I got busy at work and absolutely should have left this A++++ review on my Subaru experience weeks…read moreago. I came into the dealership twice, and both times I was alarmed that my Subaru was decelerating and then lunging on the highway. Ryan Young, Service Advisor, was amazing, and Bernard Keuhn, Service Manager (whom I met with the second time), reassured me that Ryan had given me solid advice that saved me from an expensive official Subaru diagnosis. As it turns out, it was the shoes I was wearing! Who knew? I was a bit embarrassed , but grateful to have the problem solved. I just can't say enough good things about these two gentlemen at the Subaru dealership on Motor Way. -- They could not have been more pleasant. Remember the names Ryan Young and Bernhard Keuhn. They have your back!

Heuberger Subaru We…read morehave taken our 2017 forester in 2 times now for a vibration in the front end and the service team first turned the rotors and said it should be good, but the issue persisted. 2nd service appointment they gave a vague explanation that they had swapped the rotors and test drove it. What exactly does this mean? Swapped rotors? Seems like an evasive and unprofessional description . The issue persists and is now worse. We will be making another service appointment, which by the way seems to now be through a foreign call center or something because communication is very poor and not at all the level of service we have been accustomed to in all the years we have been customers of Heuberger. My suspicion is there is a bad CV joint or axle issue. By the symptoms we have described this should have been checked but evidently not. I'd advise others to be a little hesitant to buy a vehicle from Heuberger Subaru as their business model may not be what it once was.

Ants in my waiting room chair were my buddies, pretty cool. Good service. Good cheez-its will come…read moreback for more oil and ants. Update as of less than a day later: The only reason I took one star off is because I went in for an oil change and asked if while they did the change they could check out something else on my car, which they agreed. After driving home I finally looked at my invoice and realized that they never changed my oil. So great service except they forgot to do the service I actually scheduled...

I had a great experience with the service department. Sarah Massanou, my service advisor, was very…read moreprofessional, friendly, and helpful throughout the entire process. She explained everything clearly, kept me updated, and made sure my vehicle was taken care of properly. I really appreciate Sarah's excellent customer service and attention to detail. She made the whole service experience easy and stress-free. I would definitely recommend Sarah and the service team to anyone looking for great customer service and quality work! Thank you, Sarah, for taking such good care of me and my vehicle!

I moved from Boston and needed a car. I wanted financing but did not qualify. I went to Phil long…read morebecause they are reputable. I met Rich and he was awesome. He explained everything in detail and always with a smile. He was courteous and professional and I was quite satisfied with the exceptional service he provided. The car I got had to be paid in cash, since I couldn't finance. I had only 1 option in my price range and it was a 1999 Chevy venture. I never thought of myself as a minivan guy but I like it. The car is older and has 119k miles so there are certain things that don't work like new obviously. The windows are a little slow and the back bumper had a teeny crack. The car, for being 15 yrs old, is in great shape and the car fax was perfect: 1 owner no accidents or major mechanical issue. I found a gem with Rich's help at Phil long and I am quite satisfied.

Great folks to deal with. None of the normal BS you have to deal with at other dealerships. They…read morewere happy to make a fair deal and made sure our car was repaired. It had front rotor issues that they repaired along with a seat motor issue. They let us take the car on an extended test drive so our mechanic could look at it. We came from Castle Rock as we had a pleasant buying experience a couple of years ago so we went back. We were glad we did.

Austin in the service department was a pleasure to work with. I arrived 10 minutes before they…read moreopened, but was greeted and provided service as soon as I arrived. He made sure my new key fob would be compatible prior to programming, and walked me to the parts department to help get the new key cut. He was highly responsive and clearly takes pride in his customer service. Thank you for the excellent experience!

Received mailing after a 9/30/2026 recall appt. saying my 2022 Bronco has marginal brakes +…read moretires.It has 3200 miles.Long time Phil Long customer but not any more.Going to contact BBB.

Got a beautiful truck from AutoSavvy, but it had some issues that needed to be addressed…read more AutoSavvy stepped up and fixed all the problems, and now has a very satisfied customer! Thanks, AutoSavvy!

I would NEVER ever recommend anybody to buy a vehicle from this company…read more The vehicles look nice and all but I spent $10,000 above and beyond what my monthly payment was on a 2020 ram pick up that was constantly in the shop. The airbags were put back together with zip ties, metal clamps, and soldered back together. I had to hire an attorney, which unfortunately was no help because the scumbags get my legal legally just enough not to be put out of business. Again, this is a terrible company. Don't know how they stay in business would never ever recommend them to anybody. And the scum bag manager Orlando is absolutely no help. and opposes unfortunately I had to give him a star. Otherwise they would be negative and I wouldn't be able to post it.

If you visit, ask to speak with Bella Sandy, I had the pleasure of speaking with her and she is the…read morebest. Very knowledgeable and professional.

Ryan D. was absolutely wonderful to work with--sweet, personable, and he truly took great care of…read moremy mother-in-law throughout the entire car buying experience. I purchased my Ioniq 6 from this same dealership, so it doesn't surprise me at all that the customer service was phenomenal once again. Now I'm so glad she's part of the Hyundai family too--thank you, Ryan!

