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    Terry's Pet Palace

    3.0 (2 reviews)
    Closed 8:30 am - 12:30 pm

    Services - Terry's Pet Palace

    Pet sitting

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    2 years ago

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    6 years ago

    Very great customer service! My dog was in and out. They let you know what happened and how it went. My dog had fun with them!

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    Sugar's Pet Sitting

    Sugar's Pet Sitting

    (21 reviews)

    North Dallas

    I cannot express enough good things about Kathlyn and her team. We have been using Sugars for a…read morecouple of years daily for dog walks and on the weekends for cat sitting. There are so many ways Kathlyn has gone above and beyond. Six months ago, we went out of the country, and had a cat get very sick while we were gone. He had to be euthanized. She took him to the hospital, and stayed with him the whole time. Now she is taking care of our horse too. She only has to go check on her once a week, but she has been going more frequently just because she cares and working with her!! I could go on and on, honestly. With Sugars Pet Sitting, you get more than just a pet service. You are getting a team that will love and care for your animals!! Hands down the best pet sitting company around.

    This service is exceptional and an incredible bargain…read more I've browsed yelp for years and only left two reviews, and this is my honorable third! I've never left my cat Archie for a week long trip before, and I was worried about who could watch him. After seeing some reviews, Sugar's looked like a good bet - and... blackjack! Every time Kathlyn came, she sends a journal of what your pet was doing/what she did along with multiple photos. She also noticed I didn't have enough food to refill after the 5th day. When I told her where it was, she came back the next day to check on him (after checking with me) FREE OF CHARGE!! Can't hype Sugar's up enough. I'll be a return customer.

    Petco

    Petco

    (6 reviews)

    What a horrible place. Incompetence all over the store. Don't try to buy fish there!…read more I wanted to set up a glo-fish tank and for 3 months the fish were under quarantine. In the meantime no one could help me get my water balanced in anticipation of being able to buy them. Fish tank for sale

    We are frequent customers of this location. It hasn't ever been a "bad" experience, they've always…read morebathed and groomed the dogs and that was that. The last time we picked up our German Shepherd she was still wet and the employee said "Jasmine didn't like the dryer today" I brushed it off and thought well Jasmine is a little wild I'll let it slide. I went in last week to get dog food and thought I'd book my pups grooming appointment in person. The worker said it would be a week before she could get to my dogs. She said that it was "only her" now and she's swamped. I didn't think twice about it, I understood it could be busy and or booked up. Today I dropped off my Yorkie and German Shepherd at 10:30am when their appointment was Scheduled. I picked them up 3:30pm, so they had them for 5+ hours. The employee did tell me she "knicked" my Yorkies ear but had put medicine on it to make it clot. I was little confused but the medicine she had applied to her ear was the same color as her skin so it kind of camouflaged the wound apparently. Once I get to the car after going to get the Yorkie first and then my German 2nd i then noticed that my Germans neck and entire back end was wet. Not damp but wet! Get home and look down at my Yorkie eating and notice she was cut on her stomach as well! She was bleeding on her Belly where they had knicked her as well. After that I was pissed! Once sitting on the couch I looked down and noticed my Yorkie's ear. The medicine had obviously rubbed off or warn off and you could see this so called "Knick" very clearly and I was appalled. This was not a Knick it was a serious cut, not to mention another cut on her belly! I paid and tipped a total of $91 for them to cut my Yorkie twice and for my German to come home wet! The German now looks like she needs a groom again because her hair on her back end dried all different ways because she wasn't dried properly. I will not be bringing back my dogs here ever again.

    Terry's Pet Palace - pet_sitting - Updated May 2026

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