Van Horn Insurance helped me insure my engagement ring within two days of receiving it. I called…read moremy regular auto and renters insurance bundle company first - they took forever and ended up recommending that I use someone else because it was a specialty property insurance policy. The people at Van Horn Insurance were so helpful and easy to work with. It only took one phone call and email back and forth to get it taken care of. It is such a relief to know that if my ring was ever lost, stolen or damaged, I can call Van Horn Insurance and be able to talk to someone on the phone immediately without waiting on hold at a call center. I will definitely be switching over to Van Horn for my homeowners insurance and any other future insurance needs.

From the owner: Being an independent insurance and financial services firm enables us to research many options from…read moredifferent and unique providers.

Show up to business and there business is more important. Customers are not that important. Sit…read moreand wait. No customer service. They do not try to get to know you.

I'd give it 0 stars. Horrible. Dropped my home insurance when I had to get insurance on my…read moreconstruction loan before my house was sold. For years I have been telling them to put rental car insurance on all my vehicles. Truck got totaled when I got side swiped and come to find out they never put it on my policy. They put it on my wife's van but not my truck. When I bought another truck I told them to put it on. They never did. This truck got into an accident and their authorized body shop had it for 13 months and 22 days. I get it back and it's still screwed and I can't drive it. Adjuster said it has to be towed to another body shop to fix all the problems, which could be months. This agency said they won't do crap for me though the staff was told to put rental policy on the truck. Now I can't take my kids to their doctor appointments or go to the VA for my appointments. Can't pick my kids up from school when their sick or anything since my wife works as I can't and am a disabled veteran. This agency said they won't do crap for me. Don't waste your time with this agency. Find a better one, or another company.

Allstate insurance refuses to pay claim. one of their insured hit my son in my pick up. The…read moreHighway Patrol came and determined that person was 100% at fault. But the insurance company said they do not go by what the law enforcement report said. They said he failed to do 'evasive maneuvers'. They hit son. The high patrol says they are at fault. Yet they refuse to pay. 'You are in good hands with Allstate'. DON'T BELIEVE IT!

I have been an Allstate customer for the past five years. The girls in the office are always…read morefriendly and helpful. They listen to my concerns and are always eager to help with any issues. I was involved in a little fender bender last year and they were extremely helpful throughout the entire claims process. I highly recommend the Cassidy Allstate office in Lugoff, SC. Go see them for all your insurance needs.

Patteson Insurance has helped me with health insurance for a few years. I can always count on them…read moreto make sure I meet enrollment deadlines and to help me choose the best plan. They make health insurance for self employed people much simpler! Thank You!

Patteson Insurance Agency really messed our health insurance up when it came to the re/enrollment…read moreperiod. I picked one policy & they put us in a different policy that was out of our price range. We thought we had insurance and when we needed to use it, there was none due to being deemed inactive for payment. The policy I chose was a zero dollar a month premium, $30 copay, and generics $17 and below. They told me they had no notes on me choosing the plan I chose, therefore i didn't....Well then please tell me how I remember all the specifics of the plan I clearly spoke to their office about? Now I have to wait until another month goes by until I can get coverage bc of their HUGE MISTAKE. Oh and I also chose a new insurance provider and had to stay on the phone for over an hour to get this straightened out. This process was ridiculously mind blowing. They all but accused me of lying and told me I did pick the policy they put me in, which is absolute nonsense bc I was so thrilled to actually get the plan I thought I was getting. Now everyone has issues and needs to see doctors and we're left without a bone bc of their mistake. I do not recommend this agency to anyone bc you're taking a chance with your health if you do business with them for health insurance needs. 0 rating for honesty and making things right for the client; 0 rating for not putting in the extra work to get me the plan I wanted and needed due to becoming unemployed; 0 rating for not believing me and for not helping me when I needed them most; I could say so much more but I'll leave it at this. A.H.

I don't know about this specific office- but this company as a whole is militantly incompetent. a…read moredriver insured by Acceptance crashed into us and it was a full 6 WEEKS before a claim was "accepted", even though I contacted them directly within the first week. They have been unreasonable, unresponsive, and simply rude on multiple occasions. The total loss department is a nightmare to deal with, and there isn't an avenue to speak with an actual adjuster, only the reps.

From the owner: For more than 50 years, your local Acceptance Insurance agents have been finding cheap car…read moreinsurance options for people just like you in Lugoff, South Carolina. Whether you're driving record is perfect or not, we've got flexible, customized options to fit your needs and your budget. The best part is we shop for you. We compare multiple insurance quotes for you. We provide you several affordable car insurance solutions - regardless if you have accidents, tickets, even a DUI. Our agents live where you live and offer more than just cheap auto coverage in Lugoff, South Carolina, we also have low-cost renters insurance, business insurance and more in Lugoff. For the cheapest car insurance, call your Acceptance Insurance.