We recently moved from CA and decided to continue my daughters treatment here. Lana loves it! They…read moreFaceTimed me for her 1st consultation since I was still out of state... they were so helpful and accommodating, kept me involved while the Dr. was examining her! Friendly staff, clean, fun and up to date with technology :) ohhhh yes! And checkout their Tiktok!! To me that says a lot about the team and how DR. Shaw makes sure everyone's engaged! Looking forward to seeing great results!

We moved to Texas from out of state and needed to find an orthodontist who could finish out phase 1…read moreof my daughters braces. When we found Dr. Shaw I was excited by all the glorious reviews, blown away by the gorgeous facility and nice office staff! We met Dr. Shaw on our first appointment to go over how he would take over finishing out her treatment and after that we never saw him. Flash forward to the day my 8 year old is getting off her braces and is so very excited because not only is she getting them off but her birthday is the very next day! As a parent I was so very excited for this special day only to be let down because it was not a priority on Dr. Shaw agenda. We arrive and my daughter starts to have her braces taken off by Britney, during this time my daughter starts to state it hurts and then even has tears rolling down her cheeks! Britney not only seemed annoyed but tried to tell my daughter she isn't doing anything that hurts her and she is hurting her feelings by crying (Like are you serious you as an adult just said that to a child) Britney continues to work on my daughter and of course my daughter starts to cry again to where I finally had to tell her to stop and something is wrong because my daughter doesn't just cry and over react! Britney got up said nothing to us left us sitting in the chair with no explanation for 10 minutes, while other patients were seen and went and talked to Dr Shaw! Then Dr Shaw comes over to see what is going on to find one of my daughters tooth is loose and the pulling the braces And wire off was causing pain to the newly loose tooth. He was gentle and said he wouldn't clean the remainder or the glue on that tooth because it's going to come out anyways to spare Her any pain. Afterwards he said she is good to go, gave her a popcorn bucket full of candy and that was it! No sooner does he do that I immediately have another woman asking me to sign paperwork of release when I am just trying to capture a picture of this moment! My daughter gets told she can sign the wall and then that's it...no pictures no big Celebration or congratulations nothing, it was very disappointing for her and for me! When I walk to the front I ask Chandra (who has always been sweet every appointment we have seen her) if they take pictures with those that get their phase 1 braces off and she said no, that's for phase 2! I left feeling disappointed and hurt for my daughter who was in tears on a day she should be so excited! Only to see on social media that Dr Shaw does take photos with phase 1 patients who get their braces off but clearly we weren't important enough! Sad because up until that day a new family to Texas had referred those we knew and worked with to him and promoted his business via social media, but not anymore! Every patient should be important and picture worthy and no one who works with kids should make them feel bad when they cry...Britney maybe was having a bad day I don't know, but her words and treatment were horrendous to a 8 year old child! I wanted to love Shaw orthodontics and for a couple months did, until the day that was to be special and mattered was ruined! I realize my opinion and review is a minority but my experience to my child and myself did happen and I am not afraid to speak up!

I have had a great experience with Dds Taylor he numbs my mouth well i have been going to them…read moresince 2018 . I have had all kind of dental work did . These people or top notch on quality care.The front staff is very professional If I could give 10 stars i would.

I previously have gone to Taylor my entire childhood. I have severe trauma and have been afraid of…read moregoing back to the dentist. Every time I would feel *everything* while he drilled into my teeth. I would cry and ask him to stop, and he would get irritated. He never gave injections properly. I potentially have nerve damage, as the entire right side of my face droops and I no longer smile straight. I went to a new dentist, and today they drilled into fillings that were previously done by Taylor. There was decay that was left there underneath the filling. Taylor did not remove the cavity completely. I now have to get a root canal on one tooth and three crowns. I had to go to Taylor several times for these same teeth, each time I still went home in pain. He never solved the problem by getting rid of the decay. I am only 22 and have to get a root canal because of this. He is evil for doing this to me. Avoid going here at all costs. There are several other dentists nearby that will work with you with costs and make sure you are comfortable the entire time. I didn't feel a thing with this new dentist.

I've been bringing my daughter to this clinic for over five years, and the back office staff and…read moredoctors have always been kind, patient, and professional. Unfortunately, I will no longer be returning due to repeated issues with the front office recently, specifically with Juanita. During my last visit, I paid out of pocket because the front desk staff couldn't verify my insurance. Later, my insurance did cover the visit, and I had to obtain reimbursement on my own. When my daughter needed treatment, Juanita scheduled it a month out, saying it was because of my "insurance" despite the pain my daughter was in. Over time, my interactions with Juanita have consistently been unpleasant. She is often rude, dismissive, and lacks empathy. At our last visit, she greeted us with a smirk, did not acknowledge us properly, and seemed to recognize us only because of the prior insurance issue. She even made comments about how difficult my insurance was to work with and implied it was somehow my fault. The last conversation I had with her was particularly unprofessional -- she was confrontational, and I had to ask her multiple times to watch her tone. After years of trusting this clinic, it's very disappointing that the actions of one front office staff member have driven us to find care elsewhere. I truly hope management- Paula addresses this behavior so that other families don't experience the same disrespect.

