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Baltimore, MD

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Advanced Medical Center

3.6 (9 reviews)
Closed • Closed

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The Johns Hopkins Hospital

The Johns Hopkins Hospital

2.4(184 reviews)
3.8 mi•Dunbar Broadway

Arriving by ambulance isn't usually fun, yet the staff was competent and helpful. She was brought…read morefrom farther away to see an eye specialist. They have a room specifically for eye exams. Though the wait was long, the staff was accommodating. She left feeling better with follow-up appointments scheduled.

I should have looked here to see the 2.5 star rating before I even reached out to them but I had…read morecalled because I saw lots of good ratings for a specific doctor there who might be a fit. Called Johns Hopkins Hospital today to try to schedule a consult. I started off saying that I had an MRI with certain results noted and wanted to schedule with a certain doctor for consult. I was given a lot of pushback by the scheduling person that I needed a confirmed diagnosis. We went back and forth multiple times and finally she was like oh your MRI note qualifies as a confirmed diagnosis. Wild considering I said it a couple of times already though I don't know what exactly a confirmed diagnosis is as a patient! Then she proceeds to ask for all this information on DOB, address, demographics, and other info. Creates an account. She only asked if I allow texts from the clinic for notifications but not if she can create an account. Then says you still need to gather your medical notes and imaging then upload in one spot and fax in another. Then subjected to a review before knowing if I can see this one doctor. Or I can go on their website and pick another doctor to request a consult and that doctor will confirm if it's a fit. Either way it feels like it was an invasion of privacy without consent or desired outcome...I only want to provide all this info if we're actually scheduling something and I thought that was where we were headed. It was not. I feel like this process has major data privacy issues - creating an account without asking me, collecting personal data without need, and just wasting my time in not even being able to set an appointment. I provided all of this only to find out that no we can't schedule an appointment yet and I never gave consent to creating an account like this (got a text message saying an account was created) and would not have if I knew I was not being scheduled at the end of all this back and forth. It should be upfront that this is the process then asked if I want to proceed. Instead, all the data was collected then I was told. The initial pushback suggested that I had to undergo a review by a group of folks to approve for Dr. He to see me because I didn't have a confirmed diagnosis. Then it turned into this is just the process in general to see him. Overall, process was incredibly frustrating and I would not wish it on anyone who is going through a trying medical time. 1. Pushback based on saying I didn't have a diagnosis when I already shared what she was looking for even if I didn't know what she was looking for 2. Pushback trying to redirect me back to my PCP for a diagnosis when I shared the MRI finding and that my PCP said it is best for a specialist to handle next step as we were not clear what to do 3. Pushback saying I need a group of people to review my case to see if the medical circumstances qualify for Dr. He to consult on because I supposedly didn't have a confirmed diagnosis - fine but then we confirmed the diagnosis and then it shifted to this is the general process 4. Pushback that I misunderstood her pushback that I either do all this legwork of collecting paperwork and uploading and faxing in two different spots to hopefully pass this mysterious group review to schedule an appointment or find another doctor and request a consult and hope they believe it's also a fit While I don't doubt the doctor is great, the front door to clinics is incredibly important - not only to help ensure the providers can focus as much as possible on what they do best but also being responsible in how they interact with patients and their data.

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The Johns Hopkins Hospital - The Johns Hopkins Hospital exterior photo located in Baltimore, Maryland.

The Johns Hopkins Hospital exterior photo located in Baltimore, Maryland.

The Johns Hopkins Hospital - The Johns Hopkins Hospital exterior photo located in Baltimore, Maryland.

The Johns Hopkins Hospital exterior photo located in Baltimore, Maryland.

The Johns Hopkins Hospital - Colorful art displayed at The Johns Hopkins Hospital in Baltimore, Maryland.

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Colorful art displayed at The Johns Hopkins Hospital in Baltimore, Maryland.

University of Maryland Medical Center - Building a new cancer building

University of Maryland Medical Center

2.5(111 reviews)
4.0 mi•University of Maryland

I am so proud of the professional growth and excellent care we have experienced in our local…read morehospital! We've lived "across the street " for over 30 years and have witnessed the vast facility upgrades and quality improvements in the medical staff care! They saved my husband's life twice so I am forever grateful and I care so much that other patients have quality experiences here. I know the attention to patient wellness has improved exponentially, especially in the last 10 years and I feel that they listen to community input to get even better.

My husband was at university of Maryland Medical Center on Green Street today for a surgical…read moreprocedure. That went great!! Because we got up at 6 AM in order to get to the hospital at the scheduled time and my husband was NPO, we did not have breakfast. Around 3 PM we stopped at The Great Cookie, on the main floor Greene Street entrance, as we were leaving. We ordered six cookies and we paid for six cookies. Each cookie cost approximately three dollars. They were put in a bag, which we did not inspect before we left. When we opened the bag, there were only five cookies. Besides the missing cookie, the one chocolate-top cookie was totally smashed into the other cookies making one big chocolate mess and a mass of cookie crumbs in the bag. I hate to think this was done deliberately, but it does make me wonder. I realize The Great Cookie is not part of the hospital, but is probably a contracted kiosk. Maybe the person in charge of these contracts will want to check this provider's services.

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University of Maryland Medical Center
University of Maryland Medical Center - Clean rooms

Clean rooms

University of Maryland Medical Center - The Healing Heart outside

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The Healing Heart outside

Advanced Medical Center - medcenters - Updated October 2026

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