. He told us that we didn't have to pay anything. Normally I would not accept a free meal but in this situation, I did, as he was so out of order to us and the food was so bad and the price was so high that I found it more than justifiable that we shouldn't pay.
He then went on to threaten my friend. A fully grown man was threatening my other friend who is in her sixties and very petite. I couldn't believe my ears and eyes. He told me that I was banned which is irrelevant, I wouldn't step back in that place if you paid me.
I can honestly say I have never been treated so badly. We really did try to swallow the bad attitude and the clear distaste he had for women who are vegan and for elderly disabled women, and we even shut up when the food was a disgrace. We only commented on the price at the end (as he didn't inform us of the price beforehand) and then the guy had a breakdown. He really should get some therapy and go on a course to teach him about good customer service and relations. However, I am not sure it would help at all, this guy had 'misogynistic ' permeating through him like a stick of rock has the word Blackpool running through it.
I am genuinely in shock, and deeply saddened at the discrimination my older friends faced. If you are vegan or disabled please save yourself the humiliation and indignity of eating here read more