Less than one star. Dirty, unprofessional and bad service. Avoid avoid avoid…read more The premises were unswept. The only 'barber' working was in his 50s and didn't have a clue how to cut hair. It was only when I got home I realised how bad the cut was and he'd taken chunks out of my hair. I'd have been able to do a better job myself, so if you don't want to have to shave your head when you get home, DO NOT GO HERE! this place should be shut down.

Been my usual barber for a while due to the convenient location and (previously) reasonable price…read more Every time I've gone in for the past year the prices have gone up but the quality just goes down. I was the only one there, when I walked in the barber was reading a paper - not exactly swamped. When cutting my hair half of his focus was on the tv show that was on, as a result the cut was uneven, rushed and like others have said, would have been better done myself. Also couldn't see a price board and he didn't tell me how much it was until after I asked. Avoid.

Depending on how the hairdresser feels that day, you get a very good , or very average cut…read more i agree with one comment below: on one occasion, i had a lady cutting my hair.... I wasn't sure she knew how to cut hair: i ended up coming back , asking for another member of staff. Also she did not wet hair at all!

Perhaps one of the strangest Supercuts locations, it is located on Chester's St Werburgh Street,…read morebasically, next to the Cathedral, which is a slip road off the city's main shopping area, this is a place one would expect to perhaps find coffee shops and bars, so finding a hairdressers here is interesting, they sadly don't make the most of the location as it's hard to see the Cathedral from inside and impossible while you're having a hair cut, the poor construction of this store is a wasted opportunity of a hair cut with a view, which could give them the warrant to charge their high prices of £14.95 for a dry cut, I mean they might get away with this in large cities such as Manchester, London and Birmingham but charging that in the centre of Chester is just expensive and poor. The high-end prices didn't give me high-end treatment, I would even question if my barber was actually qualified to deal with men's hair (both staff members working were older women), she didn't even use any water on my hair when using the clippers to make it easier to cut (Every other barber I've been to has used some water?) The gown type sheet to cover me from hair also seemed useless, I'm not tall nor overweight and it didn't cover me, I ended up getting covered in hair especially as my hairdresser kept knocking it (the hair fell on me), which again isn't ideal. I was also confused why the staff needed to take a lunch break, an hour before closing when I was the only customer there as they seemed to time the break for as soon as a customer walked in; they also had to take my name to register me on their system which again I couldn't understand, I only wanted a hair cut! High prices and poor overall service is the reason Supercuts is failing (They recently entered administration) and the Chester branch here shows that more than most. 1*