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Terry Heffernan

5.0 (1 review)

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12 years ago

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People searched for Auto Repair 2,983 times last month within 15 miles of this business.

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Kinsellas Salvage & Recovery - ariel view from Google maps in Lieu of proper pic!!!

Kinsellas Salvage & Recovery

(4 reviews)

Naas Road

"HOW MUCH!??????????" Ok, I didn't have to yell... nor indeed did I have to break down in tears…read moreafterwards... a strange, short, fat, balding, red-faced and blubbering 35 year old man shocked to the very core of his being at being told that a replacement mirror plus housing for the passenger door of his Volvo is going to cost 500Euro from the Volvo dealership. (yeah, I know... never go to the dealer, but this is a custom part, the wing mirror from my old micra is just not going to look right is it!?). After the tears dried up I started ringing round the scrap yards and to a man they had never heard of a Volvo S60... until I happened upon Kinsella's Car Dismantlers. I spoke to Bob, he was very curt on the phone - but I later realised this is because he spends his day on the phone to people like me "I... er... em ...kind of need a bit for a nineteen sixty doodle ford piebald in ultra maroon if you've got it...."... the man is a saint. They had the mirror - all in - 50 Euro and when it came to collecting it they went out of their way to make sure there'd be someone there (I was calling late on a Saturday afternoon) - they close at 4 by the way, worth noting. I cant praise nor thank the guys enough, they are friendly, helpful and not at all expensive - even when they KNOW that they have something you need and no one else has it... which I think is tremendous.

I went in search of a side marker for my car. Greeted with 'yeah' and a smarmy look up and down as…read moreif I was s**t on their shoe. I was directed to the car in the yard but the bumper was missing, which is where he marker is. I eventually found the bumper after I was screamed at like a bold child by the staff. They didn't have my part which was fine. However their customer service skills leave something to be desired. Won't be going back again. Just because you work with a pile of crap doesn't mean you should treat people the same way.

Dunne Motor Services

Dunne Motor Services

(8 reviews)

Deansgrange

I usually don't write reviews, but I feel I must share my experience with Dunne Motors, because it…read morehas left me feeling deeply disappointed, helpless, and honestly heartbroken. I purchased a Jaguar XF on 25-01-2024 for €20,000 -- a huge amount of money for me -- and I made this decision with trust and high hopes. Sadly, the experience has turned into a nightmare. From the very beginning, the AC didn't work properly. I reported it during the warranty period, but they only gave what now seems like a temporary fix. The issue returned within a few months. Then recently, an engine warning light appeared on the dashboard -- a very serious problem. I contacted Ronan, the salesperson who sold me the car, but instead of understanding or supporting me, he simply told me the warranty is over, and I need to pay for repairs myself. On top of that, the service booking was delayed for nearly a month, despite the urgency. When I asked about trading the car, given these issues, he refused to give even an estimated trade-in price. How can I decide anything without knowing the approximate value? What made this experience worse was the way I was spoken to on the phone. While I was trying to express my concerns, Ronan cut the call mid-conversation, not allowing me to finish speaking. I found that incredibly disrespectful and insulting. After spending €20,000, I expected to be treated with basic decency. Instead, I felt completely dismissed and belittled. This isn't just about a faulty car. It's about the way a customer is treated after the sale. I approached them politely and humbly, but received zero help, zero empathy, and zero responsibility from their side. I am now left with a car I can't drive safely, no clear trade-in offer, and no genuine support. I feel cheated, ignored, and emotionally drained. It's devastating to feel like I've thrown away €20,000 of my hard-earned money. To anyone considering Dunne Motors, please be very cautious. In my experience, their focus is only on making the sale, not on supporting the customer afterward. Once your money is paid, you're left alone. I sincerely wish I could give zero stars. This has been one of the worst experiences of my life. - Karthikeyan Kuppusamy (KK)

Recently bought a car a here. The help and service I got was next to nothing. Really helped with…read morethe organisation of finance, great communication throughout process. Very easy to deal with. Highly recommend

Terry Heffernan - autorepair - Updated May 2026

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