No show and no response!…read more We used chris at Savvy transportation in the past a couple times and it was great. But a few weeks ago we reserved a ride to the airport, and after confirming the night before, we were ghosted the morning of. He was a no show and no response the morning of at 5 am as we scrambled to get an Uber at 5:30 and had to grab our car seat last minute to lug around Asia for three weeks. To this day I never received response. Luckily we planned to arrive 2.5 hours early (for extra time due to baby milk) but ended up being 2 hours early and barely got through screening in time to board.

Highly recommended. We booked Savvy Transportation for our…read moreLAX transportation. Although the flight got delayed 3 times, he could manage his schedules and picked us up on time,

Had a great experience with Tri Shuttle this past week! We needed to get to LAX from north Orange…read moreCounty and didn't want to take an Uber, deal with the hassle of driving/parking at the airport, or burden a family member with the stress of LAX. We decided to try Tri Shuttle after seeing the positive reviews, and we were glad we did! Unlike Uber, this is a small business, and so it's much easier to be in direct contact with your driver. Tien was our driver both ways. He was friendly, prompt, and a good driver. He texted to confirm our pickups both times, and when we were coming back, he had tracked our flight so he was ready to pick us up at the curb. Getting a rideshare pickup at the airport can be a big hassle, and you usually have to go to a separate area. Then you have to wait for your ride, which your driver may cancel for whatever reason. But with Tri Shuttle, you get picked up in Arrivals as if you're having a friend or family member pick you up. Their customer service and professionalism were excellent (if you use rideshare, you know those qualities can be REALLY hit-or-miss), giving us more peace of mind to enjoy our trip. Would certainly use again!

I had a great experience with this shuttle service during our recent trip to Disneyland. Traveling…read morewith my 18-month-old daughter can be stressful, but the entire process was smooth and reassuring from start to finish. Our drivers, Tien and Tony, were both professional, punctual, and incredibly kind. They made sure we were comfortable, helped with our luggage, and were especially patient and accommodating with my toddler. Their friendly attitude really made a difference after a long flight and busy park days. The vehicles were clean and well-maintained, and both pickups--at the airport and for our return trip--were right on time. It gave me peace of mind knowing we had reliable transportation, especially traveling alone with a young child. I truly appreciate the excellent service and would absolutely use this company again. Highly recommend to anyone traveling with family, especially with little ones!

We have used Hamid before and recommend him to all of our friends going to LAX. Ben has been the…read moregentleman picking us up and is very friendly, always on time, and the cars always fit everything comfortably. Reliable and well priced! He responds very quickly and keeps you updated with the car and driver. Thank you OC Shuttle!

Excellent car service from Orange County to LAX in the very early morning. The car service was then…read morewaiting for us at LAX to bring us home. Prompt and polite service. I can highly recommend them.

Well we made it to/from LAX alive and in time. I will say John was communicative and let us know…read morehow and where to meet, and let us know when he was on his way and if there were any delays. Otherwise, his driving was a little scary; we were picked up not super early in the morning (between 9-11am), but he looked like he was struggling and swerved 2-3 times to stay in his lane. The van was also pretty filthy on the inside; there were nut shells on the floor and didn't seemed it was cleaned for several weeks. I would not recommend especially if your family has any food or pet allergies.

Some things to note in case it's a dealbreaker for your specific situation!…read more - The customer service line doesn't really feel 24/7. For example, I've called in regard to two different booked trips in the past month and only ever got through to someone once (out of about 6 calls total and one unanswered text). - They tend to switch drivers day of trip due to availability and timing which I can totally understand but if you're someone who gets anxious about switch ups like that - just something to note. - There isn't really a way to modify or cancel a trip reservation easily off their website. You'd have to call but as I've mentioned, it was tough getting in touch. However! The little chat function on the website worked pretty quick and they were responsive at first in helping. Then I got ghosted mid-convo bc I think whoever on the other side thought I was done with my questions/asks. - There is a 5% cancellation fee due to the company's bank? This is regardless of time before trip. There are other reputable car service companies that give full refunds for cancellations as long as it's at least an hour before reserved time. This company is cheaper than the ones I'm thinking of so there is balance there! But can get complicated, if like me, you're booking for business trip which is an expense but hard to expense a cancellation fee on top of a different res elsewhere. But also, I had one experience where there wasn't any issues with pick up other than the driver switch which had us confused momentarily. We got over it fast and was nothing but a hiccup! But again, if you're sensitive about things like that - just something to be aware of so that nobody is surprised.

Upon recommendation from a cruise enthusiast community, we booked Xpress Shuttles for a cruise out…read moreof San Pedro, picking us up at Orange County International airport. The reservation process was easy and Leah was helpful and very responsive. Communication from the driver (Katrina, outstanding by the way) the day prior and the morning of the pick up was timely and we got to the cruise port in excellent time. I definitely recommend Xpress and will use them again when flying into the LA/OC area.

