I worked with Allison on getting my business's awnings replaced. She quoted 4- 6 weeks. They came in 3 weeks. The metal frame was all re-painted and looked brand new. 5 stars. read more

I LOVE MY AWNING! I would 10/10 recommend using Thatcher Oaks. They gave me exactly what I wanted and it looks amazing. Better than I could have expected. Very professional and helpful as well read more

After calling in three awning companies to get estimates, there was no comparison to Thatcher Oaks. One of the companies never got back to us with a price. The other one lists a Chicago address, but is actually located in Indiana! The Thatcher Oaks staff was professsional. They worked with us on colors, graphics, and even helped us obtain a permit. We love our awnings and would recommend Thatcher Oaks to anyone. read more

My current experience with this company is less than desirable. We have "TO" awnings manufactured & installed in 1980". With the onset of window replacement requiring complete removal and replacement fathered contacting company for a quote including cleaning. This adventure began 6/12//2012. Coleen "TO", Roselle, IL 630-529-6464 explained they did not provide cleaning service "just yet" however this was in the "works". Rodney would call 6/26/2012 with Quote or schedule appointment. "TO" would be providing service after 8/1/2012. We continually called and was told there would be a return call to schedule and appointment...this was never realized. 4/16/2013 began the process again as we were ready to proceed with window replacements. When calling I was informed the company had split now in Burr Ridge. Per Karen she or Coleen would be contacting me to schedule an appointment. 4/26/2013 Karen repeated the same saga, again this was not realized. 5/6/2013 Karen set 5/16/2013 appointment @ 1:00 PM with Russ, again this was not realized. In general Karen never remembered who I was nor what was needed. I don't believe this company no employees have a clue as to how to conduct business. 5/15/2013 I called at 1:15 PM checking on status, Karen stated would call me back in a few minutes, again this was not realized. 2:15 PM I with a follow-up call speaking to Rodney, who was most defensive. Did not have a clue what I was talking about, stated there was not an appointment, gave a "song n' dance" becoming indigent and chastising explaining how busy they were blah, blah, blah! He did not offer an apology and became increasingly condescending. Behavior such as this is abhorrently poor business at best. Rightfully I did begin to raise the tone of the conversation. All in all he stated he could be at my home in 20 minutes and provide a quote however did not think he wanted to do business with me. WHAT? Precipitating my no longer retaining patience and understanding. Rodney's arrogantly deliberate lack of Customer Service is inexcusable and not to be tolerated. Therefore as I repeatedly expressed to Rodney I would be presenting this review, he continued in his caustic manner apparently did not care. Ultimately stating I did not want to do business with him nor this company. Let it be known this is my first review of any experience. Any and all perspective Thatcher Oaks customer should be aware. read more

After an exhaustive search for a company to make my custom race horse barn awnings, I decided on Thatcher Oaks. WOW. I had an image in my head and I have to say that they very much surpassed anything I could have imagined. I am constantly getting compliments on how professional and beautiful my barn looks. My barn went from nice to....a stand out. My husband always says..it costs 10% more to go first class...if you want o go first class and get noticed, this is definitely the company. As a side note, the staff was amazing to work with and addressed all of my questions and put together something I am very proud of...thx Thatcher Oaks ! read more

I am really happy with my new Awning and with this company. I thought it was too big of a project to order by mail, sight unseen, and then who was I going to get to install it? Thatcher Awnings is right in Elmhurst; I went to their showroom and saw before I bought. They came out with samples of colors and patterns so I could see which looked best against the brick of my house. They measured and made a beautiful custom-fit awning and installed it. All I have to do is push a button to roll the awning out. I have had several skin cancers removed, but now I can go out and enjoy my back yard again. I highly recommend this company, their service was great and the price was too. read more

Thatcher Oaks was not only helpful, but had creative ideas. The staff and sales people are friendly and make sure you get all the information you need to make an educated decision. I have only the highest regard for this organization. Customized service at its best. read more

horrible, shady, creeps. they've held our money and said there's nothing we can do about our order. they'll get to it when they do, and meanwhile, we are stuck. it's too late to get it somewhere else as we'll have to shell out more money and they have taken our deposit. dishonest people. avoid.. i'd go with different companies, such as chesterfield, or any other company for that matter. read more

We love our awnings that we purchased years ago and in fact we just ordered more for another part of our building! Their salesman came with a few of his own ideas to make mine work even better. I loved the drawings that showed me exactly how they would look over our windows, it really helped me make logo placement so much easier. Great company to work with, quality material and workmanship so eager to get my brand new awnings! Definitely would suggest using them for your building. read more

We are very happy with the Canopy installed over the walkway to our condominium building. I am on the board and it was an easy decision. We looked at the work Thatcher Oaks has done for other buildings in our neighborhood, they are consistently sturdy and well-made. Their sales rep answered all our questions, and had some suggestions of her own based on the many jobs they have done. This was a big decision and an important investment in our building. We went with the best! read more

Wow! I recently had an awning installed by Thatcher Oaks. I was more pleased than I ever imagined. They were timely, professional and their work is flawless. Jim worked with me to come up with a design and awning that would work best for my building. I am planning on having them install an awning at my other building read more