Very efficient, very reasonable. I will definitely use Alexander going forward. He has serviced a…read moreDriva, Zenith and is now doing a Breitling.

What a gem. I am SO happy we have this shop on Byres Road. Jim, the owner, is a bit of a legend…read more He is an artist and a real craftsman. I wandered in in looking to get my beloved shoes re-heeled. He said it would take about 20 minutes and would cost £9. I suppose that is relatively steep for some people, but considering that I love these shoes and I can finally wear them again AND the real TLC he gives the shoes - polish, shine the whole shebang, I was more than happy to pay! He did a stellar job, is incredibly friendly and chatty and has a good sense of humour. He showed me pictures of some of the repairs he's done, and I couldn't believe my eyes when I saw the state of the shoes that some people bring in. Anything from Doc Martins to Jimmy Choo's (they were ghastly, I was shocked!), he managed to make everything look brand new, no matter how little leather was left. This would probably also be the place to come to get keys cut, glass engravings, belt notch making. I have yet to require any of these services, however, I know where I'll be going when the time comes. I am super happy with the service in this place, and can only recommend Jim and craftsmanship! The one thing you should know is that it is cash only.

The gentleman in this shop is so nice, and efficient! I ruined a heel on one of my boots the night…read morebefore; he had my boots looking spiffy in 20min. He even shined up the leather too! And the best part, two repaired heels for £8! I highly recommend this shop. If you need keys cut, shoes repaired, passports photos, or even leather work this is the place.

I took a decent Seiko titanium watch for them to have a look at. It wasn't a 20 grand Rolex but it…read morehad sentimental value to me and I knew the movement needed replaced. The women who looked at it was dismissive seeing that the watch had been discontinued and the couldn't do anything for me. I know that this is not the case as another watch repair shop in Glasgow fixed it for me without any problem. It was the dismissive in nature over the annoyed me more than anything else as if it wasn't good enough for her.

I cannot recommend Martins highly enough. The expertise, care and attention paid by them to my late…read morefather's watches has been extraordinary. I wouldn't go anywhere else with a quality watch or clock.

When my engagement ring of thirty-three years recently got damaged, I was devastated…read more The first jeweller I visited in Glasgow told me that my ring could not be repaired and offered instead to create a like-for-like replacement, using the original gold and stones. I explained to them how much sentimental value my ring held, but they were adamant that a repair was not possible. So, I decided to get a second opinion and visited Smith Jewellers, also in Glasgow. I was delighted when Karen told me that my ring could, in fact, be repaired. She explained that the claws in the cluster simply needed to be strengthened to secure the setting. The work was completed within two weeks, and at a fraction of the cost quoted by the first jeweller. Karen and her husband at Smith Jewellers are such a friendly couple; very approachable people who genuinely care about their work. And, if you're a dog lover, you'll be greeted by their two adorable dogs in the workshop, who make you feel even more welcome! I was so impressed with the service that I also entrusted Smith Jewellers with my late mother's engagement ring. As it was too large for me, I had never worn it, but within two weeks it had perfectly been resized. Once I collected the ring, it looked brand new and beautifully sparkling. Now, I can wear my mum's engagement ring every day; it feels like I have a little piece of her with me, wherever I go. Thank you so much to Karen and the team at Smith Jewellers; I cannot recommend you highly enough. Such wonderful people, excellent workmanship, and outstanding service. I'm just so glad I found your workshop!

Smiths is not glamorous, in fact when you're walking up the close of the tenement building it…read moreresides in on St. Enoch Square, you might feel like you're in a scene out of Trainspotting. It's rather dirty, there's a rickety old lift with the pull over metal bars and the whole place smells of very strong disinfectant. If you are a little put off by the lift then don't worry as there is a friendly man who works in the lift opening and closing the doors and helping customers find what they are looking for. Smiths is on the third floor and as I said, when you enter it isn't glamorous but do not let that put you off as the people working here are experts at their trade. I used to work in a jewellers and whenever our workshop was full - the rest was sent to Smiths. Many Jewellers in the city centre use Smiths and I have seen Links of London staff here many a time when I have popped in. I also get my own personal jewellery sized and repaired here. They've sized a few rings for me and also taken links out of bracelets, ring sizing is never more than £10 for silver and if you need something quick smart they can generally sort something out for you. Smiths has been in the business for years and even though it's not shiny and sparkly, chances are if you've had something sized from a jewellers in Glasgow they'll have sent it here to save them waiting to get it sized in their own workshops if they're too busy.