The wooden parts of our house (75% brick, 25% wood) were getting a little ragged around the edges…read moreand wanted to do something better than doing the usual cheap repairs and repainting, and decided to completely replace all the wooden parts with pre-painted Hardie board which lasts many years beyond the typical wooden siding. After speaking with various Hardie board contractors, we invited Tony Cicora, the sales and design consultant with Amazing Exteriors, to come out and get the ball rolling. He was absolutely awesome! He explained the whole process from beginning to end, how the work would be done down to the last detail, showed us a wide range of designs, and helped us with a design scheme for our house that my wife absolutely loved, and got the paperwork started, including taking care of the permitting process with the city. I know we asked about a million questions, and Tony took the time to answer them all. (Thanks Tony!) As we couldn't afford to do everything our house needed this year, we split it into two parts with the main wooden parts of the house being replaced this year as Phase I, with plans to replace the eaves and soffits next year under Phase II. We appreciate Amazing Exteriors was willing to accommodate us by making the project more affordable by splitting things up.
Soon afterwards Amazing Exteriors project manager, John Friesen, reached out to us and came by to get the critical measurements needed to order the materials needed for the job. We asked more questions and John took the time to answer them as well.
After the permitting was done, the team showed up, stripped down the wooden parts to the studs, replaced anything rotten or sketchy, installed insulation where it was needed, installed OSB, then a high quality weather barrier, flashing etc, an additional layer of foam insulation that was molded to the Hardie board, then the Hardie board, and then caulked it all up. As far as I could tell, the construction method they used was superior to the original construction used when the house was originally built.
After the team left, I was contacted by Rucheli Silva, the Quality Inspector for Amazing Exteriors. She let me know she was there to address any concerns or issues we might have had during the entire process so she could address them and get them resolved. Fortunately we only had a few small issues that were immediately resolved and addressed by the onsite foreman Delberto (sorry, I didn't catch his last name).
There were a few out of scope things I needed to complete such as replacing the outside eave lights, and replace the backdoor fixture and outlets with new ones, and a new doggie door, and once I was done with those details, Kenny Griefnow came by to take care of the final punch down lists items that needed addressing after the main team had left, like last spots that got missed or anything else of concern to us, of which he did an outstanding job of addressing, and leaving no stone unturned. All that needed addressing was to caulk the inner side of a one of the windows (which was difficult to see so I can see how that happened), and to place a piece of support siding under the new outlet that had been installed, and to caulk around that, and caulk around where I had installed the new doggie door, all things which I had installed after the team had left.
Overall impressions? The wife and I absolutely love the work that was done from the quality to the final appearance. I'm an engineer so I totally appreciated the effort that was taken to make sure everything was rebuilt even better than when the house was new. My wife and I both love how great it all looks, and we won't have to worry about anything for many years to come. As far as Amazing Exteriors, their people and the work done, I have absolutely no reservations about them and the quality of their work and would go with them again in the future in a heartbeat.
If you read down to here, sorry for such a long review, but I did notice some past reviews that were less than spectacular, but my take away from all this is that Amazing Exteriors is working hard to address those short comings by putting into place the people and processes to make sure they surpasses all expectations of the customers they serve. They certainly impressed me and frankly, I am very hard to impress and I wanted folks to know they are trying really hard to earn your business as a Premier contractor. They have put into place one of the most generous warranty programs I have ever seen anywhere, so they mean business when it comes to customer satisfaction and a job well done.
