Rusty is extremely knowledgeable and provides professional, dependable service. Reasonably priced…read more Highly recommend!

From the owner: We are a small locally owned business operating since 1966! We are efficient, on-site, and in…read moredirect connection with our clients and community face to face. We don’t just get rid of pests we keep them from returning.

Joel was amazing, very kind,courteous, punctual, and highly knowledgeable on my bug issues. Thank…read moreyou Joel! Highly recommend!

When looking for a pest solution, there is no more frustrating time. I wanna extend my gratitude…read moreand sincere thanks to Joel. He did an outstanding job and most of all took in consideration of our family household, consisting of two dogs and two children under two with top notch equipment And the personality to fit it. We were nothing but impressed. However, the most important thing is we no longer have the mice that were escaping the cold to get into the heat as well as for the past two years at our old house. Than you!

They are the best pest service I have had. Very dependable and they took care of my wasp and ant…read moreproblems . I highly recommend them.

Absolutely horrible I've never endured such horrible service. completely designed to pitch sales…read moreinstead of actually taking care of pests! Derogatory remarks were made to my wife and I with no apology or resolution except to cancel our policy and loose out for our initial payment! Not only were the techs and inspectors rude and neglectful we still have spiders and no refund!

This company will sell you expensive service not requested and not needed, expecially if you are…read moreover 65 and/or new to the area. I do not recommend them. I phoned Terminix in early July 2023 because I needed a one and done termite treatment and because I was hearing noises in the attic. They sent someone out promptly to inspect and advised that I had rats in the attic and that they could chew the electrical wiring if not dealt with. The inspector recommended a special insulation, something called inclusion and also the termite treatment. Since I had my home on the market in a hot market, I requested they perform the work as soon as possible. They required the intire approimate $8,000.00 UP FRONT before they would order the work, saying it would take three weeks to obtain the insulation. That was the first statement that turned out to be not true. Oh and they had a mobile device with a contract for me to sign: 71 pages on a small 3-7 movile device.... after three days they showed up with the insulation and proceeded to blow it into the ceiling. They did get rid of the rats while I was there, but they put their foot through the ceiling when I asked the to come back to clean the the mess in a closet. For almost $4,000 I thought they should have cleaned up the insulation that came through the ceiling and should have put down plastic over the hole before they began blowing in the insulation. They did not do the "inclusion" and that money was refunded promptly, but I signed a sales contract the day they put their foot through the ceiling and they would or could not fix the ceiling! Told me to get a contractor to fix it myself, which I did. I had to file a case in small claims court to get them to reimburse me for the ceiling and that happened three months later! Trouble is the one and done termite treatment i requested is not what they sold me! A 12 month service contract was not what I asked for. I had a FOR SALE sign in my front yard and the contract read a 12 month service contract! Not acceptable at all! I moved out in late July, do not own the property and yet Terminix has continued to bill ME for the service. I have phoned billing several times without resolution. First they would not send me invoices, then they sent an invoice and advised that I was paid up through Feb 2024. But they keep billing me! Once again I phoned and explained that I do not own the property and will not send me an invoice. They continued to access the property and bill me and I paid the amount "in full" and still the continue to bill me.

Abysmal customer service compounded with bait and switch pricing services. Cancelled service when…read moremoving and they created fictitious charges after confirming my account was paid in full and closed out. Customer service confirmed closure of account and then attempted to come back to charge for services allegedly performed 4-5 months earlier. Did not respond to requests for information or clarity as promised and could not even confirm my services had been cancelled. Avoid utilizing this company at all costs due to poor service and deceptive pricing.

Extremely Disappointed After 8 Years of Loyalty - Avoid This Company!…read more I've been a loyal customer of Home Team Pest Defense for over 8 years, but the service I've received over the past year has been nothing short of unacceptable. Despite multiple calls for help with an ant infestation in my home--three separate visits--I still have a serious ant problem. Out of frustration, I hired a different pest control company who immediately identified the issue: my property has tons of ants outside, and it's clear it hasn't been treated properly--if at all. What's worse? I called Home Team to give them a chance to make things right. I was told a manager would call me back. It's now been three days, and I've heard nothing. When I called again to cancel my service and request a refund, I was told they don't offer refunds--even after their repeated failures to resolve the issue. It's clear that Home Team Pest Defense doesn't care about their loyal customers or providing effective pest control. They don't return calls, don't resolve problems, and certainly don't take accountability for their poor service. If you're considering using this company, do yourself a favor and look elsewhere. You deserve a pest control service that actually delivers results and respects your time and money.