My insurance told me I had to wait an hour for a tow. That hour turned into two and then three. I…read morecanceled my request and called King Boyz, and Champ was hooking my car up and raising it in his flat bed trailer almost thirty minutes later. He was very friendly the entire time.. I'll use King Boyz from here on out, and refer only to them when asked

The dispatch office was Courteous, kind, patient, and understanding. Tameka did a wonderful job…read moremaking me feel confident and safe til help arrived. KC the driver did a great job securing my vehicle and dropping it off with a problem. I'm grateful for their team, staff, and service. Did I fail to mention they also had the most affordable quote? Well they blew me mind with best price and best service. I hope to never need a tow service again but if I do, I'm saving their number in my phone for quick service. Thank you again

Arrived in under 30 minutes. fast and efficient and even let me ride to where the truck needed to…read morebe towed. Can't beat the price. I was facing the wrong way in a ditch and he had me out in about five minutes.

Reached out to get a tow & was given a very good price. Was told truck would be there in one…read morehour... One hour was actually almost FOUR. I requested a picture of the vehicle at the drop off location before making payment. I finally received that picture TWO hours later (35 minutes between PU & DO Locations). My phone is BLOWN up for the next 10 minutes saying if I do not make my payment they will hold my vehicle and return after payment is made with an additional charge... I totally things happen and get delayed, no problem. All I ask is that it be communicated to the client... Then to bombard me with text messages and phone calls because the payment hasn't been made within 10 minutes of Proof of Delivery (Almost 4 hours after the time it should've been...). Unfortunately as good as a price as they offer, customer service skills are far too poor to use again

don't normally deal with automotive issues and was unsure of how to handle the problem I had. The…read morephone representative was helpful and professional. Randy arrived 30 minutes after call placed, and did terrific job maneuvering and loading my car onto the trailer as well as endured my questions and indecision about my situation. I really appreciate his help and have no criticisms about the people, service, or price

Weil Wrecker was extremely helpful when I called regarding a vehicle I needed to locate. There was…read moreconstruction with roadwork signs that led me to believe I could not get to the lot they directed me to. Stopped by this location for clarification and they happily assisted me. Once I arrived to the correct location, the young lady working the window got me squared away and a gentleman led me through the gate and to the vehicle. Quick, easy, helpful, friendly.

Date of service Jan 03, 2022 My serpentine belt fell off…read morearound 8:30 pm Jan 02 during our trip over to Birmingham, AL. I was able to make it to a shell gas station n the outskirts of Pell City. Allstate roadside assistance could only find one company in their list willing to tow us 3.2 miles to a local garage in Pell City. They wanted $499, $399 after my $100 insurance credit. It took them nearly 3 hours just to find that as an only option... I declined that insanity and we decided to stay in a powerless vehicle overnight wrapped in moving blankets. It was snowing and dropped to 31 degrees that night. I submitted another request to Allstate at 5:50 am for a tow request hoping it would be less money and faster during normal hours. 1.5 hours goes by and I receive another message saying due to labor shortages in the area they were having a hard time locating a towing company. We were on a deadline to pickup furniture and return to our home in Georgia. I figured I would take it upon myself to find a towing company. I did a simple online search for towing companies near me and up popped Twin Creeks Towing. I called and spoke to a man who said he could have a tow truck out to me in 30 minutes for $75. Sure enough the tow truck shows up in 35 minutes after a call from their driver giving me the eta. I couldn't find a garage to get me in that day for repair. The tow truck driver said he knew a fantastic garage a couple blocks away from where I was originally taking it and they could likely get me in due to how efficient they are. Sure enough Express Oil Change & Tire Engineers on Martin St said they could get me in that day. Our tow truck driver even dropped us off a block away at Enterprise rental since it was the direction he was heading. A fantastic experience with Twin Creeks, above and beyond customer care, inexpensive, and fast. I can't praise them enough for how much time and money they saved me having to stay another night to repair my Honda truck, meals, etc. I tipped our tow driver extremely well for all he did.

Josh from Twin Creeks saved the day! My first five minutes ever in Alabama and I lock myself out…read moreof my rental car. He was super fast getting to me, saving my keys, and we had a good laugh. Thanks Josh!

So, my 2019 Honda CR-V would not start when I was in Forestdale so I called AAA…read more In the 11 years I have been with AAA, I have only called 3-4 times. They connect me with Absolute Towing who gives me a time of about an hour After a little while, The actual tow driver calls and says he will be at my location in about 15-20 minutes. 40 minutes later, I call him back. Oh, sorry, I had to pick up a tow on the side of the expressway. They take higher priority because of safety. Look, I was pissed. If you had to take another tow, then call and tell me. Don't leave me hanging. It was 98 degrees outside and I was sitting outside waiting! He showed up about 30 minutes later. The entire time was about 2 hours and ten minutes. He did a good job hooking up the car, he got it to the dealer and unloaded without a problem.

Jimmy, the owner, tells you he will call back w/ no intentions of doing so. I followed up w/him…read moretwice. They overcharged me for a AAA tow - over 100 miles - my GPS showed the mileage from my spot on the highway - theirs said more (of course) even though they couldn't find me based on thiers!? Driver left my sons car unlocked at the garage at night - even though there was a drop box right on the front door and we asked them about it when the dispatcher called me for payment. Which should have been collected earlier - not when I am driving on the highway! Don't let AAA dispatch this towing company - they are not dependable and dishonest!

John is a lifesaver. My wife and I were traveling, and ended up in a car accident, effectively…read moreending our vacation. He responded to the accident quickly and efficiently, getting our car out of the road. The morning after the accident, he picked us up from our hotel and took us to our car so we could empty it out. Then he gave us a ride to the airport so we could fly home. He was wonderful.

While I was at work, my tire went flat. I called Towing 4 U and he came to my rescue!! It was quick…read moreand easy and one of the more reasonably priced towing services I've ever used! I will definitely be calling him again in the future!

Staff was very kind and friendly. They sent a truck right after I called so I did not have to wait…read morelong at all. Great service

Had a flat and needed a tow late afternoon on a a Sunday. Great customer service and didn't charge…read morean astronomical price. Highly recommend.

Tow Monkey was readily available and there on the spot less than 45 minutes of me calling them…read more Great service and my car is home safely.

The call service was helpful. They picked up my truck in a timely manner. They sent me text…read moremessages and pictures and notified me when they dropped it off. Fair price.