A agree with others worst customer service my gf called them twice trying to get my pain mess…read morefaxed to pharmacy I had 12 teeth pulled today and they said it had been faxed when I left their office she asked them to have it relaxed ASAP she didn't want me to go without it all night until they opened tomorrow she is definitely calling in the morning to give them a few unkind words now I have to go without pain mess all night will be a miserable night after getting 12 teeth removed total bullshit

I had my first appt at this clinic this past week and I love it. Got my teeth cleaned, she found a…read moresmall cavity which they filled right then. I will be going back very soon. The ladies are really nice. I wish I had found them a lot sooner.

3 times now they have had me schedule an appointment only to wait for over an hour to then be…read moreshoved in a room and forgotten about for over 3 hours to then be told it is too late now to do anything. At one point they didn't have gas and were supposed to call me to reschedule when they got it and they literally never called me. idk if they are short staffed or just slow and lazy bc they just stand around talking to each other while I'm waiting literally all day long for no reason. And $200 for nitrous is really fkg ridiculous.

Had a dental emergency which they weren't able to assist with at this location, which was fine. The…read moreon site dentist was so sweet and patient. She thoroughly explained what to expect at the Farmer's Branch location. The entire staff was honestly heaven sent. Would recommend them for long term care

Love this office!!…read more The whole team here is so nice, and Dr. K is truly a top-notch orthodontist. I am so happy with how my smile is progressing with Invisalign and the thorough check-ins I've had along the way. I recommend this place to all of my friends- and now all of yelp.

While my care has been great, I have repeatedly scheduled appointments that they have told me don't…read moreexist. I obviously have not made up appointments, and this has happened multiple times. I hate leaving reviews like this, but it is unacceptable.

I had a pretty wide open bite and was told by multiple doctors that I needed jaw surgery…read more Dr. Gupta was the only person who said he would do his best to fix it with braces and what a great job he did!! I feel like smiling all the time now, just to show off my teeth. The doctor and the staff are super friendly and helpful. They make you feel like you matter. Highly recommended!!

Dr Gupta and his staff are amazing! Everyone is very friendly and caring. I had Invisalign and my…read moreson had traditional braces and I'm happy with both of our results. I would recommend Dr. Gupta to everyone!

Best customer service!! Very friendly people. They explained everything clearly. We will definitely…read morecome back for their services.

Dr. Brown and his staff at East Texas orthodontics are amazing! Very friendly, helpful and…read moreaccommodating. Would definitely recommend to anyone needing orthodontic work!

I had a wonderful experience with Rockwall Orthodontics. The staff is very friendly and…read moreprofessional. I went into my first consultation wanting invisalign, but was properly educated on the benefits of braces in my particular case. The results were better than I could have ever hoped! I highly recommend this group. Rescheduling appointments can be a bit tricky, but this is just a testament to the booming business that this successful company has.

We started going to this orthodontist after being transferred from another place that no longer was…read morepracticing orthodontics. The doctor and staff are all friendly and knowledgeable.

We recently moved from CA and decided to continue my daughters treatment here. Lana loves it! They…read moreFaceTimed me for her 1st consultation since I was still out of state... they were so helpful and accommodating, kept me involved while the Dr. was examining her! Friendly staff, clean, fun and up to date with technology :) ohhhh yes! And checkout their Tiktok!! To me that says a lot about the team and how DR. Shaw makes sure everyone's engaged! Looking forward to seeing great results!

