Had to wait 30 minutes to get my test results bc the person working the front desk left the office…read moreWhile people were STILL TESTING! Bad experience. Very unprofessional.

I came to take a licensing exam for TX Personal Lines (Insurance)…read more My exam was set to begin at 9 AM with instructions to arrive at 8:30 AM. I arrive at said time to find the center locked and lights off. An employee walked in at 8:50 AM. She seemed hurried and frustrated and didn't acknowledge us from the beginning. She then had troubles logging in into to the computer. She was on the phone with IT while a fellow test taker attempted to help her download new software for the computer. This took about 2 hours. Once she was logged in, she signed in a few of us. Then she went to turn on the computer for the actual testing itself. Same problem. Now she's on the phone with IT again and we wait another hour before we can get going with the exam. 3 hours have now passed and I finally sit to take my exam. Mind you others have travelled over an hour to come take this exam, taken off work, ect. These tests are not easy and we have been studying for a long time to hopefully pass. Imagine the stress of the exam plus the frustrations of not being able to potentially take it when you thought you would. Not the most ideal situation. I finish the exam and I am told to not save anything, answer the two surveys and they will print my results. Remember the software update? Well, because it updated they cannot find the app they normally use to print my results. Who knows if I passed or failed. Now it is a different representative that ensures me I can call Pearson (the company that I took the test with) and they will have my results. This is not the case as the exam is still showing scheduled on their end. He told me he cannot send me results unless he restarts the computer which would kick everyone still testing out of their tests. The only solution is to wait or have them MAYBE email/text me my results end of day. Fingers crossed I passed and the score registered. I am really disappointed by the lack of empathy or really concern to address the issues. I understand some of this is IT related but this location seemed extremely unorganized. When I called the phone number on file I spoke with someone who allegedly had no idea what I was talking about as he worked at a different location. I asked why that number was listed for this location and he responded with I don't know and gave me the direct line to the Plano location. These tests are big deals to those taking them and the employees disregarded us completely. This experience is a 180 compared to all other testing I've taken before: MCAT, SAT, ACT, ect. I hope others do not encounter the same issues. I recommend staffing more than one person and also better preparing your staff for general operations. If the appointment is at 9 AM and people should arrive at 8:30 AM, the building should be open and ready to go.

I definitely recommend this school for the DPS road test! They are friendly and fair here. My son…read moretook his test here and passed first try. I will have my daughter come here as well when it is time for her test. The only negative I would say here is that the appointments on line are not really needed or used. I would recommend calling a couple of days before your test and just verify if they are available. He will let you know if that day works and then you just show up between business hours. The only problem with this is you may have to wait 30 minutes or so (as we did) because we had to wait for a driving class the was just ending. Otherwise great school and will be back!

From the owner: Interested in driving lessons? Enroll in one of Texas' most reputable and well-regarded driving…read moreschools to advance your knowledge. Texas residents may count on Best Driving School to help them master the fundamentals of driving and learn new ones. In order to help adults and teenagers gain experience and develop into responsible drivers, we offer specialized training.

Staff always is friendly and greeting you as you walk in. Pricing is competitive and service is…read moregreat. Nice selection of quality fabrics and notions!

Delivery times are just words. A 10:00 AM delivery means the employee may get to work at 10:00 and…read moredo what might need to be done before making their 10:00 delivery at 11 or 12 or .... Poor communications between employees is a problem. He says then she says something but not the same. A 10:00AM delivery in my world means a delivery to my house at or very near 10:00. Not a day or two or and an hour or two later.

Our 5yr old son joined 7 notes around 6 months ago, and we are very happy to watch him learn and…read morethrive with so much joy! The program is structured, fun and well-rounded, designed wonderfully for kids. Ms Tan and her teachers are very professional, patient and dedicated to nurture the musical soul in our little one. My in-laws are especially impressed by how quickly our son is able to play with both hands with musicality. My mom sent me to a Yamaha music school when I was young, so she is also super supportive and happy that we are giving our son the gift of music as well.

