We just drove home in our new Honda Passport and couldn't be happier! Huge shout-out to Gonzalo at…read moreEd Morse Honda- he made the entire process smooth and stress-free. He walked us through every feature, answered all our questions, and made sure we felt confident about our choice. If you're looking for a Honda and want an amazing experience, ask for Gonzalo--you'll thank me later!

Great experience! Shawn B. called me after I had been browsing on the website and put an inquiry…read morein. He answered questions, gave me figures, followed up my texts and never was pushy. We set up an appointment for me and my husband to come see the car and test drive it. The rest was history and I walked out with a new car. Alex the finance guy was also very patient and kind.

Service Department I was greeted by Terrence a wonderful…read moregentleman who reached out not only to find out who my service advisor was but then went on to offer me a seat in her office while he went to advise her of my arrival. Jackie was my advisor. She was very good n assisted me through the process. My vehicle was completed as promised n clean n shiney like brand new. Thx to all of Schumacher Staff they really make u feel like family!!! 10's for all!!!

First off I went two times to go look at VW and a Buick car on northlake. Not once even when I…read morewalked inside did anyone greet me or ask me if I needed help. I left both times. I gave it a second chance but I'm not sure why. But onto my problem and this was second lease through them. Just a heads up if your getting a car lease through Schumacher and they go through a credit union like Velocity that uses Fusion Lease company. This basically is a 3rd party lease. I cannot return the car lease to the dealership. (It has to be picked up by a car pickup company that fusion schedules). I also normally would get the disposition fee waived if I am buying another VW or sister car like Audi, and usually the mileage if over, all or some of it usually be waived if I buy or lease another car but none of this applies. Schumacher never told me any of this and unfortunately I thought I had a normal lease like my previous one through them. The new dealership that I bought a car from that is a sister dealership was willing to write these things off but because it went through a credit union(which the dealer never heard of any lease going through a credit union) was not able to find me in the system stop do this. Now here I am with having to pay a disposition fee and paying extra mileages and sometimes there is an amount they will give as an allowance for wear and tear, but that doesn't apply either. Just an fyi because I was under the assumption my lease was a normal lease process and Schumacher never made me aware of any of this. My guess is Schumacher has some kind of deal or kickback from them but they definitely should let you know the normal leasing circumstances does not apply if you are going through a credit union because it uses a 3rd party leasing company. Very deceptive practice of Schumacher.

I went there to compare shop because I needed to purchase a new car, & my mind was set on Honda,but…read morei needed to do a comparison shop.So I went to EARL STEWART TOYOTA on 12/28/25 & asked if I could Test drive a Toyota Corolla, the sales guy didn't hesitate & handed me the keys. I loved how the car was roomy enough for someone to sit in the back seat comfortably & my test drive performed perfectly. Now the sales guy is talking #'s to me & my comparison shopping has now stopped, because I found a car that I love and the PRICE was very good. I did wind up purchasing a 2026 Toyota Corolla LE & got it financed at an excellent rate & now I am the owner of an EARL STEWART TOYOTA COROLLA. My entire life was being a Honda civic girl, but that changed.My service guy Steven Silverstein and he did me right, I even got Tinted windows on my New Car that I pickup on this Thursday,1/8/2026. I would definitely Recommend anyone who is looking for a new car, especially a Toyota to go to EARL STEWART.The difference is when you purchase a car at EARL STEWART you don't pay any Dealer Fees..and that saves U over $1000.00 +.... compared to going to other Toyota Dealerships. If you are looking, just stop by EARL STEWART TOYOTA & ask for Steven Silverstein, and take a look around & judge for yourself! ALSO...when you purchase a New Toyota today you can REQUEST to GET a TECHNOLOGY CLASS, with the I.T. Gal who will TEACH YOU ABOUT your NEW TOYOTA with the TECHNOLOGY that's in these NEW VEHICLES.So if u purchase a New Toyota don't Forget to EDUCATE yourself with a TECHNOLOGY Class..!

I brought my 2023 4Runner in on March 26 because the steering wheel was vibrating under 60 mph…read more From the start, the experience was frustrating and disorganized. The technician initially wrote up services I did not request (alignment, balancing, and tire rotation). I had to correct this and clarify that I wanted a proper diagnostic check first. Despite having an appointment, I waited over three hours only to be told the vehicle hadn't even been taken into the shop. After escalating the issue to the service manager, the vehicle was finally looked at. Within 30 minutes, I was told I needed four new tires and an alignment at a cost of $1,200. This felt rushed and questionable, especially without a thorough explanation. I declined and decided to get a second opinion. I then went to Tires Plus, where the assessment was completely different. They confirmed I did NOT need new tires. They performed an alignment, balanced the tires, and completed an oil change--all for $356.98. The vibration issue was resolved. Additionally, the dealership failed to note that my vehicle was due for an oil change, even though it was clearly indicated. Based on this experience, I will not be returning. The lack of organization, poor communication, and what felt like unnecessary upselling does not inspire confidence. Thank you

bought a 2023 challenger sxt blacktop msrp 35000 they gave me 7000…read morein rebates then i had a few questions and the gm took care of me idk what others are saying but I'm from New York fucker and don't take no bs no one is going to post up real shit like me no computer or A I bs