Best place to buy a used car. Rick is the best and upfront with you. Very helpful and has in-house…read morefinancing.

THIS IS A SCAM! Please do your research! I was scammed out of $10,600! They will send purchase…read moreagreements, inspection reports whatever you ask for it's all fake! They are stealing videos and pictures from Skyway Classics out of Florida. Do your research. If it sounds too good to be true, it probably is! Google reverse search all cars before giving them any information or payment! Wish I would have known that soon! The actual company 1995 Auto Sales doesn't sell classic cars! Also, heard they are out of business due to the owner retiring!

We were looking for a truck and came upon a Nissan Frontier on SCM's website. My friend (who was in…read morethe market for a vehicle) called in to make an appointment and was set up with Rory. We showed up, looked at the vehicle and decided it was not for him as he really didn't need a truck. We found a Lexus RX that met his needs better. Rory was very patient with us as we figured out which vehicle worked best and was upfront and honest about the process and what to expect. Lucas in the back showed us all the numbers as we were negotiating and gave us 100% transparency into what could be done and why. My friend purchased the car and is very happy with how this dealership, Rory, and Lucas treated him. This was an incredible purchasing experience.

Great service good selection on vehicles but promises and quality not met bought a 2020 vehicle…read morethat was not taken care of had four different tires and issues they said they would have a mechanic reach out and fix and didn't at all after a month and some weeks and reached out twice and still haven't received a call so I had to take it somewhere else and pay out of pocket, dealers were nice but services wasn't honest. Polite and cool dealers but definitely check the car out before purchasing.

I was looking for an older used car. Nothing fancy or expensive but I wanted a specific model,…read moreyear, and condition, and they happened to have it. Michael was a rockstar and all the staff were incredibly helpful. I live in New York and it was a little weird to fly to Colorado for an old Camry but they were patient and answered all my questions; sent me the carfax, even put it up on a lift so they could send me pictures of the underside. Then while traveling across the country they stayed in touch with me and were incredibly helpful and flexible while I made my way there. The level of service, and communication I got for an inexpensive used car was off the charts, especially considering they're unlikely to get repeat business from a transaction like this. I would 100% buy from them again and will in fact keep an eye on their site for future purchases. Even after I flew in they were patient and answered multiple queries without trying to pressure me once. I tried to complete a similar transaction with a different Colorado dealership and those folks were no where near as helpful, and told me I'd have to put down a non-refundable deposit. These folks treated me like I was buying a new car. I can't recommend them enough.

One-star. Ryan (Sales Manager), Christine, and now GM Jeremy -- a pattern, not an isolated…read moreincident. We came in ready to purchase a used BMW X5 already sitting on their lot, at their asking price. When we arrived and asked to work directly with Ryan given a rude phone experience beforehand, he was immediately combative, said "that's not how his dealership works," told us he had interviews to conduct that day, and turned us away rather than make any attempt to accommodate a ready buyer. His employee Christine then came out to the parking lot, cursed directly at us, and made an obscene gesture as we drove away -- in front of other customers, in the dealership's own lot. We followed up afterward and spoke directly with the General Manager, Jeremy, expecting this to be resolved at the top. It wasn't. Jeremy was just as dismissive as his staff and offered no apology whatsoever for how we were treated -- not for Ryan's conduct, not for Christine's behavior, none of it. Weeks later, the vehicle is still sitting unsold on their lot. We were a serious, ready buyer for that exact car, and this dealership chose to turn us away and let their staff behave this way instead. If leadership won't even acknowledge how customers are treated when it's brought directly to them, I don't see why anyone should expect a different experience shopping here.

Volvo Great product, people in the service area are friendly and on top of things…read more Wish they would call with updates on the car through the day!

Robert -- thank you for responding. A few corrections for anyone reading this…read more Fabian spoke with me and with my father in person after he wouldn't call me back. He committed to following up the following Thursday with more information. He did not. He has not initiated contact since. I also came to the dealership in person to speak with him, and nothing came of that either. I stopped chasing him because chasing produced nothing -- not because I stopped needing an answer. On your statement that the vehicle "remains safe and operational to drive on gas power": that is the part I most want to address, because it is the reassurance I keep being given and it does not hold up. Driving on gas under a software lockout is a containment state, not a repair. I am advised that a lithium-ion pack left uncharged for months sustains permanent degradation, and that continued deep discharge can eventually take out the high-voltage-to-12V conversion system and immobilize the car entirely. So "safe to drive" is not the same as "harmless to drive." Every gas mile I put on this car is doing damage to the system Volvo has not yet repaired. It also burns through what is left of my hybrid warranty. I am roughly 10,000 miles from the end of that coverage. The remaining cell modules are the same age and have the same wear as the one that already failed, and replacing a pack out of warranty runs into the thousands. If I drive it, I run out the clock on the coverage protecting the modules most likely to fail next. If I park it, I pay $715 a month for a car in my garage. Those are the two options I have been given, and neither of them is a repair. The part has been on backorder since April 22 -- 118 days. Still no ETA, no order tracking, and no loaner was offered. I accept that the backorder itself is Volvo's and outside your control. A missed callback is not. I would still welcome a real conversation. 303-641-0793.