Ben took great care of me and my family. We where spending a lot of money and had no idea what our…read morepolicies where missing. Ben reviewed all of our policies and bundled them As well to save us money. Great experience and Ben did all of the work. Highly recommend him.

From the owner: Home Insurance, Renter's Insurance, Auto Insurance, Flood Insuranceread more

We have been Germania customers for over 35 years, we have been through 3 agents retiring from the…read morebusiness and now Dean Smith has retired as well....So, Will Sneed with Pratus Insurance has taken his place and I have to say I am extremely impressed with the customer service I am receiving! It's like we're old friends- he listened to some unique needs we had, he researched the situation, presented us with what Germania looked like and then listened to my concerns with that, picked up the phone and called the underwriter to make sure they understood and we ended up with better results. Because he took the time to listen to me, and be my voice to Germania, I am still a Germania client and I am proudly a Pratus Insurance client!! Thanks Will- well done!

After moving to Burnet this past month, our auto insurance was coming up for renewal and was…read moreexcited to be able to do business with a local agent, so I chose one, Dean Smith Insurance. I spoke with Rebecca in his office and as she was taking lunch and needed to call me back, I emailed her with details so she could work on my quote when she got back. She called, I told her I emailed her and she said she would contact me if she had any more questions. She did email me with a few questions, I replied before 3:00 pm that same day. I have not heard back from her since, and it has been two full business days since I first called her.

Tommy is such a good insurance agent, nice friendly and easy to talk to. He's always been helpful…read morewhen I stopped in his office asked questions. It's so much nicer to be able to talk to someone in person then deal with people over the phone. His family has grown up here in Marble Falls and are local. I recommend stopping in and just having a talk with him. You can say hello to his dog that is always there. A golden Labrador, not very golden anymore, more of a gray and I swear that dog must be 50 years old.

From the owner: Relax...You're insured.read more