This is the third time we used their services. Amazing. Our driver (Katrina) got us to the…read moreairport and home from the airport on time. She is amazing. Thank you so much for the trip.

We used to utilize In Style Transportation for every trip and always appreciated their punctuality…read more However our last drive to the airport was unsettling to say the least. Our driver, John, was revealing identities and residence locations of other clients within the company as though it were casual conversation on the drive. We were uncomfortable hearing private information including locations of other clients and tried to redirect the conversation. John repeatedly cut us off while talking, multiple times, to continue discussing details about other clients of the company. He also told us we caught him on a good day and that was why he was carrying our luggage out of the vehicle and off the curb. John was casually disrespectful by interrupting our private conversation as well only to discuss what was interesting to him, and even when we responded, he ignored us and continued talking in a manner than seemed only to amuse himself. A quiet and professional drive is what we had hoped for. John's insistence about revealing other clients' identities among other details, along with being very casual to interrupt our private discussions with random thoughts that would come into his head made us feel differently about In Style. We asked for a supervisor to call us to discuss our ride, but we were never contacted. Steven our driver back from the airport, on the other hand, was very professional and courteous.

I have been using InStyle since 2016 and they have never ever wavered in their professionalism!…read more They show up on time, their cars are always immaculate and their drivers are excellent. Nancy, the wonderful lady who takes my reservations, is highly efficient and precise! 10/10 on every level; they set the benchmark for a quality service!

I found this company on Yelp Ir was super easy to book and…read moreget reservation confirmation. Driver was on time and got us to LAX without delay. I would use they again.

They were on time and ir was easy to communicate nuisances of our pickup from LAX. It is costly…read morefrom Costa Mesa to LAX but it's a long way and better than leaving a car long term at LAX.

Great experience! I booked with Sunny last minute, after having a disaster of a booking experience…read morewith another limo service. We found Sunny's Transportation services on Yelp and used him for my daughter's prom. He was 1) very responsive 2) had a very easy booking process 3) made me feel comfortable transporting my kid(s) and provided updates along the way. He arrived on time, was professional and made sure they arrived to their locations in a timely manner. Will definitely use him again!

We've used Sunny's Transportation multiple times for rides between John Wayne Airport (SNA) and our…read morehotel in Anaheim, and they've been excellent every single time. The drivers are always on time, friendly, and professional, and the vehicles are spotless and comfortable. What really stands out is the level of care they show for my family. Rosie and Sanjay go above and beyond to ensure everyone is comfortable and everything runs smoothly, from pickup to drop-off. Communication is clear and prompt, and we always feel taken care of. It's such a relief to have a company we can count on when traveling. We'll continue to use Sunny's Transportation for all our Anaheim trips and highly recommend them to anyone looking for a reliable, family-friendly shuttle service!

We used Johnny's for a recent round trip for our party of 6 and about 12 full sized bags…read more We went to/from LAX. Their communication was excellent and the van was large and spacious. We didn't have to worry about a thing. They simply showed up on time and got us where we needed to be without any concern. Will definitely use them again.

Our group of 12 used them from OC to LAX. We had perfect service getting to the airport and coming…read moreback from the airport. They were very caring and professional. We will definitely be using them again.

Absolutely love using this service! Rich and his team always provide excellent service and go above…read moreand beyond. Most recently, I needed to use the service for a pick up from UCLA to home for my baby Bruin who wanted to come home for the Halloween weekend. While I easily could have went with Uber, Rich gave me an incredible deal that came out to the same as Uber. Our driver was Harry. Not only was he amazing, but he was completely reliable and most importantly safe. The car was spacious enough for my Bruin to bring home laundry to do at home. So if you have a college student who needs to arrange a ride home, Happy Shuttle is definitely the place to call. They continue to exceed expectations and their prices are affordable. Will definitely be using them again!

We booked this service because of all the five-star reviews, but our experience was the exact…read moreopposite. For our roundtrip airport transport, we confirmed twice over the phone that we needed a rear-facing car seat and a vehicle that could fit five passengers with luggage. The driver showed up without the correct car seat, and the car was too small for our bags. When we brought this up, we were told the driver "forgot." This created a stressful and unsafe ride for our baby. On our return ride, the same driver was over 20 minutes late, joked on the phone that "no one's coming," and when we asked for an ETA, gave no clear answer. When my elderly father expressed frustration, the driver threatened to leave us at the airport. This was deeply unsettling--especially since the driver knew our home address. After the trip, I spoke with Rich (the manager), who acknowledged both incidents were unacceptable and promised a refund and a free ride to make it right. Neither happened. It's not about the money--it's the principle. The broken promises and continued lack of follow-through make me feel we were lied to just to de-escalate the situation. I don't take writing negative reviews lightly, but this experience was unacceptable. This company may have good ratings, but if something goes wrong, you're on your own. I would not trust them again--especially if you're traveling with children.