The Belmont team took great care of our mother. The last 14 months of her life were spent in…read moreBelmont's memory care. They provided wonderful assistance and kind care for our mother. It is comforting to know that she was so well cared for her last year of life. Our Belmont experience started off in such a positive way. The team was outstanding about helping us get mother settled from the West Coast in an emergency situation. They even loaned us furniture for her apartment until her things arrived. Once we were at Belmont memory care, the considerations continued. Mother had unique California natural food preferences and the Kitchen team was super about filling her requests for salads and salmon and vegetables. She loved the food! We cannot thank the memory care team enough. Our mother lived most of her life independently and alone. The memory care activities every day kept her involved. We saw her thrive having people around her and she lost much of her previous fear/anxiety. My heart smiles when I remember the loving hugs that the memory care assistants gave mom. She'd hold her arms up and they would hug her and tell her she was loved. It was beautiful. Her health situation changed as she became prone to falls and broke her hip. The Belmont nursing staff knew how to handle the situation. Many facilities do not want someone who has both dementia and significant physical limitations. The Belmont team and the nursing staff welcomed her back from rehab with open arms. We will always be grateful to them. Speaking medically, the Belmonts in-house doctor - Dr. Randy Villanueva - was the perfect doctor for us. His medical skills, experience with seniors and his compassionate heart are an amazing combination. He is a gift to his patients and their families. We miss our mother immensely, but it is comforting to know that Belmont made her last year the best it could be. The gift of care and kindness was a priceless one.

My Grandmother has been going here for day care for 6 months and then has lived here for another 6…read moremonths and I can't say enough about the wonderful care she has received. They keep her busy all day! She is always dressed, clean and happy! You really can't ask for more than that. One of their staff members in particular is so amazing... She is always loving on the residents and you just know she treats them like she would her Grandparents. All the staff are amazing, Mrs Tamika is just extra amazing!

My daughter's in-laws were in Apple Grove and the mother was a walker. She walked the halls day…read moreand night. I was so impressed at how kind the staff was and how patient they were, never getting upset or unkind and talking to her by name. Many times when I was there they were making treats in the kitchen for residents and guests to share. No memory care place is perfect but Apple Grove is close. A great solution for your loved one.

The staff was amazing! Very kind and attentive to my dad. The PT/ST team were phenomenal, they…read morehelped rehab him and provided much needed socialization, kindness, and reminders. The facility was clean. I do think it is overpriced based on the amenities. I have two concerns which is why I rated the facility overall 1/5 stars. 1. The food was not good. Often there were only cold lunchmeat sandwiches and they seemed to run out of food at times. He was paying for the food and it was less than mediocre. 2. When it was time for him to move out, he gave the expected notice. Because he was moving out before the end of a month, I spoke with them about reimbursing him for the last days of the month. Over the course of TWO months, I spoke with the interim director at least 4 times regarding his reimbursement and left countless voicemails. He kept promising to call me back and NEVER did. I even called the parent company, which was Tarantino at the time. I left 3 voicemails requesting to be contacted regarding the reimbursement. No one has ever contacted me. I feel like they robbed him.

From the owner: The Pointe at Kirby Gate is a modern senior living community located in Memphis, Tennessee. The…read morecommunity offers various services and amenities to help seniors live their best lives. These include 24-hour care, assistance with daily tasks, health and wellness programs, resort-style dining, activities and wellness, social engagement, and more. The community is designed to provide seniors with the care they need while also allowing them to have fun and enjoy their retirement years.

This has thus far been the best experience for my grandmother and I!! My siblings and I have been…read moresearching for a long time for someone to care for our grandmother how we would care for her. I was so grateful to have this company's service that I couldn't resist leaving a review. During the time that we received this company's service Ms.Ballard was very kind and prepared. She was very consistent and willing to go the extra mile to make sure that my grandmother had everything she needed throughout the day. She even took her to every doctors appointment which we were thankful for. She handled her with so much care as she communicated with us . Her communication was on point. Anytime We asked for extra services she was able to include it in our contract. Overtime it began to feel like she was family. Ms.Ballard even volunteered to help us prep meals on holidays and make the holidays feel special to our grandmother with her ability to decorate. She would sit and talk to our grandmother for hours so that she wouldn't have to feel alone. As far as her daily tasks she was always earlier than expected and completed tasks before we asked her to. Her professionalism was amazing. Ms.Ballard never made negative comments. She was always so kind and nurturing. After our grandmother passed we thanked Ms.Ballard for her services and we created a card with our family names. She really made an impact on my grandmother's life. If you want your family to be treated with the care that you would give them I think you should choose this company!

