It always amazes and pleasantly surprises me more than occasionally to get the owner ( Ms. Owens)…read moreto answer the phone. She solves my problems with honest solutions and when she isn't answering the phone her staff are polite and very helpful.

Best insurance agents I have ever had. They are so nice and always ask how you are doing. I would…read morerecommend then to anyone looking for insurance. I switched from state farm and saved a ton of money and got some amazing smiles to go along with my policy.

In May 2025 I purchased a homeowners policy with StateFarm, Denise Thomas office in Lexington SC…read more The policy was paid in full, but I cancelled it sept 1st. I requested the money back. It is almost the end of sept and no check. Lauren has been giving us the round around about this issue. "the check was mailed but maybe got lost". "I will request another check". To avoid future headaches, I will never deal with this office or State Farm ever again. I am expecting this check in October, or "call back if it doesn't arrive". Hopefully I will not have to take this matter any further.

I have been with State Farm for over 37 years now. They have never let me down. Denise and her…read moreteam are very professional and always willing to go the extra mile for me and my family. I highly recommend them if you are looking for any type of insurance.

Patteson Insurance has helped me with health insurance for a few years. I can always count on them…read moreto make sure I meet enrollment deadlines and to help me choose the best plan. They make health insurance for self employed people much simpler! Thank You!

Patteson Insurance Agency really messed our health insurance up when it came to the re/enrollment…read moreperiod. I picked one policy & they put us in a different policy that was out of our price range. We thought we had insurance and when we needed to use it, there was none due to being deemed inactive for payment. The policy I chose was a zero dollar a month premium, $30 copay, and generics $17 and below. They told me they had no notes on me choosing the plan I chose, therefore i didn't....Well then please tell me how I remember all the specifics of the plan I clearly spoke to their office about? Now I have to wait until another month goes by until I can get coverage bc of their HUGE MISTAKE. Oh and I also chose a new insurance provider and had to stay on the phone for over an hour to get this straightened out. This process was ridiculously mind blowing. They all but accused me of lying and told me I did pick the policy they put me in, which is absolute nonsense bc I was so thrilled to actually get the plan I thought I was getting. Now everyone has issues and needs to see doctors and we're left without a bone bc of their mistake. I do not recommend this agency to anyone bc you're taking a chance with your health if you do business with them for health insurance needs. 0 rating for honesty and making things right for the client; 0 rating for not putting in the extra work to get me the plan I wanted and needed due to becoming unemployed; 0 rating for not believing me and for not helping me when I needed them most; I could say so much more but I'll leave it at this. A.H.

Teric Hamilton is an absolute gem!…read more No calls goes unanswered, no stones left unturned, Hamilton goes above and beyond to help us and he always gets the job done. He's always working to make sure our family is protected and gives us the best scenario to meet our needs. We definitely recommend The Marion Hanna Insurance Agency!

People often give negative reviews, but I'm here to say the great thing about State Farm is that…read moreMr. Marion Hanna cares about his customers. I have a claim on my house; it is a huge claim, but when I need help, I can call Mr. Hanna, and he will get in contact with the upper management, and someone will call. If mr Hanna wanted, he could have just done nothing, but that's not his style because he genuinely cares for his clients. Again, Thanks, Mr. Hanna, and your staff at State Farm on Decker Blvd here in Columbia, SC

I have the best experience every time i have to change, add, ect with my insurance. Brady responds…read moreback right away and gets the job done in a split second! Very thankful for this team!

Show up to business and there business is more important. Customers are not that important. Sit…read moreand wait. No customer service. They do not try to get to know you.

I've been able to work with Thomas Peacock and all of the team over at Palmetto Insurance Group for…read moreseveral years in their capacity as employee benefit brokers. Thomas is always very responsive and his team is very competent. I would strongly recommend the services of Palmetto Insurance Group!

Palmetto Insurance Group is staffed with knowledgeable, experienced and very friendly agents and…read moresupport staff. I absolutely recommend them to all my friends and clients for financial planning but mostly for group medical, dental, life and worksite benefits. Thomas and Marjorie are the best in the business!

Great customer service, attention to detail and competitive prices. Would recommend again and…read more again.

Craig at Giles Insurance is a great agent that listens to your needs and finds the best company for…read moreyour insurance. I highly recommend Giles Insurance.

Always pleasant and available. Friendly experience every time I call. Thank you so much for all…read morethat you do.