Extremely poor treatment of young customers. I have been shopping in this store for over 10 years…read morewith family etc, and over the past few years I have noticed most times I'm in the store I am being followed around by the security guard (as described earlier). However one experience has really thrown my family's interpretation of Morrisons off completely, and this experience involved another staff member as well as the security guard. Me and my friends were casually browsing an isle to when I noticed the lady staff member as described earlier was trying to intimidate me and my friends to leave the store with her arms folded alongside a partially aggressive facial expression which she held for more than a minute as we looked in discomfort. I would like to add that no suspicious behaviour was going on between me and my friends during this whole time (for reference we are all sixth form students in further education) who were NOT looking for trouble but instead browsing the store. I asked the lady worker if she was okay in a formal manner to which she began to give extreme attitude to the point where it felt as if she was moaning at us for the sake of it. Her clarification to why she was trying to intimidate us was completely ignored, as she believed she was not doing so....however I am 1000% sure if you checked security footage you would find she was. To no surprise the security guard who I described earlier makes his way over completely unaware of the situation, to which he then immediately sided with the employee under the impression we were causing no good. During the entire interaction I stayed in a professional manner with no poor treatment of staff or bad language used however on the other hand the security and employee continued to stay aggressive and intimidating with their behaviour severly lacking good interpersonal skills and shutting down all allegations that they or (she the worker to begin) was in the wrong. Threats such as calling the police on me and my friends were also made, with no reason to why. And I can confidently say that in an overall summary the way in which they handled the entire situation was childish and unprofessional. I repeat no antisocial behaviour was carried out by me and my friends. Both of my friends stayed quiet the entire time whilst I spoke up about how I thought. A compliant has already been made by my father as he knows for himself that the security are over the top with LOYAL customers, however this complaint has clearly not been taken into account. Do better, whether that's more on the job or off the job training these situations make customers feel uncomfortable and it's time someone spoke out. Now aside from this...Morrisons have some nice and friendly younger employees who have obviously had successful training. with this being said some employees particularly those who are older or have more experience in the store, need newer training etc.

unfortunatly i had a weir experience today at morrisons loughton, the cashier didnt find a barcode…read moreon the item so he said " i cannot scan it" at my request find the manager do something.. he. replied " we have two managers i dont know where they are" and was just looking at me - the customer. so ive decided to try and help him since he is so lost, just asked the staff from selfcheckout to call the manager and surprise for me was that this boy was telling me where to go to the over end of the shop and try to find there the manager.. amazing how the staff is sending the customer go and find the manager bcs we dont know where he is and we dont know how to call him/or maybe its bcs they forgot they have to be helpfull ?? more dissapointing to me is that the cashier has no way out if the item has no barcode... so if there is a struggle at the cashier what the customer doesnt matter?? Now at the end of all of this the manager came which was a young girl who had no interest in providing little customer service at least little .. her first question is " where did you get this item?" how the manager doent know what items the shop sells???? is it her first day? so all of this could be avoided as well as maybe a small teminder to this staff members -- they are suppose to help

A very cozy place to chill and spend time. When we were there the coffee was good, and the owner…read morewas very friendly. We ordered a latte and a cappuccino, both tasted great and strong. I liked their coffee art too!

Okay so this is probably one of my favorite coffee shops in Loughton. In my opinion, Loughton…read morestruggles to open and keep good coffee shops. Organico is therefore my top choice. Organico is primarily a health food store that has some seating for those seeking a coffee. The coffee and pastries are quite good, but it can feel like your sitting in the middle of a grocery store. However, this is probably my only complaint. Organico serves decent coffee at reasonable prices in a semi-comfortable environment. Plus they dont mind the lengthy visits. My mother-in-law and I sat and chatted for a few hours. It was a very nice experience overall.

This supermarket is utterly useless. Never has anything i need, is badly stocked and much pricier…read morethan other leading supermarkets. Although their ready meals are really good I wil say.

This store has really gone down badly in my opinion. A couple of weeks ago I was almost knocked…read moreflying by a child skating at considerable speed between the aisles. Sainsbury's refuses to apologise or do anything to discourage customers from flying about on heelys and even scooters and I had to contact head office several times before they even bothered to answer my concerns, though they now say they will provide the services of a first aider to anyone injured by the type of behaviour they are too scared to combat. Very poor.

Amazing shop with brilliant food, a bit pricier than your average supermarket but well worth it…read more Their ready meals are brilliant. I love their 2 dine for £10 deal. Cant wait for it to happen again. Definitely reccommend. Pity they wouldnt give me a job here!