From the owner: At HealthyHeart's solution we are best Known for our dedication, quality care and compassionate…read morespirit, that we provide to our senior community. We make it easier for our clients to receive in -home personal care at an affordable rate! We specialize in- ADL support, Mobility support - personal care- meal prep - feeding - community support - stage one dementia - transportation- crafty activities - blood pressure monitor medication management - overnight assistance.

sorry dr. called me stupid and a lie. and when. i wanted a new doctor he had it where i can not…read morecome back to clinic to see anyone banned! i'm 43 and there's not many specialist for parkinsons in memphis but he said i had lewy body dementia and thats serious it cut my life span way done. but banned and no help here the directors are just as bad i would call or try changing doctors on line but they stopped all of that. now im left with no care or help. i had put all my trust in younand this facilities to be dropped on my head. do deal with this rude arrogant dr. that believes hes higher than god almighty. thanks semmes murphey

Dr. Wright spent over 1 hour with me, mostly using an interview to get more information about my…read moresymptoms. His mind was obviously quite focused on the questions he wanted to ask and he stopped me when I tried to interrupt. We either got around to my questions or I was able to add those to the end of our discussion. Dr. Wright carefully went over his findings and why he came to certain conclusions. He then offered a range of treatment options, explaining each in depth. Reviews caused me great concern before I met Dr. Wright. I should not have worried. When I respectfully let him do his job and use the mind and experience I had hired, everything went smoothly. He was generous with his time and proactive about immediately finding MRI results that were supposed to be in my file but were not. Highly highly recommend!

The facility is very clean. The rehab department is amazing. They have made positive changes…read morecorrecting some of the problems of the past.

My husband was a patient at this facility. One of the worst experiences of my life. He was there…read morefor physical therapy after a stroke. First, I would like to say, my 1 star rating does not include the therapy team. Great job Leo. But any others were garbage. Lack of care, I correct medicine being given due to records not updated. I had to take life-saving heart transplant medicine to the facility because they did not have any at the facility. I had to constantly clean my husband because of a lack of staff. There were days, he laid in his own waste for hours. The food was distasteful at best. No communication from the front office, especially social services. He is no longer there, Thank God. There are so many things wrong at this place.

\My grandmother is and always has been my hero, so it makes sense that I want the absolute best…read morecare and love she deserves. It only took a month for my family to realize that Carriage Court was not going to provide the level of support and kindness that should accompany a memory care facility. The staff was always rude...every time I visited, they would tell me how "bad" my grandma behaved. The area designated for memory care patients was dark and shut off from everything around it, much like a psych ward...I would come in and my grandma would be pacing up and down the only hall in the entire facility. Activities were few and far between; staff seemed to be more interested in their phones than interacting with the people they are there to help. She was rarely showered and dressed appropriately. Personal items were not cared for (for example, we got my grandmother a life-like (and fairly expensive!) cat toy because it gives her a sense of calm. One day my family and I came in and the staff had actually taken the cat out of her room and was playing around with it --quite roughly-- with the other residents while my grandma was hiding in her room). Her new glasses went missing, and staff acted like it was a major hassle for them to look for them (needless to say, the glasses were never located). We could not have been more disappointed with Carriage Court and are very thankful to have found a much more suitable home for my wonderful grandmother elsewhere. (Note: This review was posted on their Facebook page, only to be deleted within 12 hours. I suppose they only want comments that make them look far better than the rating they deserve.)

Unfortunately, my mother was placed here by siblings in 2011. The experience could not have been…read moreless pleasant. Rude staff, with allegations of abuse that were never completely sorted out. The place is merely ordinary in appearance, but severely unclean at times. Literally, it has been a recurring nightmare ever since then. Really deserves a minus rating. Avoid it!