I'm doing what I can to get to all the Buc-ee's in the Dallas Fort Worth area on this trip and so…read morewe're out here in Royse City for a quick stop. Most of the EV chargers were open this weekday afternoon and that made for a helpful stop. Inside the store, it was pretty quick. I'm very familiar with Buc-ee's and how it works. So it was nothing more than a quick pass to the men's room, a Buc-ee's "ROYSE CITY" fridge magnet and a bag of the caramel-drizzled Beaver Nuggets. Easy and quick. Yes, this location has all the goodies. Fudge. Jerky. Candy. Sodas and Icees and coffee. Kolaches. Sausage. Brisket. Candied nuts. And a third of the store is decor, clothing and more. The only thing Buc-ee's doesn't have is seating. None of them do. So get your brisket sandwich, your large soda, and enjoy it in your car. That's what we did. [Review 409 of 2026 - 718 in Texas - 25592 overall]

This Buc-ee's was by far the worst experience I've ever had at a Buc-ee's. So sad and completely…read moredisappointing!! Our family lovvvvves Buc-ee's. My hubs and I drove an hour and a half just for it tonight! It's sad to see a location that does not even try to care to live up to the wonderful, high standard, highly sought after experience of the Buc-ee's legacy. We wanted to get some chicken and fries and ofc the sliced brisket sandwiches. We just wanted to ask if there were more boxes (of the chicken and fries) or a fresh box in the back or coming out. There was a young white boy and older Latina right there. Just staring at us and then each other- trying to avoid eye contact with us. And looking at each other- like you help them. We even said excuse me, and tried smiling and waving at them to ask for help. My husband even said- it's just a quick question. It'd be much faster and easier if you just help us. Lol I walked to the center and asked another lady. Younger Latina- if there was someone who could help us and she walked over right away to get the same people's attention. Then she pointed to an older white lady who was coming through a door from the back and said she'll help you. As I went to thank her the other, older Latina woman came up to act like she was going to help us. I turned and thanked the younger Latina for her help and said "it's ok I'll wait for her (looking towards the white older woman coming out), because they were trying to avoid helping or even looking at us." Then the older Latina woman walks up to the older white woman and says can you help them please with a look as if we didn't want to be bothered with her. The audacity! I am a Latina myself which is why I'm even writing this review. 1. You can't give horrible service and then try to pretend to help when the boss comes out. 2. You can't play the race card on yourself simply because you don't want to do your job. 3. And with this Latina- you sure can't play the victim when you and your young coworker choose to be unapproachable employees in a high value customer service establishment. Maybe you shouldn't work at Buc-ee's if you don't want to uphold their quality standards for excellent customer service- or in your case the bare minimum to acknowledge another human being while on clock. One positive I will say for this location was that your cashier Shirley (an older white woman- and I only reference her ethnicity to ensure that if word gets back to anyone who cares about this review- the right Shirley gets the recognition!) at the door- was pleasant the moment we walked in till the moment we finished paying and left. Nonetheless, it's safe to say- we'll never be visiting this location again. Btw- the sliced brisket sandwiches were garbage. So disappointing, but I guess fitting to match the service.

After today i'm never returning here again. Not even being dramatic, I've been completely stalked…read morearound the store by the employees here. AS IF i were stealing something...i've never been rude or out of turn with anyone and have never thought of myself looking "sus" per say so i'd definitely say it's just a race thing with them. If you can, go up the road to the other gas station near by. i'm really not understanding why i'd be watched so closely and uncomfortably at a store i've spent money at lots of times. not to be THAT person, but i pull up in either Tesla or Tahoe, both recent models. and again, i've spent MY money...ridiculous and so belittling.

they are always great! i have The biggest Girl Crush on this women that works here hair is shoulder…read morelength blonde and the most beautiful smile. i always get cigarillos but im to shy

Several gas pumps were down, another pump credit card reader was not working. No window cleaner…read morefluid at the pumps and trash cans were over flowing. Inside the restrooms were dirty and smelled awful, I recommend any gas station other than this one.

Have been getting gas and lotto for three years now back when this was a Texaco station. For some…read morereason Texaco was removed maybe because one problem after another getting gas or not excepting cards or no fuel or wrong fuel in pumps or maybe because store most times was dirty with dead bugs on the floor. But because this was close to home and excepted our Chevron card we got gas there. Have to say for three years had couple young men running the store and never a problem like I had with this women. Go in most weeks and spend more than $200 on my lotto and wife' scratchers and about $400 during Christmas for tickets for family members. Buy our tickets once a week and today went in to find a young women behind the counter and she was clueless and I even asked if the regular clerk was there! She spent more than 20 minutes trying to do our tickets and wife's scratchers had winning amount of $150 and this seem to mess her up too! She had trouble running my tickets that have been done there for more than three years. After she finally gets the lotto finished I told her now we can get wife's scratchers which is always $120-$150 and I gave her the numbers for about $145 and now checkout time and she only puts $40 dollars in tickets on the table. I then ask where are the rest of the scratchers and she said she started something else and didn't hear me so we had to start over. At check out she says bill $315.00 real price was $233.29 minus winnings of $150 which much higher over charge and I ask if she took the $150 winnings off and was told yes. Still confused I went to the car and rechecked letting her take care of the customers standing there because she couldn't do her job and then found she double charged me and went back in. I was thinking this women does not understand her job but after pointing out what she did I think it was on purpose from her actions. She called I'm guessing her boss then refunded in cash the over charge. After all this and more than 40 minutes in the store she tells me not to come back to this store again which is fine with me. I'm guessing she understands I know this was on purpose as she being dishonest was trying to get part of our winnings. I ask if the regular clerk was here some other day and was told its a family run store and do not return. That is fine as we can buy our gas and small items else where and lotto. What I hoped was clueless and error I have to think she tried to rip me off as it set her off when I came back. TRANS #1020271 11/17/21 10:29 !

Wow, I was driving along in Royse City, minding my own business when all of a sudden a sign…read moreadvertising gasoline for 1.86 popped up and how could I NOT stop? So, need it or not, I pulled in and pulled up to the pump. I happily learned that was the real price, NOT a sign that had not been changed in 30 some years! If you have ever read my gas station reviews, I have a thing about places who do not keep their pump handles clean. This place keeps them clean as a whistle...in other words they look clean and any germs on them from the person who used them are invisible! Overall, the station was clean and kept, it was a quick and painless in and out and I was back on the road to Big D!

Never had any issues with this location. They're relatively quick with the drive thru. In-person is…read morea little slower. Pharmacy techs are expedient with getting you taken care of. CVS as a company isn't the best, but I'm forced to use them due to our insurance.

Thank you, CVS Royse City pharmacy! You filled my…read moreprescriptions so quickly! I have what I need for my post-op care.

Awesome food here. These women know how to cook, breakfast and lunch! Nice and clean as well, looks…read morevery organized.

Store owner is rude, cusses and talks down to his vendors. Watched him yelling at a vendor telling…read morehim his product is sh** I'll take my business elsewhere