Date of service Jan 03, 2022 My serpentine belt fell off…read morearound 8:30 pm Jan 02 during our trip over to Birmingham, AL. I was able to make it to a shell gas station n the outskirts of Pell City. Allstate roadside assistance could only find one company in their list willing to tow us 3.2 miles to a local garage in Pell City. They wanted $499, $399 after my $100 insurance credit. It took them nearly 3 hours just to find that as an only option... I declined that insanity and we decided to stay in a powerless vehicle overnight wrapped in moving blankets. It was snowing and dropped to 31 degrees that night. I submitted another request to Allstate at 5:50 am for a tow request hoping it would be less money and faster during normal hours. 1.5 hours goes by and I receive another message saying due to labor shortages in the area they were having a hard time locating a towing company. We were on a deadline to pickup furniture and return to our home in Georgia. I figured I would take it upon myself to find a towing company. I did a simple online search for towing companies near me and up popped Twin Creeks Towing. I called and spoke to a man who said he could have a tow truck out to me in 30 minutes for $75. Sure enough the tow truck shows up in 35 minutes after a call from their driver giving me the eta. I couldn't find a garage to get me in that day for repair. The tow truck driver said he knew a fantastic garage a couple blocks away from where I was originally taking it and they could likely get me in due to how efficient they are. Sure enough Express Oil Change & Tire Engineers on Martin St said they could get me in that day. Our tow truck driver even dropped us off a block away at Enterprise rental since it was the direction he was heading. A fantastic experience with Twin Creeks, above and beyond customer care, inexpensive, and fast. I can't praise them enough for how much time and money they saved me having to stay another night to repair my Honda truck, meals, etc. I tipped our tow driver extremely well for all he did.

Josh from Twin Creeks saved the day! My first five minutes ever in Alabama and I lock myself out…read moreof my rental car. He was super fast getting to me, saving my keys, and we had a good laugh. Thanks Josh!

That deal may cost you in the long run!!! My son used them 3 times. 1st carried his truck to Leeds…read moreto get transmission work. The transmission shop wanted 2500 more to do the rebuild than AAMCO. 2nd time Brought the truck back home from Leeds. The truck was loaded backwards. So when it got home, the wind got behind the fuel fill cover and blew it off. ($250.00) to replace color matched. 3rd time to carry the truck to AAMCO was loaded while still in gear. I got the transmission is bad, but my yard wasn't.. Whatever method was used to offload the truck at AAMCO bent and gouged the driveshaft. (I have Pics) So far, The truck's transmission has been fixed and now going on the 3rd week waiting on a driveshaft that has been ordered to replace the damaged one. I have an estimated shipping time for a driveshaft and could get it overnighted, but its not my place to order the driveshaft that negligence broke. If the replacement driveshaft is not here by the end of the week, I will order one so (1) the truck will be fixed and (2) It can be moved out of AAMCO's way as they are crowded. Then I will be forced to go to small claims court.

From the owner: -24 hour towing and roadside assistance !! read more

Had a car towed to their lot, was going to pick it up the next day. Called that evening before they…read moreclosed to know how much. Was informed it would be 350$ for the next day. Got there the next day around lunch only to be informed the rage jumped to 400$. The lack of any posted rates make me extremely concerned at how flexible those rates might be. Just glad I thought ahead to them screwing us over and brought an extra 50$ from the bank.

The best of the best! ABC Towing goes above and beyond for all of their customers. I highly…read morerecommend them for all of your towing needs.

This was on Memorial Day! We live on a dirt road out in…read morePell City and after all that rain my wife's Mercury got stuck like chuck! Me and my old man spent hours digging that land whale out to no avail. We swallowed our pride and started calling wreckers. Hank's was the only one who picked up! The nice lady asked a couple questions about the situation and not 20 minutes later Nathan pulled up ready to go! He had that sucker pulled out in no time! I'm always gonna call Hank's Towing from now on and ask for Nathan.

I locked my keys in my car when I parked at work. Hank's towing was easy to reach. Came to my work…read morepromptly and unlocked my vehicle within 5 mins. The tow truck driver was pleasant and encouraging. I have nothing negative to state about the experience. The driver was kind and made my day a little less stressful. I would use this company again.

An America Flag hanging outside this business has been hanging in an inverted position for over a…read moreweek. An article was written featuring the owner about three months ago. There was an excerpt which the owner was a veteran of the United States. In fact, the article very passionately described the flag in the wind. The owner had also stated there has been a recent serious illness. So, why isn't someone assisting the owner and veteran either restoring the honor to the flag by putting it upright or removing it altogether. Sometimes a "no service is better than a disservice. And never more so than when displaying the Stars and Stripes to gracefully regard that flag was the "one nation under God for which it should ALWAYS stand Perhaps its an oversight and unintended. Just checking concerned that unintended may became synonymous unattended, and set a precedence where a constitution to free speech becomes "upside down" Just an observation. GOD BLESS AMERICA. The flag at the place of business had been restored to show the Stars and Stripes in their honorable untended upright position. For the sake of what everyone practicing the Golden Rule, and giving the benefit of the doubt, perhaps there were more pressing matters and it simply went unnoticed. It could happen to the best of us. If only more people could be practice that Golden Rule that so closely represents the America flag and the country of the land of free not to be persecuted for beliefs. So, thank you. Anyway, that probably wasn't so hard after all, huh?

My son slid into a ditch just off I-20 on New Years Eve so I called Matt and he arrived about 20…read moreminutes later and got him pulled out. The quick response and reasonable cost on a holiday night was greatly appreciated.

Awesome people that work hard and have great equipment to help you get moving.you call and they get…read moremoving and your not waiting all day .

Overcharged for a simple pick up and made it extremely difficult to pick up while charging storage…read morefees.

My daughter's 2011 Rav4 needed rear brakes. She came to visit from Atlanta so I told her I would…read moretake care of it. Based off reviews, I made an appointment here and brought it in. I was there at 8:00am sharp. The mechanic and parts were not here yet, so I had to wait a bit. The brake rotors arrived, but not the pads, so they had to be ordered and a little more wait. Still finished within a couple hours. The price was a little more than Zi thought he quoted, but not a big deal Would come here again.

I'm not sure that I will exactly recommend Scott. He was very accommodating years ago, but his word…read moreand dependability has diminished over the years. He installed a new starter on my vehicle and told me that it had a lifetime warranty. That was not true. He told me to call the vendor where he purchased it from and they would be able to honor the warranty once I give his business name. That was not accurate. He also told me that he could find nothing wrong with my Infiniti and made me pay for a full inspection. Turns out, I found out that I needed a fuel pump. I gave him grace for a while, but was disappointed when he did not honor that lifetime warranty and he was unbothered about it. @Terri, this further confirms your lack of integrity or care for your customers due to this account being under my maiden name.

Had a car painted here. Accidentally backed into another car. Workmanship was excellent and done…read morein a timely manner. The vehicle came back looking like I never backed into something. If I ever do that again, will definitely bring it here.

How are they supposed to be "Anytime" towing and they're closed when you need them. Terrible serviceread more

Excellent communication. On time. Had a blown tire on I-65. Got me fixed up and back on the road…read morevery quickly. Excellent group and company. My spare donut was flat so had to tow. Excellent.