We moved to Texas from out of state and needed to find an orthodontist who could finish out phase 1…read moreof my daughters braces. When we found Dr. Shaw I was excited by all the glorious reviews, blown away by the gorgeous facility and nice office staff! We met Dr. Shaw on our first appointment to go over how he would take over finishing out her treatment and after that we never saw him. Flash forward to the day my 8 year old is getting off her braces and is so very excited because not only is she getting them off but her birthday is the very next day! As a parent I was so very excited for this special day only to be let down because it was not a priority on Dr. Shaw agenda. We arrive and my daughter starts to have her braces taken off by Britney, during this time my daughter starts to state it hurts and then even has tears rolling down her cheeks! Britney not only seemed annoyed but tried to tell my daughter she isn't doing anything that hurts her and she is hurting her feelings by crying (Like are you serious you as an adult just said that to a child) Britney continues to work on my daughter and of course my daughter starts to cry again to where I finally had to tell her to stop and something is wrong because my daughter doesn't just cry and over react! Britney got up said nothing to us left us sitting in the chair with no explanation for 10 minutes, while other patients were seen and went and talked to Dr Shaw! Then Dr Shaw comes over to see what is going on to find one of my daughters tooth is loose and the pulling the braces And wire off was causing pain to the newly loose tooth. He was gentle and said he wouldn't clean the remainder or the glue on that tooth because it's going to come out anyways to spare Her any pain. Afterwards he said she is good to go, gave her a popcorn bucket full of candy and that was it! No sooner does he do that I immediately have another woman asking me to sign paperwork of release when I am just trying to capture a picture of this moment! My daughter gets told she can sign the wall and then that's it...no pictures no big Celebration or congratulations nothing, it was very disappointing for her and for me! When I walk to the front I ask Chandra (who has always been sweet every appointment we have seen her) if they take pictures with those that get their phase 1 braces off and she said no, that's for phase 2! I left feeling disappointed and hurt for my daughter who was in tears on a day she should be so excited! Only to see on social media that Dr Shaw does take photos with phase 1 patients who get their braces off but clearly we weren't important enough! Sad because up until that day a new family to Texas had referred those we knew and worked with to him and promoted his business via social media, but not anymore! Every patient should be important and picture worthy and no one who works with kids should make them feel bad when they cry...Britney maybe was having a bad day I don't know, but her words and treatment were horrendous to a 8 year old child! I wanted to love Shaw orthodontics and for a couple months did, until the day that was to be special and mattered was ruined! I realize my opinion and review is a minority but my experience to my child and myself did happen and I am not afraid to speak up!

Best money spent in 2020. I highly recommend Dr. Lyotard…read morefor orthodontics and specially Invisalign. After consultations with other orthodontists and researching all the other options. I decided for Invisalign with Dr. Lyotard. She's extremely professional and trustworthy, as well as her entire staff. I'm now close to treatment completion and I couldn't be happier. My new smile is ready for a mask-less future post COVID. .

My 7 year old daughter just got braces on today and we have had a great experience so far…read more Highland Park Orthodontics was quick to get us in for a free consultation. I was able to input my insurance information before our appointment so they knew exactly what our dental benefits were for braces. Free consultation included an x-ray and all of the staff were incredibly knowledgeable and sweet. The office space is lovely with a giant fish tank, and parking is super easy with a garage immediately behind the building. The payment options, cost and plans are very easy to understand and the office is not pushy at all and does not oversell other products. They give you options but do not pressure at all which I really appreciate. During the actual braces procedure, Dr. Lyotard spoke quietly to my daughter explaining everything she was doing. It kept her calm during the process - my daughter adores her. She seems extremely knowledgeable and explains everything. Will update this review when we are done with phase 1 is braces, but we are very happy with this place!

Very good experience ... Dr Graves is so friendly, professional, and skilled - as are the other…read morestaff I encountered. They worked to find options and solutions for an older man with no insurance - very much appreciated !

Unfortunately, Mirror Lake Dentistry has been closed for quite some time like 6 months so my wife…read moreand I needed to find a new dentist. My life found this place. This place is like no other as it reminds me a mini mall but for dentist specialties. I went for a cleaning and x-rays. My appointment was around 7:30am and I was down out in 50 minutes which is not too bad. I wish I knew about the mini-arcade that they have in there, but then again I would be occupied and not want to have my appointment nor head to work. The only downside is they do make you fill out a lot of paperwork and it is on your phone which sometimes it makes it hard to fill out. I wish they have an option to send it through email and fill it on the computer as doing it over the phone can be tricky. Xrays was not too bad, they have this machine that does a 360 xray which was fun, they do the other x-rays which where they stick the film in your mouth and take a snapshot. It is not too bad, but that takes around 20 minutes. Then, they did my teeth cleaning which took around 15 minutes. I spent the other 10 minutes waiting to get my teeth clean and then 5 minutes for the dentist to come in and check out the teeth. Overall, I do not mind coming here for my future visit. Staff was nice and friendly and patient.

Do not go here and do not sign up for the plan. Just my advice on the matter. I have spent a lot of…read moremoney and cannot even get my teeth cleaned. Forget about the scheduling....it is a texting nightmare!

They are horrible at scheduling and have zero interest in apologizing for there mistakes. They…read morescheduled me originally when they were closed. Then they scheduled me for a different time, and tried to cancel it the day of. Then when I arrive it takes 1 hour of waiting before I'm seen. All this is due to lack of efforts in management looking into scheduling.