The store manager, Mitch Hayes, took a lot of time explaining why the mattress I eventually bought…read morewas the right one for me. I have serious back problems, and Mitch knew exactly what I needed. He's been with the company for 43 years (!!), so he really knows the business. I felt very confident that I'd made the right decision because of him.

I had a box springs made on Fri. I was told a FULL size is 55x75 and that is what I needed so I had…read moreone made picked up on fri. afternoon. I brought home and laid my foam mattress on top of it and marked it to cut my queen foam mattress to match size of box springs all went well until I put bed together and the box springs was too narrow it is 52 1/2 inches instead of 55 causing the rails to stick out 2 1/2 inches past the box springs 1 1/4 on each side causing a slop effect because the box springs was too small and I have already cut the mattress to match the box springs had to resort to cutting the queen size rails to make it close up so the box springs would fit better. If I had not cut and ruined my mattress thinking it was 55 as it was SUPPOSE to be I can assure you they would have remade the SOB to a true 55 inches as I was told so NO I DO NOT recommend them ever and nor will I ever go back! Have caused us a LOT of extra work!

Bought chase lounge, cushion pulled apart. Warranty says they won't cover this. WILL NOT EVER BUY…read moreFROM KNOXVILLE WHOLESALE AGAIN! stay away

Absolutely appalling business practices…read more Knoxville Wholesale Furniture Clearance on Kingston Pike should be ashamed of how they treat their customers, especially elderly ones. They sold my grandmother a lamp for over $200, which turned out to be used, defective, and a legitimate fire hazard. The base of the lamp heated up dangerously and posed a serious safety risk. This wasn't just poor quality, it was a blatant disregard for customer safety. When she returned to the store to explain the situation and try to get a refund, not only were the staff incredibly rude and dismissive, but they also refused to issue any kind of refund. Keep in mind: she left the lamp with them. They now have both the unsafe product and her money, and still refused to take responsibility. This is unethical, unprofessional, and likely a violation of basic consumer protection laws. They don't advertise that they sell used or damaged items, and yet that's exactly what they did. Do yourself a favor and stay far away from this place. If they're willing to take advantage of an elderly customer and brush off a fire hazard, imagine how they'll treat you.

Went in the Turkey Creek store based on their big 60% off sale. Found a Tempur-Pedic I liked and…read moreasked the price. Lady points to the full price tag on bed. Turns out, the only 60% off item per this lady is a mattress in their economy section. Obviously the piece of crap no-one wants. Pure bait and switch at it's finest. Get you in on their big sale, then sell you the full price items. I will be buying a new bed, just not at Mattress Firm.

Highly recommend coming to this location and looking for Ben Apple if you want to have the best…read moreexperience buying a new mattress. He is very knowledgeable, helpful, and professional when it comes to any questions about mattress's and pillows. We ended up buying a Tempur-Pedic and we love it!

We have done a lot of mattress shopping in the several years we have lived here. We have been all…read moreover Knoxville, at multiple locations. I am so impressed with Chance Duty. He is the nicest, most knowledgeable salesman I have ever encountered. He is easygoing, and there was absolutely no pressure to buy. He took our likes and dislikes and knew exactly the mattress we would like. When we walked out we felt like we have made a friend.

Do not buy these beds. We spent $3,000 on a bed, its already sagging on each sleep side, after…read moreonly one year. Keep looking, but Not these !

This is a cool furniture store then we had to take pictures in front of and really be a part of the…read moreenvironment I thought it was old school cool nice town Square type of place. So we definitely walked in looked at the furniture and had some really good things involved so I'm glad we got the opportunity to see this place

Super expensive and no follow ups for types of Canadel furniture we wanted to order through themread more

Micheal T- delivered my boxspring today and he is a very nice guy. I would recommend him and go…read morecheck Bed'r Mattress if they need something or at least he is willing to help. Thank you very much Micheal, appreciate your assistance and delivery of the item quickly.

My husband and I recently moved to Knoxville from San Diego and were in need of a new mattress set…read more We both have different preferences, my husband liking one a little softer than I. We were helped by Dustin, who showed us a few different types of mattresses and then listened as we talked about our needs. I knew right away that this was where we would purchase our bed. Dustin was so welcoming and easy going. We had not planned on buying right away (I am a die hard budget deal searcher) but we came back the very next day and bought a set. Dustin explained every little detail about the bed: the materials, the construction, the warranty, etc. He was so sincere and personable that I probably would have purchased just about anything. Well, we have had our bed for almost a week now and cannot say enough good things. Every morning my husband says "this is the most comfortable bed ever" and I would have to agree. If you need a new mattress, go see Dustin at Bed'r Mattress. He has bent over backwards to take care of us. Not only will you get a great deal on an amazing product, you will also be treated like family (or better)!

BEWARE DO NOT BUY... they are scammers and will take your money and when you realize you bought a…read morepiece of trash you will not get refunded. We paid over $3,000 for a piece of crap the mattress was a Cal King and not true to size and the middle is caved in..

As an update to my mattress it has been repaired by Brothers Bedding and was pick up and brought…read moreback to my house in new condition. I appreciate the company for standing behind their word. Thanks to Derrick and Brothers Bedding.

I purchased a Natural elements 12" king size mattress a year ago and have to say, disappointed and…read morewaste of savings. I was told to purchase the "Dream Guard" mattress protector to apply a 10 yr warranty to ma mattress for all stains, damage, dipping, etc... now I contact American Freight and dream guard and neither or provide warranty for that. So what did I purchase? A lie? I feel robbed because a mattress is more than $1000 and now that it's beyond uncomfortable to sleep on after one year, no one wants to take accountability for the bad mattress.

Bought a washer dryer and refrigerator. The washer sounded like a machine gun when we got it…read more Definitely was not tested in advance. Also didn't have any feet on it We couldn't return it because we bought it in the height of Covid and they only delivered to driveway and would not pick it back up. At the time I was working in another state and had to make a trip home just to set it up and could not come back to return it. We thought because we got the extended warranty it wouldn't be a problem. Well two years later and several service appointments we are still stuck with a washing machine that sounds like a small arms assault when it spins up. Last tech told us to try and sell it and buy new and not #maytag. So wouldn't suggest buying it unless you can test it and don't bother with the extended warranty. You will just get headaches and wasted time.

Service was terrible Man didn't even get out of his chair as…read morewe were walking around taking a look at beds Maybe young people can't afford beds!

The service after purchase is a problem. The store referred me to the manufacturer. Still no…read moreappointment for them to check my mattress.. I was told they would call me back. No call. Won't buy from Ned Store again. Or recommend them to others.

OK first of all when it's time to look for a mattress it is not easy,you lay on so many different…read moreones it's hard to pick out something that might be comfortable for you but maybe not for your mate. We walked into the store we were not pressured but we got a lot of different information on different kinds of mattresses. We didn't have much luck at this location I think we need to sample a few more different kinds of beds before we make our decision. We thought the prices were a little high here but the man was very nice and helpful.

I'm doing a review after using the mattress for 5 years. So far the mattress is great. The cheap…read morebox spring isn't so great. Falling apart. Can purchase this box spring in cheaper places. Total cost for set was $1,000.00.