During the high-heat wave thus Summer, I needed to check the swamp coolers on the roof for…read morecontinued efficiency. I was shocked to see parts of the roof had inflated into large bubbles, and one of the eaves was pulling away. Of course, it was perfectly flat when installed by A-1 Roofing in 2007, and performed flawlessly over the past 16 years, far beyond the warranty. In fact, despite the grotesque deformation, the marvelous barrier was doing exactly as intended--keeping the wet & exterior climate from intruding into our living space. I was extremely satisfied with that and had no qualms about contacting FELIPE MARTINEZ [915.252.5552; felipea1roofing@gmail.com] for another superior roof. In fact, because the roll roof A-1 had installed on the almost flat ~1800 square foot area had survived as long as it did made it easy for me. I normally would contact several roofers/obtain quotes/compare for the best deal, but the excellent performance of the 2007 roof was all the evidence I needed to have A-1 do it again. Their timing was better than expected, only 2.5 days from the moment their roll-away dumpster was deposited in one half of our driveway until roofers JOSE & JAIME were putting the finishing touches on the stunning hot-mopped/white granulated roof/Sun-averse white painted squares around the vents/swamp cooler jacks, I could see another wise investment in our home. I really appreciated their attention to details like a well-installed/new drip edge along the inside & outside roof perimeter, and constantly cleaning up behind themselves/work area. It was expensive (~$12,500), maybe two or three times as much as the usual hot-mop roll roof (~$4,000; which we've had before with other roofers during our 30+ years here), but those roofs might last a third or a fourth as long, so we're really saving money paying for the extra-special roll roofing. There is no question in my mind that A-1 Roofing definitely has my coveted "¡Wheel of Approval!"

My contacted avid Adams about my roof leak and he gave me a quote to among other things recoat my…read moreflat roof with elastomeric coating which has a 2 year warranty. I found out when my rook leaked again that he used aluminum coating instead and told him to recoat with elatomeric as originally agreed. He has refused. He came to reseal the flat roof in the areas that were already cracked and within 2 weeks, I have noticed that he did another shoddy job. When I first got to know him, he presented himself as somebody that is fiscally responsible and ready to serve as County Commissioner Pct.4. Do yourself a favor, he is not allow him to sweet talk you. He does not keep his word and athe job he has done for me has been shoddy. I am still waiting for him to reply to my BBB complaint (1 week and counting).

I had my AC upgraded and had my ductwork replaced. Diaz Services did a phenomenal job! My home is…read moremuch cooler, my electric bill is lower and the whole installation was beautifully done. I heartily recommend Diaz Services for your cooling needs!

Our AC unit was leaking lots of water. I called in First American Home Warranty. They scheduled…read morewith Diaz Services. Diaz came out, and looked at the unit for 3 minutes. I was standing right there, and timed it. The technician said the warranty would not cover the service. The fee is always $75.00. He went on to tell me that if he wanted me to fix it they could easily be do it, BUT it would cost 75.00 plus $250.00. I called a competitor, explaining to him what was happening, and he told me that that was RIDICULOUS! I agreed. At that point, I had no choice but to give him the $75.00 for absolutely nothing! I asked him to leave my house. Talk about milking it! The technician failed to access the problem properly, and he knew very well that in El Paso with our hell-hot temperatures, we are hostages! We have no choice but to pay! Well, too bad! I was not going to pay it! I made an appointment with another company, and I know it is not going to cost that much! I do not recommend this business whatsoever! UPDATE: We hired a REPUTABLE company to determine what's wrong with the AC unit. Contrary to what Diaz is claiming, they were able to conclusively diagnose the problem without requiring us to pay the exorbitant amount for a "thorough cleaning" that Diaz kept demanding. The unit will need parts replaced, as it is very old, but it was not necessary to pay a large amount of money for "cleaning" in order to find that out, like Diaz was demanding. This company is just out to take your money. DO NOT HIRE THEM! Beware!

