I'm disabled. Made the effort to walk in and up to 4th floor of Urology Center. At the desk I was…read moretold no cash pay for copays. I don't carry credit cards. A clerk, not the one me, inserted herself in the conversation by rudely telling me all doctors charge a copay. I replied yes, unfortunately I see many and have always paid in cash. I ask if they could bill me the $35. I was told no and if I couldn't produce a CC I would not be seen today or in the future. I had waited about a month for this appointment. So they basically refused to see me over $35 and lost billing my insurance hundreds of dollar. They also lost a patient. Extremely poor customer service and poor planning by management.

Dr Koya and Texas Oncology are number one. Koya is the best!!! Nice, professional and friendly,read more