The business is poorly run, without care for individuals, only concerned with the bottom line. The…read morefacility is understaffed and not concerned with true improvement. Employee turnover is incredibly high, ask why if you visit.

Silverado Memory Care in Berkeley is a remarkable place doing innovative intervention and…read morecaregiving for what many similar facilities would find a difficult population. From the physical layout which is both beautiful and homey to the excellent staff, well versed in the needs of clients with dementia and how best to help them, this place is different in the best possible way. The advocacy for your family member begins before they ever arrive there. It is my profound regret that my husband passed away before he could move in. But I can say it was remarkable the outreach and advocacy that was made on his behalf with his hospital physician team and the hospital discharge planners to be sure my husband was getting the care he needed . I can't say enough how the support I received from Morgan,, the RN Administrator working with me, eased my anxiety and gave me comfort during the hardest time of my life. Please check Silverado out if you have a family member with dementia. The clients I saw on my visits there seemed to be enjoying their lives. There are dogs, cats birds, a bunny and beautiful gardens. Families are welcome to enjoy meals there with their family member. There are so many features of comfort and normalcy to help the clients navigate their challenges.

I went to Chapparal House after a back surgery and having Guillane Barre syndrome. I couldn't walk…read morewhen I got there. I strongly recommend this place. The nursing staff comes quickly when you call them. They are very attentive. The physical therapists worked very hard with me and after a month I left there walking on my own. The social services there are also very good. The kitchen serves a very varied menu and the food is tasty. There is some amazing artwork on the walls. And there are wonderful grounds and gardens. I heartily give Chapparal House five stars.

I'm living there now and mostly it's fine. Today I knew I was laying on something that gave me…read moreextreme pain . One aide tried to lift me off the folded blanket and it still hurt . He responded to my yelling . And he's a sweetie . That's all I have to say now .

My mom was a resident of Belmont Village from the Fall of 2018 through early 2022 in her mid to…read morelate 90's. My experience was 100% positive - the professionalism and the caring of the staff members was excellent, from the nursing staff to the PALs personal assistants to the management. Many staff members often went above and beyond the call of duty to make sure all the residents were safe, well cared for and happy. The facilities are always well maintained and clean which reflects the efforts of Nolan and Michelle was an outstanding Executive Director. The most important thing is that mom was happy and well cared for, she and I were able to share a lot of happy times and memories throughout her stay at Belmont Village.

I had problems with my room when I moved in. The lock wouldn't work, so I reported it, but they…read morewere unable to fix it. My key afterward would not work, but they failed to fix it. Now, it refuses to lock. I do not know what to do. G Kao, room 317

Let me start at the top: Debra Savoy, the Director, is so wonderfully competent and caring. She…read morecommunicates well, she puts out fires. Furthermore, when needed, she rolls up her sleeves: I was so surprised and grateful when I learned she accompanied my mother to a doctor's appointment when other plans fell through. The care staff are also caring and patient.. There are many stimulating things to do. The residents also are interesting, and many are particularly kind to my mother.

My mother lives at the Berkshire, and she is happy there. The staff are friendly and her room is…read moreclean. The food is rather starchy and there are sweet desserts, and she gained a lot of weight in the two years she lived there. The diet is probably similar to other assisted living places, but I wish the Berkshire would have healthier food overall.

I have just moved in here, and I cannot get any help with…read moremoving my furniture to the appropriate places. I can barely use my computer due to it being against the wall by the window

It's a very clean place, and what I love most is that it's very spacious, it has an apartment for…read moreeach guest, and it has a friendly staff, very helpful and attentive to the requests of each resident.

While some of the day time care givers are truly caring and exceptional, the overall level of care…read morefalls well short of acceptable and respectful. The main mode of "care" is overly medicating until your loved one is an invalid - and easy to manage. Services promised and paid for (like physical therapy) are non-existent, this constitutes fraud. The main "activity" on offer is watching tv - all day. The owners of Raksha will look you in the eye and smile while they lie directly to your face - they should not be trusted to care for your elder loved one. I would rate zero stars if possible.

I could not believe a Sr Care facility with such incredibly horrible business practices operates in…read moreCalifornia, one of the most regulated states in the US. The founder/owner is one of the most dishonest people we have come across, and we couldn't get a straight answer from her...EVER. Always someone else's fault, always changing the story and NEVER ONCE getting to the bottom of our complaints! STAY WAY!

I am going to live forever, barring accidental death of course. My maternal grandmother passed away…read morein her early 90's as did my paternal grandfather. What does this have to do with the Eskaton Hazel Shirley Manor (EHSM) you ask? Well in the mid 80's my paternal grandparents applied to live at EHSM. Since their application was approved prior to the completion of the building, they were given the opportunity to choose their own apartment. They decided on a lovely apartment looking out to the front entrance way of the complex, this unit was also the last unit you pass before the side door (that opened up to the parking lot/street/bus stop, etc). The small but comfortable unit was one of the most conveniently located in the whole building. The location was so desirable, that when my grandfather passed away, leaving the apartment to my grandmother in the early 90's, they started a waiting list for her unit. I know it sounds morbid, but this is an Independent Senior Living facility and they are very practical when it comes to living and dying. Back to my point about me living forever, my grandmother stayed in that apartment till she hit the ripe old age of 103. Yes, outliving most of the people on that wait list for her apartment. The EHSM and its staff served her well.

I been to the Hyatt Regency San Diego a few times and the Piedmont Gardens are on par with the…read moreHyatt. They are most definitely the best rehab center in the East Bay. The staff like the other care centers are the best, with their system of care and comfort they cannot be beat. Now I know why it's almost impossible to get in for care. Their kitchen menu is like gourmet food, and you can order ala-carte. There is a rooftop garden, with a fantastic view. An atrium with a lush garden I want in my backyard. A real gem in Piedmont in Oakland. I don't want to go home. Two weeks isn't enough to spend there.

My grandparents recently had to have a couple of short term stays at Piedmont Gardens to recover…read morefrom a fracture and surgery. The members of staff at Piedmont Gardens were very helpful and friendly. They were always in contact with me during the stay and kept me informed of my family's status no matter what happened any time of day. Nurses were easy to reach and administrative staff was easy to talk to. Facilities were clean, well kept, and up to date. If there were any unfortunate reasons why we would have to go back, I wouldn't hesitate to reach back out to Piedmont Gardens. I would also like to thank Georgia and Rogger for helping me navigate the stressful time with my grandparents recovering from their hospital visit. Their help allowed me to get the best care for my grandparents.