A place that is "just for kids" refusing to see my kid because we were 10 minutes late. And the…read moresnarky tone and the way I was confronted was the icing on the cake. I use Forney Wellness for my teenager and myself and will be taking my 8 & 6 year old there as well from now on. I've generally looked over the previous appointments where I spent more times waiting than with them a dentist. Including one time I just left after waiting almost an hour after being seated. So me being ten minutes late after rounding up two kids and not being seen like it was 30 minutes or something was just the nail in the coffin.

My over all experience has been very positive. They are honest about pricing and helpful. Friendly…read morefaces all round and it smells really nice. We also received a gift bag, so sweet. Definitely finishing my dental treatment with Musso! :)

Outstanding team and a great doctor! They do make you feel like family. Dr Mike was so helpful and…read morecaring and developed a great plan for my issues. Big THANKS and highly recommend

4/2/19 update Was able to get conclusive evidence that the…read moremolar I was having trouble with that Dr.Burnett said he could not help me with my pain -even after spending thousands of dollars at his office was confirmed by another dentist, Dr. Musso, that it was a cracked tooth and a cracked filling and I had decay behind the filling which was causing my pain. I was able to get the correct diagnosis from this other dentist because they used an X-ray and from his expertise of examining the X-ray and listening to my description of my pain for the last year ; they were able to save my tooth before it was too late and not have to resort to a root canal. I am convinced if I had not left Dr. Burnett when I did and seek a second opinion I would have lost my tooth for sure.

I absolutely recommend Dr.Burnett and staff 110%!! They are all personable, professional, and very…read morevery good at what they do!! I have never before experienced such gentle, and yet thorough, dental care!! I've personally dubbed it Gentle Dental!! If I were staying in Dallas longer I would be a lifelong patient!! Seriously, hands down the most comfortable dentistry ever!! Two thumbs way up for Dr.Burnett and staff!!

I arrived about 10 minutes late to my appointment yet they still took me in no problem. They took a…read more360 X-Rays of my head while I was still holding on to my phone and keys. Don't know if that had anything to do with it but my head was hurting so bad afterwards and felt dizzy. My blood pressure also came up as low which always comes out normal? They then informed me because I had gone to another dentist within the past month that visit wouldn't be covered by my insurance.. I left mid appointment feeling worse than when I came in unfortunately.

I've been coming here for over 5 years and am never disappointed. I am always able to get scheduled…read morewithin weeks and appreciate the reminders sent to me before my appointment. My hygienist, Gina, was very informative, straightforward about what was needed and recommended and ensured I was comfortable throughout the duration of my cleaning. I always leave more than satisfied!

I recommend y'all to come to Sweet Family Dentistry!! They are great team.. They will be there and…read moretook care of pain and fixed my tooth.. it's not really expensive!! I got approved by payment program fast!! Trust me.. that place is very special!! That's why they called sweet!!! Thanks Everett

From the moment I walked into Sweet Family Dentistry for my first appointment, I knew I had made…read morethe right choice. As a new patient, you never quite know what to expect--but any nerves I had quickly disappeared the second I was greeted at the front desk. The entire team was friendly, professional, and genuinely welcoming. What stood out most was how cordial and attentive everyone was. They didn't just process paperwork and move me along--they took the time to get to know me. I felt like more than just a name on a chart. Every staff member I interacted with was knowledgeable, patient, and happy to answer questions, making sure I felt comfortable every step of the way. The level of care and attention to detail was truly top-notch. From the thorough exam to the clear explanations about my dental health, everything was handled with excellence and professionalism. If first impressions mean anything, Sweet Family Dentistry absolutely exceeded mine. I'm genuinely looking forward to my next visit--which isn't something you hear people say about the dentist very often

I am delighted with the superb dental care at Long Creek Dental. Dr. Patel is expert in her…read moreapproach, and she is gentle, insightful and thorough in her care! She teaches as she goes along, and prepares her patients with step-by-step explanations before each procedure. (And Dr. Patel has given the very same excellent care to my family members!) Her assistant, Stephanie, is a perfect match for Dr. Patel, and this young woman demonstrates poise, skill and compassion! Receptionist, Lauren is a also a gem! She is pleasant, prompt, kind, and is very knowledgeable about insurance plans, and office management. I absolutely love his beautiful staff of compassionate, caring and competent women! As a long-time nurse, I recognize excellence in care providers-I feel so incredibly blessed that my loved ones and I get to be patients at Long Creek Dental!

Dr. Langston and his staff are truly remarkable! They take great care of my family. It's hard to…read morefind dentist that can and will take care of all your dental needs and has the expertise that Dr. Langston has. Thank you for all the years of taking care of us!