Everybody is always helpful love this place only one i come too... Explain everything that they do…read moreat all times

I went here to fix an oil leak that was found at another jiffy lube location and spent hundreds of…read moredollars for the leak to be fixed and for a tune up. Roughly a week after the repairs, my battery went out and I had taken it to another auto shop where they stated I had an oil leak that should get it looked at soon. I took my vehicle back to jiffy lube after being made aware of this leak and an employee stated I could bring it in the next day for the repairs. However when I brought my vehicle back, they denied me service stating they actually can't fix the problem at all and recommended a few places. I reached out to the store as I was very unhappy with this resolution and was informed I should call the 1-800 number on the back of my receipt. The number didn't work, but I googled it and found the actual phone number. I filed an initial complaint with Jiffy Lube' Customer service and the store did reach out, but when they realized who I was, they said they can't do the repair. I asked to speak with a manager because I felt like I was being double charged for nothing. He stated that the store manager Gary would be reaching out within the next day or two. I did not hear back from Gary or the store so I called the customer service number once more. But now I'm even more disappointed with their customer service support as I have not even had a response from Customer Support, Gary or Tom the district manager. I feel like I deserve a full refund due to this inconvenience. Worst case scenario I definitely should get back the tune up fee because they did not properly locate my issue, and now I have to get it repaired at another shop (labor and parts fee)