Don't bother with this place! Go to Cherry City Compassion where they actually care about their customers, unlike the business owner of 2nd step dispensary, Loren. My wife and I stopped in to 2nd step Dispensary after finding a great deal they were advertising on a Google search. Upon visiting the Leafly profile for this dispensary I browsed over the menu and found a kind I liked. I made it over to the "updates" Tab and found their special for super cookies at $10 per gram which was posted that day. I decided that was going to be the best deal today and we drove over there. I sent my wife in to pick up a gram and she came back about 10 minutes later with a gram of super cookies, but no change. I found this odd because she went in with $15 and came back with no dollars. If the gram was sold as advertised, it should have only cost $12.50. Leaving $2.50 change. I asked her to go back inside with the advertisement from the homepage on my phone so they could see that it was being advertise at a different price than what we were charged. My wife graciously went back inside to ask about the discrepancy, and a few minutes later she came back with no additional money and no reasonable explanation why. She was told by the representative inside that the special was only for medical patients. This didn't make much sense because the post in Leafly, and the ad posted by their own page both named this as the 2nd step dispensary weekly special. 2nd step dispensary is recreational, 1st step is Medical. I didn't want my wife to have to go back in a third time, so we just went back home. I left a comment on the business page's  advertisement that verifies super cookies at $10 a gram for 2nd step dispensary. I asked in a comment why I was charged $15 instead of the correct amount of $12.50. What I got back was an obviously pre-composed, canned response from the apparent owner, Loren, explaining in a nutshell, that I was to blame for the issue. He absolved himself and his company of any responsibility whatsoever and projected it all back on me for not doing additional research and verifying the specials through multiple Avenues fact-checking. As a rational consumer, this didn't make any sense to me. Why would I be to blame for seeing an ad he had posted on his own business Page's profile? I didn't write the ad. I didn't mislead myself into believing false information. The information, in fact, was given to me by the most trusted page in all things cannabis, Leafly, and by the 2nd step Dispensary's own page. It clearly stated, which I can back up with visual evidence, that super cookies would be $10/gram at 2nd step dispensary. It's indisputable. The business owner, Loren, didn't like this very much. He responded several times to my comments on his business page's ad explaining that it was my fault for not going to "recreation station" to verify the special. This also didn't make sense to me because the name of the business isn't Recreation station, it's 2nd step dispensary. It says so on every piece of business related material they hand out. My receipt, my product label, the flyer they gave us with the menu, the Google hit, the Leafly, they all say 2nd step dispensary. Not Recreation station. I don't know what the heck "recreation station" is, but it's not where I just paid too much for this gram of super cookies.  He also tried to blame my wife for being part of some conspiracy where she was pretending she didn't know what the price was supposed to be. When, in fact, she wasn't aware of how much it was going to be. After going through all of this effort of trying to show Loren that he was falsely advertising and that I had been misled as a customer of his, he had the nerve to block me on Facebook and remove the post on which we were conversing. This guy, Loren, was a condescending, callous, narcissistic denialist who wouldn't offer one ounce of understanding for the issue HE caused. We are never going back here, and I encourage every one of you to do the same. Loren and his bullshit dispensary just lost several customers to Cherry City. read more

This place is amazing. They got me set up with my medical card and a grower and I had nothing but an amazing experience every single Time I was there, and that was often. The staff was amazing and knowledgeable, the selection is amazing and always has been, even in the "dry" season, they always had a good selection. They've never done me wrong at all and when something wasn't in their control, (prepackaged concentrates in sealed containers) they always would make good on any issue. It happened once with a concentrate that came in a tin, so they couldn't see the product without tampering with the seal. The shatter wasn't so much shatter anymore and they replaced it, no problem. They have a sign that advises you to please let them know of any issues so they can make good on them. This is a top notch place and I ALWAYS refer people there. This is a must when in Salem and surrounding cities. Knowledge, quality, selection, friendly staff, amazing deals and prices and it's super easy to get to from any direction. Thanks for being awesome 2nd Step!!! read more

This place is actually very good...one of the oldest, most established shops in the state. The owner is nothing but integrity, regardless of what some of the other non-recommended reviewers may lead you to believe. Loren was an early advocate of legalized medical, and helped push legalized rec sales as well. Super knowledgeable. Great selection, excellent knowledgeable staff, convenient location with both medical and rec sales and a clinic to boot. read more

This was absolutely the best dispensary I have ever been into. They have great prices and great selection. I use the 1st step clinic to get my card each year and the 2nd Step Dispensary for my Medical needs. They have great customer service, with very knowledgeable staff. Would never use another dispensary after finding this one. I recommend this dispensary to everyone. It is the best in Salem, and probably in Oregon. read more

This place is the best. With a very professional atmosphere and home-like feel. Wonderful products with a wide selection of medication options. Staff is very knowledgeable and always willing to take the time to answer any questions. they also have a full clinic next door with doctors' visits every month to become a patient or renew your current card! read more

This is by far the best dispensary in Salem, it's very clean and well kept. The staff is super friendly and knowledgeable about their products. They have the best selection of flower, and you gotta try the edibles! They also do a discount for out of towners, as well as for repeat patients. I will definitely be going back *hearts* read more

Budtenders are very helpful. Store is organized. They have a great selection. Prices are great too with all the deals going on. I would recommend the shatter from Artifact. Also, I have been buying tree from this place for over a year and they have the best. Thanks for everything! read more

The best place in town for marijuana! Staff are super friendly and helpful and have the best pre rolls in town. Rarely any wait time for product, but if you do wait, great conversations to follow. Best product in town for Indica's too. Will keep coming back! read more

I come here just about every day and I am still finding new things to try. Best dab selection and prices around town I have seen. The budtenders are always very friendly and always help me find what I am looking for. read more

Best place to buy bud hands down! I drive 15 minutes more often than I'd like to admit, just to buy one of their pre-rolls! Great bud, great people and atmosphere, great prices. Literally can't go wrong! read more

Favorite dispensary I come here for the incredible customer service, outstanding deals and cool plants! I can always find something for all my needs wether it's edibles, oil, flower or some nice bongs. read more

Great place to go great service everybody's willing to help you no matter what and get you exactly what you need! Great sugarfree pain medication edibles... read more

Love the wax I got some green dream wax and some prerolls! The budtender was very polite. I like the easy parking and the fact they care about the customer. read more

I have been a faithful customer for at least 2 years. Renewed my card at 1st Step twice and the dispensary has the best selection and prices for me. read more

Overall a great establishment with awesome knowledgeable staff and very high quality bud. Would definitely recommend to anyone and everyone!