THE OWNER ONLY CARES ABOUT MONEY, WILL CONSTANTLY GO BACK ON HER WORD AND WILL BLAME THINGS ON YOUR…read morePARENTING. After our first year of the group class, we told the owner, Eileen, that we wouldn't be attending anymore. Our daughter just has trouble focusing and while, our teacher, Ms. Natalie is a delight, the class just isn't working for her. Eileen will tell you anything to keep you paying your membership apparently and told us that we if the group classes don't work out for her, we can put her in a one on one class. Well here is how the payments work. It's not a month to month situation. It's a "membership." So all summer month you are paying ahead of time, and if you drop they already have your money. So now comes first day of this year's class. It absolutely isn't working for our daughter. My husband says he would like to change to the one on one class, and Eileen totally back peddles on what she said before and says, Oh no, you have to pay a whole new membership to do the one on one class. He asks if the money we've already paid would go towards that. She says no, you've already paid for the group class and you would have to pay the full amount to switch and won't get reimbursed for the group class. AND HERE IS THE WORST PART. She asks to speak to my husband privately and says "From the bottom of my heart, I care about your daughter and I know you do too. I don't think you should discuss her lack of focus in front of her because her efforts might not feel validated." He told her that is NOT her place and has nothing to do with piano class and he'll take that as a suggestion. Meanwhile I hear this and I am furious that Eileen would have THE NERVE to tell us to parent OUR child. And to turn things around on us when she wants to charge us thousands of dollars in addition to what we've already paid, to do one on one classes that would actually be an environment where our daughter can focus. The owner is two faced. She will act as though she truly cares about your child succeeding in piano and guilt you to stay signed up. But all she cares about is money.

We fell in love with this shop -- it's on the same street as Cane Rosso and Lucchese, next to the…read moreAT&T store. Instantly caught our attention with great music and even better vibes. Adrian, the owner, is incredibly personable and clearly passionate about his craft, which made us want to stay and explore. The store is full of seasonal candles, room sprays, and diffuser oils in gift-worthy packaging, plus great deals (like buy 3, get 1 free). We loved it so much we came back for their candle-making class -- complete with a bartender serving seasonal cocktails, wine, and a stunning charcuterie board (so sad we demolished it before photos)! Katherine, our candle instructor, was so sweet and knowledgeable that we left feeling like experts. We learned all about wax, candle pouring and caretaking, and even named our custom creation at the end. All-in-all, we left feeling spoiled and completely obsessed. May even need to check out the original location at the Dallas Farmers Market! If you love creating your own scents or just enjoy immersive, sensory experiences for date nights, this is a must-visit!

My wife and I had a great time making a custom candle and then our own personal fragrance today…read morewith Katherine. CRAV is great little boutique. I definitely recommend the candle and fragrance workshops.

Yelp Review # 18…read more Music lessons are available for all age groups with timing starting at 30 minutes. The staff are kind and willing to answer any question you may have. I've recently taken violin lessons and when signing up their offer flexibility when scheduling your lessons. Teacher bios can be found on their website and day of sessions can be booked as long as staff is available.

Facility - 4/5 Teacher - 4/5…read more Policy - 1/5 Bad experience we got - 0/5 So we've been a customer for more than 3 years, maybe more. My 2 girls take private piano lessons here. Bad experience My kid's teacher was off, and we were given a sub teacher. This guy called Juan, wasn't patient with my girl and made her cry. Then after she cried, he just sat back and played with his phone. I DID NOT pay $40/ session just to have my kid cry and the teacher playing with cellphone. The owner Melody Ouyang was on vacation. The business manager apologized, but I never heard from the owner about the horrible experience. All they did was, to schedule another makeup class for my kid. But it was a terrible experience for my kid. Policy They have this ridiculous withdrawal policy, which is they charge $50/child when we want to withdraw kids from the school during Sept-July. No other schools has withdrawal charge like this. So on June 2, 2018 I was surprised to get a bill that charged me $164/kid for June tuition and another $189/kid for September tuition. Well, they said there's a $25/kid enrollment fee for 2018-2019 year and that I must pay Sept tuition to hold my kids' spots for 2018-2019. I said I'd like to withdraw my kids due to the bad experience we got (see above) and the business mgr said no refund for the amount we've already paid (September tuition) and when I pressed to move the Sept tuition to cover July, so I don't have to pay for July tuition, she kept saying she needed to get Melody Ouyang's permission (which Ouyang was gone on vacation for a long time, more than 2-3 weeks). I can't pull my kids in June/July, because they require a 30-day notice prior to 1st of each month. Long story short, I don't want Ouyang to come back and deny my request to move September tuition to cover July. If she declines in late June, then we must cram 9 lessons into 3 weeks. In July, they only have 3 weeks of lessons (due to Independence Day week). So before Ouyang comes back from vacation, I requested to just pay July tuition and cram 9 lessons into 5 weeks time. July lessons: 3 lessons plus September lessons 4, plus make up classes. They acted like they were giving me a favor and didn't charge me $50 withdrawal fee/kid (which I was told, that $50 fee is if I pull my kids during the school year). But I finished 2017-2018 year, from September 2017 to July 2018, so actually, there was no reason to charge me $50 withdrawal fee/kid in the first place. I am just appalled and disappointed after having been a loyal customer more than 3 years, to be treated like this. Never heard back from owner (Ouyang) personally. I sent her an email about the horrible experience and never heard back from her. I put my kids into the school because she's a Juilliard grad, but my kids were never once under her tutelage - understand Ouyang is very busy. So the fact that Ouyang is a Juiliard grad, doesn't help my kids' piano skills at all.