I have lived here for almost a year, and with my lease coming up for renewal, I wanted to leave a…read morereview. The amenities are honestly amazing: a huge, well-equipped gym; a resort-style pool with cabanas, fountains, and in-pool lounge chairs; grills and plenty of outdoor games, including a life-size chessboard. There is also a beautiful club lounge with a pool table and shuffleboard, along with a business center that includes computers, printers, and a library. Additional perks include on-site dry-cleaning lockers, in-unit washer and dryers, and valet trash pickup right at your door. I live in a two-bedroom, two-bath apartment that is approximately 1,003 square feet, and the apartment itself is very nice. It features subway tile, great flooring, marble countertops, and an overall clean, modern look. It is also very affordable for what you get. One of my favorite features is the bathtub--it is the biggest bathtub I have ever had in an apartment and is definitely a true garden tub. The building is a four-story high-rise with a gated parking garage, and there is on-site security who lives in the community. Access to both the garage and the building requires a key fob, which adds an extra sense of safety. They also offer on-site storage units that are very reasonably priced. I have a small unit that is $25 per month, and it easily fits multiple storage boxes and suitcases. I saved the best for last--the staff. They genuinely care about the residents and take pride in keeping this a clean, safe, and welcoming place to live. They regularly host fun events, contests, and giveaways that really help build a sense of community. I especially want to recognize Kaygan and Candace. They are incredibly thoughtful and have truly shown that they care about my experience and well-being here, which played a big role in my decision to renew my lease

I'm honestly baffled at how the property manager even climbed up to that position. From a…read moreresident's perspective, I've seen zero leadership or any positive work ethic that should be expected--especially in front of the leasing professionals who actually do their jobs well. DO NOT MOVE HERE!! These apartments have been nothing but a nightmare. In just four months, I've faced MULTIPLE issues, and the management has been utterly useless. I paid $35 upfront through the app for a parking spot, yet somehow got slapped with a $75 returned fee out of nowhere. Trying to get answers from Candace, the property manager, is a joke--she's unreachable by phone and only replies via email, exactly as other reviews mention. She told me to contact my bank, but after three calls, my bank confirmed there's no record of any returned payment. Despite this, they refuse to waive the fee under any circumstance. The staff, including the assistant manager, have been rude and completely unprofessional. It's clear these apartments have zero respect for their residents or their money. Avoid at all costs. That said, no shade to the three leasing agents--they're actually very good at their jobs. When I asked for contact info for higher management, I was flat-out refused ( " there's no higher person other than her self "). If you're looking for luxury apartments, don't even consider stopping here!

it's only been 2-3 weeks and i regret moving here!!! I barricade my door, and have a pistol on my…read morenightstand... I get dirty looks and last night I had a nasty note on my vehicle! And there is other stuff but I don't want repercussions. And no kids and I keep to myself.

Great location, peaceful neighborhood, and helpful management. Really enjoy living here.read more

N/A The apartment…read moregrounds are well maintained. The staff are very responsive. Really, the only issue I would say I have are the security gates. They are either in a state of disrepair or just plain ignored. They are in a perpetual state of "open". I realize they are not very "safe" oriented. But, they do help control the speeding population which seems to have increased in the past couple of years. Also, There has been a car on flat tires and is just plain an eyesore that has been "stickered" multiple times but has yet to be removed either by the owner or towed by the company. Thank you, Robbie #916

I toured this community and loved it. Put down my deposit, hired movers, the whole 9 yards…read more I Requested to look at the unit the day before I moved in and noticed it was for a handicap person. It was literally for a person that was 3 foot tall with rails everywhere and lots of accommodations for a person in a wheelchair. This was not a place I could move into and was a false advertisement for the unit that I was promised. I had to find somewhere new to live in one day Due to the conditions this apartment was in. If you move here I highly recommend checking the unit long before you are due to move in. They were very helpful after the fact. But doesn't take the stress of it all away

Chisholm Creek is getting better and better as they expand over time. As of last year (2020) it now…read morehas a cute little shop area, and a nice variety of dining options. Water feature and pond are nice to look at. Kiddie play area is small but still fun for the little ones. And they finally added some lake-side seating on the west side. To make this a destination spot, they do need more quality shopping. I believe even a hotel or two are coming soon. It has so much potential for outdoor festivities and live music, they badly need to capitalize on. So it's good and getting better. Keep up the progress and it will be transformational for this area. That is the plan, and I hope they stick to it. And I hope they also add more gas fire pits to sit and eat/relax/socialize around!

This is a beautiful area with shops, restaurants, fountains, bridges, outdoor games, and a play…read morearea! Lots of patio dining available as well as indoor dining with views of the central water feature. Great for families, friends hanging out, or for a date night!

New ownership. On-site repair help seems to be less responsive to renters' requests for repair, etc.read more

If i could leave zero stars i would. This place is taking my fathers money. The law states they…read morehave to refund the community fees because he never moved in and informed them the day after we visited. They pretented they did not get the email. No they are ghousting him.

