Subject: Praise for New Pharmacist at Tesco Extra Pharmacy Pool Redruth. I am writing to share some very positive feedback following a visit to Tesco extra pharmacy in Pool Redruth today. We brought our daughter in as she has been suffering with a cold and cough, and this morning she woke up complaining of a sore ear. We were understandably concerned, so we visited the pharmacy for advice. The pharmacist who assisted us, who we understand has recently started, provided truly exceptional care. She took the time to thoroughly assess our daughter and was incredibly gentle, patient, and reassuring throughout. Her calm and caring manner immediately put our daughter at ease, which made the whole experience much less stressful for her and for us as parents. Following her assessment, our daughter required antibiotic ear drops, and everything was explained to us clearly and professionally. In what we know are very busy and demanding times, the level of attention, compassion, and care she showed went above and beyond. We have never experienced this level of service before, and it certainly did not go unnoticed. We felt it was important to highlight this to someone higher up, as she truly deserves recognition for the high standard of care she provides. We are extremely grateful for the support she gave our daughter and wanted to ensure her hard work is acknowledged and praised. Kind regards, Lucy Pearson read more

I was served by a lovely young chap called Asher today, he was polite and fun, didn't ask the same boring questions as some do, a credit to Tesco read more