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    Terry R. Soule, DDS

    4.1 (9 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Terry R. Soule, DDS

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    Terry R. Soule, DDS Photos

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    4 years ago

    Friendliest staff I have met and special kudos to Lori! Enjoyed my visit and their professionalism!

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    Ask the Community - Terry R. Soule, DDS

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    Advanced Dental Care of Orange City

    Advanced Dental Care of Orange City

    1.8(10 reviews)
    0.5 mi

    They run the scam that a regular cleaning is not good enough. They insist that you need a deep…read morecleaning each time.. Of course a "deep" cleaning cost three times as much.

    I had an appointment today, 11/11/24 at 12pm. I arrived at 11:54a. I signed in on the clipboard…read morethat I arrived at said time. While I was signing in, the receptionist was speaking to someone else regarding their insurance - no problem, you're busy, I get it. However, I wasn't able to speak to her because of that and decided to sit down since I had signed in anyway. Surely she'd check the clipboard eventually since she also saw me, right? Well, nineteen minutes later passed - now 12:13 pm and I still wasn't even acknowledged. I go to the front desk - no receptionist. Okay, I'll wait, I think to myself. Five minutes passed and finally is when the receptionist comes back - now 12:18 pm, 24 minutes since I've arrived at the facility. I tell the receptionist that I arrived at 11:54 am and now, 12:18 pm, have still not even been acknowledged and instead have to go to HER to get some sort of acknowledgement. (I know that she hadn't even checked the clipboard even though she saw me from when I arrived because when I went to the front desk to wait for her to come back, the blue label still hadn't been ripped off.) She apologized and relayed to me that there were call outs that day. I asked her if I was going to get charged for "missing" this appointment even though I was in fact present - since the consent forms online before you get to the appointment did give a discretion that patient's might be charged for a "missed", "reserved" spot. She assured me not. But during this exchange, while mentioning that I had not even been acknowledged even though I arrived almost twenty-five minutes before, and mentioned that I signed in to the chart WHILE she was talking to someone else, meaning I couldn't talk to her face-to-face while signing the check-in chart, her demeanor changed and she immediately got an attitude with me where she no longer looked at me and remained looking at her computer. I could tell that her demeanor changed. I asked her for her name - she said it was Nancy - and asked her one more time if I was going to get charged and she replied "no, sir." I asked her "did you just call me sir"? She goes "yes, or no, ma'am, whatever." I asked her to speak to her manager and she said that there was no leadership there today and that manager "Lex" was going to be there tomorrow 11/12/24. I left. It's one thing having to wait for an appointment after being acknowledged. It's one thing when multiple people call out - I've worked in retail, I know what that's like and can completely understand. It's another thing entirely to have the receptionist give YOU attitude when you're the patient and then disrespect you even though SHE dropped the ball after NOT taking a look at the sign-in chart even though she physically saw me sign it, NOT acknowledged me still, and STILL be away from the desk for five minutes (from when I got there at 12:13p and waited until 12:18p). She said her name is Nancy. If she lied or gave me a bogus name, it was the receptionist who was working today, November 11th 2024, Monday, Veteran's Day. I would love to speak to the manager, still, of this facility to complain directly to them regarding Nancy's behavior. Thanks.

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    Advanced Dental Care of Orange City
    Advanced Dental Care of Orange City
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    Cape Vista Dental - Dr. Tubio

    Cape Vista Dental

    3.3(49 reviews)
    0.9 mi

    Dr Yoon is a great dentist, however do NOT use this office for teeth whitening. The company that…read moremanufactures the bleach recommends three syringes of whitening for 14 days and yet, after paying over $450, all they give you is one syringe good for maybe 4 days. Only after receiving your money do they tell you that you may only whiten by a half shade to one shade at most.

    I don't like the dentist... usually. All that is changing. Cape Vista is phenomenal on so many…read morelevels! * Easy to schedule without waiting 4 months * They answer the phone! Hence being able to schedule * They don't hard sell things like electric toothbrushes (No, I don't want your $200 toothbrush, Precision Smiles!) * They don't charge for services that weren't actually performed (I'm looking at you, Aspen Dental ) * They work with your insurance to ensure appointments and services are covered * I actually feel comfortable and at ease with the deep cleanings and dental work that used to terrify me. For the first time in a long time, I didn't have a panic attack and start crying before a procedure. So that was awesome! Due in large part to Dorothy, the best hygienist I've ever been too! She's not only gentle, but so forth coming and honest with what's going on and what's needed. Thankfully, she can also carry a conversation alone! Lol! My dentist was awesome too, but I can't quite recall her name... maybe Dr. Sun? Most comfortable I've ever been during a filling! Feels weird that I'm actually looking forward to going back for my next checkup, lol!

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    Cape Vista Dental - Dr. Yoon

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    Dr. Saavedra

    Terry R. Soule, DDS - generaldentistry - Updated August 2026

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