I stayed one night at the Best Western Plus Sand Bass. If this hotel was in a larger city, say…read moreNorman, OKC, or Edmond, I would give it 2 stars. But, given the other options in Madill, it gets 3 stars.
We went to check in at noon and were told that while our room was ready, to get in early would cost a $29.99 fee. This was very annoying, given that the room was prepared. So, we checked in, and came back later. I know the 3 pm check in time was very clearly displayed, but I feel like it's nice customer service to let travelers in if the rooms are available. I've been at many hotels that follow this practice, and it demonstrates goodwill on the part of the innkeeper.
When we finally checked in, I was greeted by a large room. The double bed room had a couch, a desk, and a lot of empty space. It was a very nice sized room, far larger than I was expecting. The bathroom, on the other hand, was about as small as it could be. There was maybe an inch or 2 clearance when shutting the door between the door and the toilet. The pressure in the shower was good, and it didn't take long to heat up. A fine hotel shower.
The room took way too long to cool down. As in, several hours. I generally like a room cold, around 65, and I don't think it reached that during my time at the Best Western. When I awoke, after the AC had been on full blast since I arrived in the room the afternoon before, it was still only at 67. So, if you like it really hot or really cool, I would say set that thermostat immediately upon arrival, and don't move it. If you're only staying a day, you probably won't get to the temperature you desire. I didn't.
The property was clean throughout, as was my room. One major miss was the breakfast buffet. It was maybe the worst I've seen for hotels that offer a complimentary "hot" breakfast. The biscuits, for example, were not baked fresh, I saw an employee load them up cold out of a container which had 2 dozen biscuits in it. The waffles looked decent, they had a waffle iron available. But, while it was an underwhelming hot breakfast bar, that's still better than any continental breakfast in my book.
There is a fair amount of parking. The freshly baked cookies they advertise as Otis Spunkmeyer are neither freshly baked nor Otis Spunkmeyer. If they are, then Otis has decreased his standards significantly. The front desk wasn't operated by a person at night, or at least it wasn't at midnight while we were staying here. We called several times over a 20 minute period and never got someone from around 12 - 12:30 in the morning.
Overall, this is a clean hotel with decent amenities, and if you're in the SE Oklahoma area you can do a lot worse. I'd stay here again if needed.