I should've read the reviews before I tried this Urgent Care. I'm giving two stars mainly because…read moreeveryone I interacted with was fairly cordial and there was no wait. However, I'm disappointed that the staff here did not listen to my concerns during my visit. I came in with a terrible sore throat and fever which had been going on since the day before. I popped into Urgent Care on Saturday in the hopes of getting prescribed antibiotics - if my primary physician were open, I would've just gone to her but it was the weekend. I knew I must have tonsillitis. I've had it 2-3 times in the past and when you know, you just know. I was seen immediately and ushered into a room by the same person who checked me in. Then he ushered me into another room. He asked me to take my mask off and had three swabs in hand. Thinking he was taking a strep test, I opened my mouth. Nope, Covid test and he put it up my nose. Would've been nice to have some warning or been told what was happening. He took another swap up my nose and then another in my throat. He said someone would be in soon. 30 minutes later another person comes in the room. Was she a nurse, a doctor? I'm not sure, she never introduced herself. She said all my tests came back negative and I asked what tests? Since I was never informed. So I don't have strep, the flu or Covid. I tell her I'm certain it's tonsillitis because I've had it before and I can see from looking at my throat that that's what it is. This person barely looked at my throat (didn't even use a tongue depressor to get a good look) and didn't even touch the lymph nodes on my neck to check for swelling. Didn't even touch my neck at all. She also told me my body aches aren't consistent with tonsillitis. Wrong, my lymph nodes were swollen and causing aches which is a common symptom of tonsillitis. She also told me they don't prescribe antibiotics for tonsillitis. Also wrong, I've been prescribed antibiotics for all the cases of tonsillitis I've had in the past. This is necessary for tonsillitis brought on by a bacterial infection. My condition continued to worsen the following days - unable to eat, drink, swallow, sleep (due to reduced air flow), turn my head, and even talk. I finally saw my ENT that Tuesday and he took one look at my throat and felt my lymph nodes and said yep, this is tonsillitis and prescribed me antibiotics and steroids since the swelling was so bad. He was shocked when I told him the urgent care didn't prescribe me anything or even do any blood tests. Safe to say I will not be returning to this urgent care anytime in the future. They lack communication and listening skills and it's actually very concerning.

I called the Rotunda location to confirm they could perform an x-ray and was told their x-ray tech…read morewas at their Belvedere Square location. I called the Belvedere Square location and was told their x-ray machine was broken. Useless.

They prescribed Benadryl for a severe ear infection. The next day I went to a different urgent…read morecare. The doctor there said that I had a nasty ear infection and a burst eardrum. He prescribed the antibiotics that I needed.

Nice facility, great doctors, short wait time. Front desk could be more attentive. I signed in but…read morenever got called--they were busy having a conversation about whatever. Had to go up and make myself known.

My first time seeing Dr. Chris he gave me great advice and treated me with care. Front desk staff…read morewas amazing the office manager was very helpful friendly and supportive. Thanks Jai for your outstanding service!!!

Ebony assisted us swiftly and precisely. I'm thankful today is a good day. I have been trying to…read moreget my family member help for weeks.

One hundred percent wonderful if you want immediate release from a headache go here if you want…read morerelieved from body pain go here! iv found out thru life's journey few times i really didnt need surgery after all now my opinions dont amount to a hill of beans trust me iv been around the mulberry bush visit here before surgery get a second option if not here go somewhere for the second opinion know you gotta keep moving when in pain going here wakes up & activates muscel move and blood flow along my spine whole body from head ta toe but thats just me and others iv referred in my family get your self there and try join a stretching class if doctor permits .a gym with a pool and hot tub like la fitness across from hopkins t I love the people and place there.Advanced medical good family they are hands on display lots care and getcha in and out fasto yeah visit Josh at adv medical get the trigger point needle thing he does my insurance covers it not sure what its called he does but it also definitely gives me instant relief along with everything else done here

I started coming to this chiropractor in 2010 after they came to my school and gave staff…read moretreatments. Upon going to the office it was discovered that I had some serious unknown spine problems along with known issues. Fast forward Dr. J took VERY good care of me and thru the treatments I received my known issues were corrected and my unknown issues were resolved and I didn't have to have back surgery. To this day after a serious back injury on my job, Dr. Ro picked up where Dr D left off and EVERY time I go for a treatment I get such great relief. And to top it off the service, courtesy and professionalism hasn't changed. I referred a few people and they were happy with the service they received. One of the best decisions I made to go there.

I had a frustrating experience at this urgent care. I spent about two hours there, including time…read morefor imaging, but the process felt disorganized and inefficient. When I finally met with PA Nova, I explained that I was concerned about a possible ear infection. Based on my background in pharmacy school, I mentioned that my symptoms felt consistent with an ear infection, but my concerns were attributed to allergies and I was advised to use allergy medication. Unfortunately, the allergy medication did not relieve my ear pain, and my symptoms continued to worsen over the next two days. Because I was still experiencing significant discomfort without improvement, I decided to seek a second opinion at another urgent care. At that visit, the provider evaluated me, diagnosed an ear infection, and prescribed appropriate treatment. I was also informed that my tympanic membrane had ruptured, which was very concerning given the level of discomfort I had been experiencing. I understand that symptoms can sometimes overlap between conditions, but this experience was disappointing considering the time, cost, and prolonged discomfort involved. I felt that my concerns were not fully addressed during the initial visit, and the delay in receiving appropriate treatment led to additional stress and unnecessary suffering. Based on my experience, I would consider seeking care from a different provider in the future.

I went to Express Care, located at 2400 Cylburn Avenue. after experiencing a fall that resulted in…read morean injury affecting my ability to walk. After paying my copay in cash, I was informed that I would need to place a credit card on file in order to continue receiving care. I declined to provide a credit card, and as a result, I was discharged and denied medical treatment for refusing to place a credit card on file. No explanation was provided for the requirement to have a credit card on file. Instead, I was asked if I had secondary insurance. The medical personnel who initially assisted me was helpful and attentive, showing care and consideration for my limitations.

Stay away. Stay far away. EXTREMELY unprofessional, nasty Nurse Practitioner. As a nurse, I am…read moreembarrassed for Rite Aid having hired this person. What kind of healthcare practioner closes herself in room and yells and screams at someone else for 15 straight minutes about YOU (me) the customer? Extremely uncomfortable there and a VERY rude practitioner.

Recommend going elsewhere. Untrained staff, poor setup that requires staff to boot customers off…read moreinsufficient number of photo booths to process passport photos. Anyone who walks in is put ahead of staff picture processing unless you personally bodily block the machine from new customers to get staff to process pictures.

This Jai Medical Center location in Eutaw Place feels like home to me and literally it's a pretty…read morehistorical home. You feel like your coming to visit your family when you come here for your health needs. Dr.Hise, PCP Gawrych, Manager and Staff were very warm and welcoming. They offer free transportation as well! 5+ Stars!

From the owner: At Jai Medical Center, we care about your health. For more than 40 years, Jai Medical Center has…read morebeen proudly serving the Baltimore community. Jai Medical Center's mission is to provide high quality, compassionate health care. to the people of Baltimore, regardless of their ability to pay. All Jai Medical Center locations accept Medicaid, HealthChoice, Medicare, Blue Cross / Blue Shield, Department of Social Services Disability Determination vouchers, foster care children, the homeless, and we offer care to the uninsured on a sliding fee schedule, based on the patient's ability to pay.