Normally with insurance I'm pretty lost and just select a bunch of options then pay the bill, but…read moreArmstrong Insurance Agency was personable and explained what coverage they thought was appropriate for me. I feel that in today's world it's always a great experience when you get a good deal with quality coverage, and this agency went the extra mile by making sure I wasn't spending too much on options I didn't need. Everything was done super quick too! Having an honest person who has the clients best interest in a timely manner is a rarity and much appreciated this day in age! Thanks Armstrong Insurance Agency!!

Evan is a great agent to work with! I have encountered quite a few issues from a previous insurance…read morecompany and he has been so helpful in getting things straightened out for me! I am super grateful to have him as my agent and highly recommend him to anyone!!

UIA is very honest and upfront about what services they offer. Great answers 101! Thanksread more

Uptown Insurance Agency Is The Most Cheapest Insurance Company I Found And There Place Is Beautiful…read more& Welcoming And Shiann One Of The Workers She Is A Beautiful Soul And So Respectful Person She Help In A Very Kind And Manner Way All The People There Are Kinda But Shiann Is My Go To Person She Was There For Me One Day I Came In When I Was Pregnant I Was Upset And Stressed She Was There For Me To Vent A Little Even Though That's Not Her Job But She Really Help Me Go With A Smile On My Face That Day Keep Up The Great Work Ya'll.

Amy is wonderful! She is patient, helpful, and always does her best to find us a plan that works…read morefor our changing health needs. We're scheduling with Kashmiry for the fifth year in a row and wouldn't go anywhere else.

Buyer Beware!!! I'm very upset about the insurance options given to me last year by Suzette at…read moreKashmiry and Ass. All I asked was that my PCP be in network. She emailed me a big list from which to chose an insurance provider and it wasn't until I needed to schedule with my doctor that I realized that he was not in network! When I asked her about this, Suzette said I could switch doctors!!! So after 26 years of building a relationship with my doctor, I'm just supposed to pick a different doctor! When I mentioned this to Ray, he told me to ask my doctor for a non-insurance rate! Suzette did apologize but Ray was extremely rude. Unfortunately, I had to pay out of pocket for several doctor appointments and skipped some altogether. You're better off going to www.healthcare.gov and finding your own insurance or getting another agency to help you.

i was looking at my options for bundled insurance and I came across her and she was very helpful…read more Thank you.

Fast Friendly service! Thanks Ms. McQuillian. You and your team are awesome!read more

Used every applicable discount and ways to save money, which ended up giving me a great rate that…read morebeat my current car insurance. Also suggested a device that would be inside my car to track how much I drive for even more potential discounts in the future. Since I drive this vehicle very little... Less than the average person would drive a vehicle, I'm sure it will qualify for a discount when they reevaluate in six months. I basically only drive that car one day a week, so putting a device in my car to track how many miles will be worth the savings.

Our situation was unique. we were moving from California to Ohio, buying a home from cross country,…read moreour original lender that we chose was dragging their feet and the Process was messy and all but fell through at the 12th hour. We had resolved to the fact that we were just going to have to rent a house and reconsider buying down the road. William was highly recommended to us, and we were told if anyone can make it happen, he can. I called and spoke with him, and within 10 days were had the keys in hand for our beautiful home. William and team were incredibly friendly, professional, straight forward, and communicated every step of the way. We could not be more thankful towards William and his team.

I cannot imagine working with a better team through the home buying process. From start to finish,…read moreTeam Dawes made everything as simple and clear as possible. We started on the app, which you can download from their website and that made the uploading of required documents so much easier. From the very first contact we received, we have had the best customer service and experience. They went above and beyond to answer our questions and move things along as quick and smooth as possible (no small feat with the housing market being what it is in August of 2020). We found our dream home, but if we ever are in the market again we certainly plan to use Team Dawes.

Such great customer service.. and Pam is so thorough! I have home.. auto .. and life with her, and…read morehave been a customer for 8 years, great all the way around.

Avoid this office!!!! George, the phone answerer and front desk guy for Pam, doesn't take critical…read morefeedback well and you will be punished for it. Let me explain. I had this insurance office for seven years on my home and autos. During this time, my teenager got a license and I dropped by the office to get her added. George was friendly and told me a phone call would have sufficed. He took a photo copy and congratulated my daughter. A week later I got a phone call from George asking if my daughter's license was an under 21 or over 21 years of age license. I called George back and reminded him that he had taken a photo copy of it. I admit, there may have been some frustration in my tone. He got nasty back and gave me negative attitude!!! I talked to Pam and let her know about his unacceptable tone and words. She apologized and said George had been to a funeral that morning. I said that is definitely sad and suggested that if he can't conduct himself in a professional manner, he should have stayed home that day. A year later, I called the office and George answered the phone. I told him that I had sold my home and gave him the closing date and gave my new address out of state. He hung up on me. I called back and asked to speak to Pam - the office agent. George said she wasn't there and would give her the message. I told George it was rude and unprofessional to hang up on someone. His attitude was smug. I NEVER DID GET A PHONE CALL FROM PAM. I take that to mean she either didn't get the message or doesn't care to hear feedback about George. I called the 800 office and got Pam's regional office manager number. I let them know my experience. 6 months later - I get a bill for home owners insurance for a home I no longer own. My husband called 1-800 and thought they took care of it. Now it is 15 months since I have owned a home in NE Ohio. I got another bill. This time I go into my local town American Family office. Yes, my account is still active and showing that I owe money!!!! They call Pam's office. No answer. They call Pam's regional manager. He says that the Pam Waldo office is a known problem office. No surprise!!!!!!! It has been 15 months since I have been an American Family customer. I find out that I am owed approximately $1400.00 in refund. Guess where they sent it? To the address that I haven't owned for more than a year!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Pam, your customer service expectations from your employee is extremely lax. You are possibly not getting phone messages. George holds a grudge and is treating YOUR customers disrespectfully. You are not taking care of business if customers sell homes and are still being billed. Keeping a refund from a customer is completely unacceptable. Do not use this office!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Barb takes the stress out of taxes. My taxes have been done by Barb for over 5 years. Barb's…read moreguidance and her wonderful personality are gifts and blessings to me. I highly recommend Black Cat Tax.