My family has lived at the Reserve since February of 2018. We have enjoyed our time here. When we…read morefirst moved here, there had been monthly events which included food trucks, locally brewed beer and an opportunity to meet a lot of our neighbors. We haven't done that as frequently lately, but there was one morning when we could pick up donuts for breakfast. Whenever I have put in a service request, the issue was addressed promptly and our maintenance worker has always been friendly and pleasant. The pool has always been well maintained and clean, no complaints there, however there had been issues with non-residents using the pool in the past but I didn't see it as an issue recently. It is a very dog-friendly location and most people that I see outside usually pick up after their dogs. I also see evidence of some that don't. The main issue i have is with the price. I would love to stay but the recent increase of rent is forcing us to seek our residence elsewhere.

Update: lived here for a year. Floor still unfixed from when they removed the French doors…read more E-mailed the office manager repeatedly throughout the past month. He admitted he saw my emails but just didn't respond. How professional is that? Our drain got clogged up and had to put in multiple work orders over the phone. If I could give this place a 0, I would. Finally moving from this nightmare of a place, even our new renter tried reaching out for proof of rental, stated she had trouble getting in touch with someone.

I have lived at ELEVATE APARTMENTS for 3 years, and have watched it evolve into Oklahoma City's #1…read morePREMIER HOTSPOT for apartment living. NEWLY RENOVATED -including infrastructure - with hardwood floors, top of the line appliances, and modern architecturally designed details, it provides a real Community feel. The complex includes an indoor pool, a well-equipped gym, and a wet and dry sauna. Located within WALKING DISTANCE, are shopping strips to include: grocery stores, retail shops, service stores, fast food and fine restaurants, drug stores, medical offices, great schools, hotels and a TARGET. With competitive prices, a variety of floor plans, a lovely management and maintenance staff, it is truly OKC's best apartment living! If you are new to OKC or just relocating locally, check them out, for a lovely living experience.

From the owner: Elevate Apartments & Townhomes is an affordable Oklahoma City apartment complex. Soon to be fully…read morerenovated, Elevate Apartments in Oklahoma City, will be completely updated with plank wood-style flooring, plush carpet, faux wood-style blinds crown molding, stainless steel appliances, built-in microwave, rain showerhead, satin nickel trim and lighting, walk-in closets, quartz countertops, custom cabinets and drawers, and spacious living rooms. These luxury-style apartments are some of the most affordable upgraded apartments in Oklahoma City. Please call or come by the office today!

The complex was very well maintained and Lateshia is amazing she took her time with explaining…read moreeverything about the complex and it amenities. Ben M

We rented from out of state after a virtual tour of a clean unit. After driving 1,000+ miles to…read moremove in, the leasing office informed us that our bathroom countertop had major stains. Management attempted one repair, then said nothing could be done. The countertop looks like something from a Motel 6, not from a property that markets itself as "luxury". We were told this issue was not unique to our unit. Out-of-state renters should be cautious.

I have a been living at Foutain Lake for 2 years. This the worst apartment complex to rent with…read more Allow me to go over our problems we have had. In our first year, our car was broken into. It's not the apartments fault, but they refused to offer help in the police report. They have video cameras outside the complex, but they don't work, it's more of a scare tactic. we asked for a 10-day extension on rent so that we could recover belongings and repair the car windows, but they refused and said they would evict us if the payment wasn't made in time. They didn't even apologize or care about the break in and how it affected us. From that point, I did not want to renew. But with our finances, we didn't have the opportunity to apply elsewhere, or gather money for deposits, etc. This was the beginning of felling trapped with nowhere to go and forced to stay with poor service. Now in our second year at the apartment, we had had additional problems. In February we started to notice black mold growing around our living room outlet. We put in work orders, but the only thing done was painting over the black mold and outlet. That does not take care of the problem!! They refuse to complete work orders professionally. A couple weeks later, my wife and I got pregnant and submitted the same work order. We asked for it to be done professionally, but the same thing was done. Only painted over but this time, a new outlet was installed. It hid the fact that they just paint over messes. We eventually paid our own money for this to be completed. I couldn't live in it anymore with a pregnant wife and was taken back about the lack of service we were receiving. Couple months go by. This summer, we returned home from vacation to our DRYER completely filled with water. They tried to blame me but after getting several estimates and PROFESSIONAL maintenance companies to look over the issue, on my dime once again, they replaced our dryer. Brand new and shinny, but still, so frustrating it gets to that point. They offer no help and give poor service. We asked what a buy out on rent would look like. They don't have that option. You are locked in for the full term. We had 6 months remaining, and if we wanted to leave, we would have to pay all 6 months. No 60-day notice or buy out options. On the lease agreement, they advise to approach them with problems or if you ever need anything. They make it seem like they want to help, but they don't. The final straw. I was supposed to be paid on Halloween but my boss did not complete payroll until November 3rd. I asked for the late fee to be removed since I did not receive my check in time. They said no. Do not rent with any caseusa apartment or duplex. They are the worst.

Shout out to Justin (the head of Fountain Lake's maitenance staff). I couldnt feel more grateful to…read morehave such professional and timely work done by him as always. The consistency of the maitenence staff is not Something to be taken for granted here. Thanks to all of them for their hard work they do for us.