Hands down the worst service manager and mechanics I've ever seen, Marco's the service manager held…read moremy vehicle for 9 days and then told me his mechanics could not replace a headlamp on a Jeep Grand Cherokee because they were afraid to take the front bumper off and damaging a plastic grommet that cost $0.05 so after 9 days I took it across the street to Apex who replace the entire light for $150. So I am highly recommending if you do not want to be ripped off by napleton's go across the street to Apex and have them fix your car the proper way..

My Forte's AC had been giving me issues for about a year and after taking it to another Kia…read moredealership 3 times with continuous recurring issues, I'd decided to take it to a different dealership. Making the appointment was extremely smooth. It may seem like it's not a big deal, but IT WAS!!. I arrived at the service department at 8:15 on a Saturday and was quickly greeted and taken care of by Giovanni. He checked the car in and said he would check in by noon with an update. I went home and it was about 10:30 when I got a text message saying that the car was ready for pick up. I was surprised and confused. I received my car way cleaner than I left it and my AC was fixed. It's been 2 days and I have no complaints. I'm very happy with the services provided and can't wait to take my car in for an oil change to see if this Kia Dealership will be my Kia's new forever service department. Lol

This is hands down the most unprofessional dealership I've ever visited…read more I came in prepared. I knew exactly what I wanted, had my numbers in order, and was ready to make a deal. Instead of having a straightforward conversation, they immediately tried to hustle me -- assuming I didn't know any better. I've spent about 10 years working with dealerships in New York, so I'm very familiar with how deals are structured, what's negotiable, and what isn't. They attempted to mislead me about fees and claimed certain items couldn't be removed, discounted, or adjusted -- which simply wasn't true. When they realized I wasn't going to fall for it, the manager became visibly frustrated. At one point he said, "If you don't return by closing time, I'm not honoring the deal." As if this was the only dealership in Florida. That kind of pressure tactic might work on someone inexperienced -- but it's just unprofessional and desperate. After I walked out, he tried chasing me with a sudden "bottom line" offer. By then, the damage was done. Negotiation isn't about intimidation -- it's about transparency and professionalism. If you can't close a deal without emotional pressure, that says everything. I left laughing with my girlfriend. Not because it was funny -- but because it was unbelievable how poorly it was handled. There are plenty of reputable dealerships that know how to treat customers with respect. I recommend taking your business elsewhere.

I always prefer to start off with a new used car taking it to the dealer first. I have a 2006…read moreCorvette with extremely low mileage and wanted to be sure it is well taken care of. I made an appointment for 11 AM on Wednesday assuming I would be out of there in an hour to an hour and a half for a simple oil change. When I arrived, I had to walk around to find my service advisor but once I tracked him down, he was very friendly and cordial and very interested in my car. He explained that it would take at least a couple hours to do the oil change. I inquired if they could give me a ride home and he assured me that they would be happy to do so. I ended up waiting one hour before someone came to get me to offer me that ride home, which is only a couple miles away. I declined, since the oil change is to take two hours I might as well wait the extra hour. Everyone who passed by me, especially Rob and Michael (manager? in office beside Customer Lounge) was friendly and asked me if I'd like water, etc. I had my large service dog with me and everyone was engaging and caring. Eventually 2 hours became almost 3.... Victor was kind enough to check in the status and reported back to me promptly. When he came to get me (I t seems my service advisor disappeared for a very long lunch...lol) I was told my oil change was complimentary! Now that's a definite improvement in noticing how a customer feels. I did ask why they make appointments for a specific time slot for a simple thing like an oil change and was told they have issues with accepting too many cars. The car was brought to me with a nice plastic sheet over the seat cover. Although it was not vacuumed nor quick washed as I've experienced for scheduled oil changes of my other vehicle at local Al Packer Lincoln Ford, I appreciated the consideration. There are many "runners" sitting around the outside service area who could be enlisted for that free extra attention... From reading previous reviews, I think a little closer attention to the individual customer, like what I experienced in a positive way today will do wonders for our experiences and for good reviews like I was happy to be able to leave today. By the way, I will be bringing my car back for further service needs and oil changes. Hopefully, they will get their scheduling act together for the complimentary ride home (more promptly than one hour) and for prompt and thorough service by managing MTTR (quality assurance).