Armando and the team at AAAA Contractors and Roofing are absolutely fantastic! I reached out…read moreneeding a quick roof inspection, and Armando showed up same day! He was professional, friendly, and incredibly thorough. Armando explained everything clearly, pointed out what really needed attention (without trying to upsell me), and gave me a very fair and reasonable price for the repair, which wasn't the case with the other local bids that I received in the process despite these other companies' "glowing" Google reviews. Scheduling was super easy and fast, they got me on the calendar within days and the work was done efficiently with excellent craftsmanship. The crew showed up on time, worked diligently, and left the property spotless when they were finished with fantastic before and after photos of their great work! It's rare to find a roofing company that's this honest, responsive, and dependable. If you need roof repairs, inspections, or general roofing work in the El Paso and surrounding area, I cannot recommend AAAA Contractors and Roofing enough! Definitely ask for Armando, he goes above and beyond every step of the way!

Paid alot for a little. Ask the to check my vent on roof. Never show up. Oh well. They did ok for…read morethe jod but .

I have really had a super experience with American Roofing Pros! There was so much work that needed…read moreto be done and they have been on it from A to Z, and also helping me with all the ins and outs of insurance claim requirements, limitations, and of course, how to get the best work needed covered! Mark Hernandez (CEO) was phenomenal in making sure I was taken care of!! WOW! Thanks Mark!! When it came to his roofing team, replacing the a.c. units, doing water damage repairs, interior and exterior paint work -- A LOT of "stuff" - all the workers were professional and did high quality work. Mike Segura, Dir of Operations, was on top of being sure all the work was getting done as expected and to the highest standards, and it was! But here's another reason to seek out American Roofing Pros for your projects - at least it's important to me: these are quality human beings. That's not 'touchy-feely-hippy-dippy' stuff ... that's just something I value. When good people want to be sure your needs are taken care of, and they are there for you, that's not "business", that's about humanity. Mark Hernandez - you're one of the good guys! I am thankful our paths crossed! Dr. Cindy Jay - June 2021

This company's tar machine caught on fire in front of my neighbors house and when they cleaned up…read morethe street they just flushed it all in front of my house and continued working. Now it's all over my driveway, garage and tracking inside my house. When I spoke to the owner Mark he said not really his problem. It was an accident and the street is the cities problem. That he knew of the situation but sure if or when he could get someone's out here. Was told to clean it up myself,

I want thank Tony for being on time and very professional in his estimate on my roof. He explained…read morethe entire process and answered all my questions.

This is the second time we have hired Jaziel. Jaziel, Brandon, Sam, and Enrique are the dream team…read more They painted the inside and outside of our house, fixed a porch built by someone else, and other small repairs/changes. I didn't pick easy colors to paint. Any mistake is obvious. They did an amazing job. They were all courteous and professional. I will never hire anyone else for home projects. The price is more than fair. They go above and beyond! You will not be disappointed.

I needed repairs done for water damage and of the 8 contractors I called Jahaziel responded…read morepromptly and professionally. His quality of work is equal to his customer service. We were so impressed, that we hired him to do additional work such as a front door install and other needed repairs. Thank you Jahaziel. If you continue and at this rate, your company will be well known for years to come in El Paso.

I had my roof replaced by Quality Masters Roofing 5 years ago. During the inspection to assess the…read moreneed for a new roof I clearly stated to the salesman that they would have to insure they cleaned up after the job was over. I collected handfuls of nails and bits of metal after they said they were done. I took care of my 2 granddaughters and felt this was a serious danger for them. within a few months some shingles blew off. They did come and fix them stating a mistake was made but it was corrected. The next year more blew off and they would not warranty them. I had another roofer repair it and he showed me many areas that were incorrect. Avoid Quality Masters at all costs!!!!! More just blew off today...

Great sales pitch. Great product. But the employees have a problem with showing up when they say…read morethey will and did not finish the touch-up work.

Top tier roofing and construction. David Hoover oversees the roofing part of the company…read more About 7 years ago our Mexican clay tile roof was partially damaged by a hail storm. About half the roof, along with 7 skylights were damaged. The insurance adjuster just wanted to replace the damage sections but David argued that these tiles were no longer manufactured and any other tile would not match the dimensions or the color. Hence, all of the roof needed replacement. It was a 2100 sf house plus 600 sf garage that required 30 squares of concrete-based hail resistant tiles. They could not do the repair for about 4 months, so a crew was sent to tarp the roof. 4 months later they started, took about a week with an 8 man crew. Result was absolute perfection. Super teamwork and craftsmanship.

David did a wonderful job on my roof a couple weeks ago. We…read morewere surprised by a lot of repair work that needed done before he could install roofing, no problem David was there everyday to see that things were done properly and after the finished product, it looks amazing.