There is a lot right with the Adagio. For starters, it is located a very short walk from the Caen train station, along a shady spot on the Orne River, with many nearby restaurants. Our three night stay was booked via a web site and everything went well with those arrangements. Price was pretty reasonable, too. And it is newish, with good technology, cable, WIFI, good a/c, secure key-card door locks and elevators requiring passcodes to operate. Breakfast wasn't bad, and better then many in Europe. Our room was comfy, though minimalist. Note: lights in hallways are motion-activated, which is a bit off-putting when the elevator door opens at night and it is pitch black until you step into the hall.
(Our in-room safe did not work, though the hotel staffer sent to address it was very apologetic. But it was never repaired during our stay).
We unluckily arrived right behind a twenty-person tour group and it took about 30 minutes for the one front desk clerk to process them, which wasn't bad but would have been better with two clerks!
But on the other hand...Keeping down personnel costs seems to be a key goal. Sleeping rooms are not cleaned every night, but only at the end of your stay or 7 days, whichever comes first. But there are optional services upon request. Housekeeping was lackluster at best: the floors in our room were grimy, the kind that make you think twice about walking barefooted. The hallway carpets were visibly stained and just plain dirty.
All in all, a safe, reasonably priced, modern hotel in an Uber-convenient location, with friendly, helpful staff. But potential guests should be aware of the slim-staffing and poor housekeeping aspects. read more