I F.cking hate this car Dealership, everybody is lazy and don't wanna help, I took my car to get a…read morenew speaker and they replace it on the wrong side so I had to wait a week for them to order a new one, once the new one came the gave it to someone else. not only that the customer service sucks NOBODY IS PROFESSIONAL.

I had an outstanding experience at Mullinax Ford of West Palm Beach while helping my daughter buy…read moreher first car. Anyone who lives in South Florida knows how tough it is to find a reasonably priced used car -- the markups are insane and most dealers list cars way above Kelly Blue Book. After checking with about 15 dealerships and barely getting a straight answer (only one even sent me an "out the door" price, and that took days), I found Mullinax Ford late one night while searching for dealerships with no fees. Right away, their pricing caught my eye because it was actually fair -- right in line with Kelly Blue Book. No games. No surprises. And when my daughter reached out, our salesperson, Dave McKenzie, responded immediately and was the first person in this whole process who seemed genuinely transparent. From the moment we arrived, Dave made the experience relaxed and low pressure. My daughter wanted her name on the paperwork since this was her first car, and the team immediately recognized that. In fact, they pretty much pushed me off to the sidelines (in a good way!) so she could have the full experience and feel confident doing it on her own. As a dad, that meant a lot. Charlie Munoz in finance was great as well -- knowledgeable and friendly. My only small suggestion for him would be to remember that some of us come in cautious because of past experiences with other dealerships. Once I realized Mullinax really wasn't going to slip in any hidden fees or shady add-ons, I honestly wished I had asked more questions. But even so, the financing was straightforward, fair, and far better than anything we'd been offered elsewhere. And then, to top it all off, while we were doing paperwork, a gentleman started chatting with us about the car my daughter picked. We talked for a good 10 minutes -- about cars, weddings, life -- before I realized he was Scott Nicolas, a partner in the Mullinax Ford Group (and a former NFL player!). There was no ego, no sales pitch -- just a warm, genuine conversation that felt like chatting with an old friend. It made the experience even more memorable for my daughter. In a market full of overpriced cars and high-pressure tactics, Mullinax Ford was a breath of fresh air. Fair prices, no hidden fees, honest people, and a team that truly cares about making the experience a good one -- especially for a first-time buyer. Highly recommend this dealership, and huge thanks to Dave, Charlie, and Scott for making the whole thing something my daughter will never forget.

I bought a vehicle sold as "NEW" that was actually used with multiple defects that were never…read moredisclosed: * Prior mileage 1200 * Rust on the chassis * Interior damage and stains When I found these problems and asked for help within 12 hours, the dealership refused. They claimed they couldn't do anything because I signed papers. This dealership hides problems and abandons customers. That's all you need to know.

Exceptional Luxury Experience at its Finest! …read more If you want to experience what true high-end customer service feels like, this is the place. There is a massive difference between an Auto nation dealership and a real Mercedes-Benz dealership, and this team proves it. Not only did they have the best prices we could find, but the level of care and professionalism was simply outstanding. The process was seamless thanks to three specific professionals: Danilo (Sales): Danilo is a class act. He was incredibly knowledgeable, attentive, and made sure every detail of the car was perfect. He was attentive, knowledgeable, and never pressured the process. He took the time to ensure every question was answered and that we found the perfect vehicle. Rafael (Manager): his pricing was transparent, and went above and beyond to ensure we were happy with the deal. His pricing outperformed every competitor we researched. Rosana (Finance): Roxanne made the "dreaded" finance office the easiest part of the day. She was professional, efficient, and took the time to explain everything clearly. Mercedes of North Palm Beach showed they value every costumer time. No games, no hidden fees--just a smooth, high-end transaction from start to finish. This was our first time here and it would definitely not be the last at all. Highly recommended!

Over the course of several months, my vehicle was repeatedly serviced for the same unresolved…read moreissue. What was most surprising throughout the experience was the overall lack of professionalism displayed by both management and staff. Communication was inconsistent, timelines were poorly managed, and many written responses contained careless grammatical errors and repeated misspellings of customer names -- all of which reflected a broader lack of attention to detail and customer service standards. On multiple occasions, the dealership also referenced potential "goodwill" gestures or accommodations in response to the ongoing inconvenience and lack of resolution, yet none of those offers were ultimately acted upon or followed through. I often found myself having to initiate follow-up conversations simply to receive updates or direct answers. While mistakes can happen at any business, I expected a far higher standard of professionalism, communication, and accountability from a dealership representing the Mercedes-Benz brand.

I wish I would of looked at these reviews before buying. The worst customer service. The whole…read moreprocess was terrible. Forget about trying to call no one ever answers the phone.

Great service department, excellent customer service. My service representative was very…read moreknowledgeable of Tesla products, and was able to determine my issue with TPMS. They were fast and communicated with me every step of the way.