Was fast to reply and come help us jump start our car. Would use this service again even though I…read morehope we don't need to.

Kobe got my car running in an instant and was very nice!…read more Thank you so much, Kobe! I really appreciate it!

I paid Gerald Smith, the owner of SOS Tow and Auto, over $3000 in labor alone to install an engine…read more(plus $3200 for the engine itself), install a rebuilt transmission (plus $1300 to a rebuilder that he chose), and approximately $2000 in additional requested parts and fluids (injectors, starter, plugs, coils, radiator, fluids, etc). That is just short of $10k invested for the repair of an '01 truck. Upon picking the truck up, I immediately noticed that the truck had a 'Service Engine Soon' light. I was very concerned, but Gerald said that this was likely due to the truck needing to be taken through driving cycles following the engine and transmission replacement. He also mentioned that he felt that the truck had a vacuum leak and that he had neglected to upgrade the hoses on the vehicle during the engine and transmission replacement. He hooked his computer up to it, and said that he had seen no codes, and claimed that the vacuum leak needed to be addressed, and the truck just needed to be driven. I was not happy about the 'Service Engine Soon' light nor was I happy about the lack of common sense to replace bad hoses at the same time that you replace the engine, but I did understand the concept that with the major components being replaced, the truck did need to be taken through driving cycles to allow the truck's computer to be updated with the newly installed components. I decided that I could replace a few hoses, and drive the truck, and that everything might work out, right. I could not have been anymore wrong about the job working out. The same evening that I picked up the truck, I had an ODB computer placed on the truck, and there were multiple codes. Not only this, but the truck really was not driving well - there was clearly a misfire. When I contacted Gerald about the codes and the misfiring, he answered the call on speakerphone and said that the codes were "due to preexisting issues" - I could hear him discussing the issue with his wife in the background. Furthermore, he refused to give me my receipt or any of the paperwork that he had stated that his wife would be preparing for me. He said that any additional work that he did on the truck would be an additional cost; he did not honor his so-called warranty at all. It was at that point that I knew that my truck was likely in far worse shape than I ever could imagine. On May 15, 2025, I finally had a chance to have the truck looked at to address the alleged vacuum leak, the codes, and the 'Service Engine Soon' light. Their findings were very alarming; they found that Gerald had left the knock sensor unplugged during the installation of the new motor, of the new fuel injectors he had me purchased some were loose and/or improperly installed, and various other nuts and bolts were loose. The transmission was low on fluid and was not shifting properly. I paid $600 for the knock sensor, fuel injectors, loose nuts and bolts and the diagnosis, and elected to have the truck towed to a transmission shop the following day. The findings at the transmission shop left me speechless. The very first thing they attempted after seeing the low fluid levels via the transmission dipstick was to add some fluid - the transmission fluid that they tried to add spilled on the ground as they tried to add it. This was bad, but the findings only got worse. This is the short list of what I witnessed them encounter: Loose/unbolted high pressure AC line Loose/unbolted and unsecured fuel line under truck (this is severe fire hazard) Fuel line stack bolts missing Inoperable transmission bleeder Missing transmission bleeder hoses Missing transmission dust cover shield Missing bolts on cross member Exhaust mount nuts missing Upon further tear-down, these additional issues were discovered: The brand-new starter that I supplied Gerald with was only secured by one bolt - not the three that are required The torque converter was improperly aligned during install Missing bolts at transmission bell housing Marred transmission casing due to the wrong bolt (too long) being forced into the wrong location Various bolts cross-threaded and stripped due to improper placement Missing transmission vent tubes Missing transfer case vent tubes Idle air control valve missing cap after install of replacement engine After repair and correction of the neglect incurred by SOS Auto and Tow, I just paid an additional $3200 not including multiple tows and multiple Ubers due to my truck being inoperable. At a minimum, Gerald Smith of SOS Auto and Tow is responsible for these most recent charges. I will be taking legal action due to this act of gross neglect and services left unrendered. Potential Consumers: Do yourself a favor and do not entrust Gerald Smith, SOS Auto and Tow or any of its affiliates with the care of your vehicle, unless you enjoy burning your hard-earned money or potentially being burned alive by neglectful work such as leaving fuel lines exposed and unsecured beneath your vehicle.

