i had been a patient for many years. Lots of changes have occurred in the last few years. The…read morepractice seems to be too overwhelmed to give patients adequat care like they once did. They have several providers but most are not doctors. One visit I waited "hours" past my appointment time to see the provider to get my lab results.. They never bothered to call and inform me that there was going to be a delay. I sat and waited and was made to feel like my time didn't matter. I have been prescribed medications that I am allergic to at least twice. One provider sent the wrong medication to the pharmacy 3x and each time it was wrong. Three times we paid for the wrong medication. I had been taking it for years, and I feel there was no excuse for the screw ups! The owner of the practice, a doctor, prescribed medication for me that should never been prescribed for a Type 1 Diabetic. The insert from the pharmaceutical company, plainly states for Type 2 diabetic patients. The office staff are very rude and unprofessional. They do not relay messages in a timely manner. They talk over you instead of listening when you have a problem. Recently, one of the office staff even insulted me without cause, instead of being helpful. I had a medical condition that has been overlooked for years, and the one provider that cared left 3 or 4 years ago. She was the best doctor in the place. She cared and that's more than I can say about most of them. Their mistakes have been too many. Their mistakes have put my health and life in jeopard! They use computers to document your visits and health, but still don't read your chart to see your allergies & health issues before prescribing. when I finally stood up for myself about a staff member, it was never addressed. Instead they sent a letter telling me they would no longer provide services to me. Which was fine because, I had already fired them as my health care providers, and had already found a new doctor. The doctor who owns the practice cares more about the mighty dollar, his fancy cars, lavish vacations, and opening up more locations and extending the services they offer, instead of taking care of their patients that have been with them for 20+ years.

I am about a 20 year patient with Prestige, maybe more. Last year in 2024, I had a normal sick…read morevisit, pre paid my co-pay, which is what happens every time I go there, and was seen by a doctor. Time goes on and I receive a letter that I owe them an additional $25.00 which was incorrect. I was advised to call insurance. I did, and insurance advised me that Prestige has to deal with it. I pass that information to Prestige and nothing progressed from there. Today, I was sick and went to Prestige, Jasper location. They tell me I have a charge on my account and refuse to see me unless I pay it. I explained the situation. They didn't care, demanded $25 or no service. They could see where I had called in to try to correct the problem to them but blamed me that it was unresolved and refused service unless I gave them more money for a coding error they made. I asked to speak with someone. This person showed zero compassion that I was sick, told me the bill is going to collections, and that it was my problem to fix. I left sick with a bill going to collections when I did absolutely nothing wrong and have never not paid a co payment in full prior to every visit.

I came in as a walk-in and only had to wait six minutes or so till I was sat at a pedicure chair. I…read moreopted for the hot stone pedi. I love that each chair gets a fresh liner in the bowl to ensure nothing is transmitted from one client to the next. She was very attentive and took her time with my nails. I love how personable the staff is, especially Tony, the owner. This is the only place I'll go in Jasper because I trust them with my feet. The salon is clean and open. The lighting is bright and the massage chairs are a huge plus. Even for a petite person, I can take advantage of the chair without being uncomfortable in the seat. The hot stone pedi was $54+ tip and it was well worth it. For people planning to go, I recommend tipping in cash.

What a wonderful experience, I dont normally frequent these types of services but Sammy, was an…read moreexceptional nail tech. Very professional service, that will leave you feeling renewed and refreshed. I will definitely be back soon.

Heavenly Hands Salon is comfortable and Rebecca is very knowledgeable! Great conversation and a…read moregreat hair, spa, or massage treatment!

I had a wonderful Swedish massage by Hayden. He clearly knew what he was doing and was very…read moreprofessional throughout. Highly recommend!

I do bodywork and reiki work, and I have to say Hayden gave me one of the best massages I have ever…read morehad. I had driven 10 hours straight, so my hips and low back were a mess. He was extremely professional and his hands were like magic. I slept like a baby afterwards! If you are looking for a massage in Atlanta, I would highly recommend Hayden.

Got my nails done 7 hours ago and they've already broken off and chipping, i usually love them but…read morei had 2 nails chip and had to file my thumb down when i got home because it chipped, then my pinky is practically falling off.

My mom and I have been going to this location, for pedicures, for 2 years and the service has…read moredeclined drastically!!! The staff has changed (except for the owner. We use to see Bill, he was awesome). Most importantly, they are not cleaning and sanitizing their equipment!!!!! The pedicures the last two times we went have been terrible, yet the price has increased for less services provided. Today was the last time we will go there, very disappointed!!

I had 3 appointments in the same week cancelled and for 1 appointment no one called in advance, so…read moreI wasted my time and my gas showing up for nothing. Don't waste your time booking an appointment at this location because it will probably be cancelled. And, since I had similar experiences at the Johns Creek location which is owned by the same person, I suggest you avoid them as well.

Facial was awesome! Loved every minute of it…read more Front desk was awful! While I was sitting waiting for the esthetician, I was in the "Quiet Room" attempting to relax while the front desk staff sat not 10 yards away laughing and loudly gossiping. They messed up at check out and I had to go back for them to correct my payment.