I bought a rear light assy. from McGregors. Despite double checking, it seems as if there was a…read moreshort. Expecting a hassle as 'used part' called them and spoke to Chris. He said no problem will get another and call. Two days later called back, ready for pick up. Replacement part works fine. Both times visiting, they looked really busy. Can see why. Thanks Chris!

These guys know their stuff. They've helped me many times…read morethroughout the years and no matter what I need or want. They can either find or guide me to another reputable place to get or have it done!! Thanks guys. Keep up the good work!!

St Thomas Lube Clinic did an excellent job for me. Staff very pleasant and not overselling. they…read morenoticed that my rear wheel was flat and upon checking, there was a nail in it. The tire was fixed along with an oil change and new battery. Car runs like it is brand new new. Thanks for the excellent service.

Great costumer service , great work done on my vehicle. The prices are always fair and are a very…read moreprofessional business.

​"I've dealt with this team for several years now and have never had an issue. They really know…read moretheir business and are just great, friendly people to work with. It's nice to have a place you can consistently rely on." Thank you Brian, Scott, and the (BOSS) Erica. Gilbert

From the owner: Factory Muffler in St Thomas is a full-service garage specializing in exhaust and brake repairs…read more We also provide service & repair for Air Conditioning and Alignments. Ask us about our undercoating/rustproofing.

Trustworthy! Excellent work and excellent prices. Keeps my Volkswagen running smoothly and I've…read moreseen all types of cars in his shop. I think Todd is an automotive genius. Bob C.

Had a spark plug tune up this week after 156000 km . Work was on time and car feels and moves…read morebetter . 8 am early opening . Efficient friendly staff and location near Accura West in west London .

Be very careful with this place. I brought my car in to fix a couple things and after two days they…read moreweren't even able to fully fix anything. Just make sure you have a contract in writing to protect yourself.

An indelible stain on the community it professes to serve, and this dealership is particularly…read morepredatory on seniors. My stepfather, a retired Ford St. Thomas Assembly Plant worker with about 33 years of service no less, was directed by the sister dealership, Courtesy Ford in London, to travel to St. Thomas to have electronic and door damage fixed on his Escape. St. Thomas Ford repaired the electronic issue but their body shop ignored the door damage. One of their Service Advisors told us that she would look into this but we never heard from her about it again. Around that time, this same Advisor claimed to us that she fell on hard times and asked us to loan her thousands of dollars. We obliged, but when I asked her to return the funds, she completely ignored our pleas and vanished herself into the ether. As a result, I sent a detailed e-mail message describing both of these issues to General Manager Brandon Dumouchelle, asking that he provide assurance to me by the end of today that both of these issues will be promptly & properly resolved. I received no reply from Mr. Dumouchelle whatsoever. Presumably he too has vanished from the face of the earth, or that St. Thomas Ford cares not that it preys upon unsuspecting seniors. A truly vile and repugnant organization. Would not recommend, unless you have a penchant for being repeatedly victimized by a heartless staffer bent solely on bilking seniors of their money for personal gain, while providing absolutely atrocious customer service. Perhaps your mileage with them will differ? Perhaps not. Paul

Great place to get an oil change but anything as complicated as an electronic issue that I have on…read moremy 2019 Ford Edge forget about it.

I love them they were quick.And so kind .Chris was so kind there was a little boy not sure of hine…read morebut he was so helpful I gave him $5