My car tire went out driving back from Louisiana and I didn't have a spare. I came upon Gerald's…read morenumber by searching road side assistance in my maps app. Gerald was about to close down but he answered the call and showed up quick. Gerald jumped out asked me the problem and suggested that I call a 24hr tire shop that he drive me to. Gerald was nice, precise, technically proficient, and fast. The price was cheap and affordable. Thank you Gerald.

They guy didn't come with the equipment for the job I had to use my car to boost my semi he never…read morecharged his jump box I would never ever use him again and he still charged me full price I had jumper cables I didn't need him for that

From the owner: 24/7 Emergency Lockout and Roadside Assistance…read more Answering the phone when you need me and getting to you fast. Getting the job done and taking care of you and back on the road quick.

WATCH OUT! Leaving 2 stars because I heard 1 star reviews are easier to get rid of. Would give 0…read more Gave them my CC info to pay over the phone, and two days later they went on a shopping spree with my card. These guys are based out of India and I know it was them because they are the only ones I gave my CC details to and I don't save CC info on my phone. They send a link to prepay for the tow, but the link was not letting me process my payment after multiple attempts. She kept pushing to just give her the CC details, so I reluctantly gave her that info and it goes through first try without an issue. Two days later and all these charges are racking up on my CC. Fishy. Be careful. Edit: It's been 3 days since writing this review and they are now spam calling/texting my phone from different numbers and no caller ID's. I know this because they left voicemails/texts saying it's High Noon Hauling. They've used 5 different numbers now. Very unprofessional.

Amazing well done came out fast and did awesome job towing my vehicle with care would recommend…read moredid their business to anyone? They're fast honest and reliable ...

Recently my car broke down on the side of the highway. I was alone with my 2 year old so I was…read moreanxious about getting help. David was prompt and courteous. He helped me get back on my way very quickly. I was so thankful to find good, honest help!

From the owner: We offer winch outs, wrecker services, low clearance, local and long distance towing services for…read morelight and medium duty cars, vans and trucks. We also offer fast accident scene response. Our roadside assistance services include jump starts, battery replacements, flat tire changes as well as fuel, fluid & air delivery. We care about your vehicle and property and we value your time. Rely on D&J Towing & Roadside Assistance for damage free towing and fast, efficient roadside service!

Julio was great! After diagnostic, he was very transparent on what was the problem. When repairing…read moremy vehicle, he sent updates and pictures throughout the entire process. Definitely, will reach out next time I need some work to be done!

Julian is the guy to call!! We had the unexpected happen on our 4 hr trip and car didn't start…read moreafter gasing up, jump starting didn't fix it so we started searching for mobile mechanics. Julian answered the first time, came to our location within 20 minutes and 1 hr later we were back on the road after he went searching for a starter. He was our rescue angel today! Thank you for the awesome service.

My service was amazing, got to me in a timely manner and completed my tire change in just a few…read moreminutes! Very friendly and respectful and has AMAZING prices that can't be beat!!!

From the owner: The best price in the dfw area read more

ABSOLUTELY 10/10 experience with Kenny, who was quick, kind, and professional! This hidden gem is…read moreright on the other side of Love's gas station, and was exactly what I needed. We had gotten a flat on a road trip, and when we typed in the nearest tire shop, Love's came up, but we called and they recommended J&D's and I am so glad they did! Thank you for being a blessing and making a hard situation easy! Jesus was really using them, because they had the right tire, they fixed out other tire and sent us on our merry way in under 30 minutes! Truly, Thank you it was also an amazing value. I don't remember what they paid to patch but it was around $30

Wow! What a find! J & D is open 24 hours. They will come to you or you can go to them. Great…read moreservice, quick, efficient and courteous.

The service rep came in a timely manner with great service and excellent price and towing time.read more

From the owner: 903-926-6997. Call 24 hours a day! Reliable towing, very reasonable pricing, enjoy helping…read morecustomers! Roadside assistance available. -Gas Delivery -Roadside and Towing -Lockouts -Tire and more.